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  1. xpay

  2. Shopify apps

  3. Fraud

  4. Real ID ‑ ID verification

Real ID ‑ ID verification

by Verdict

4.9

(30 reviews)

67/100 · SolidFrom $34.99/month. Free trial available.
Best suited for stores using Checkout Extensibility, Flow and POS, which it integrates with and from $34/mo.

Sell with confidence using secure, scalable, and automated ID verification. No code required. With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more. With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more. more Modern A.I. powered ID verification to prevent chargeback fraud and verify age. Prompt for ID verification before, during or after checkout. JS SDK available. Remember repeat customers so ID verification is only required once per customer. Trigger ID verification automatically on certain products or high risk orders. Securely review ID check photos & results directly from your Shopify dashboard

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Fraud
What it moves
Bottom line

operating cost and staff time

What it costs
From $34.99/mo

3 tiers

How it’s supported
67/100

Solid · from 30 reviews

What it does

Modern A.I. powered ID verification to prevent chargeback fraud and verify age.

Prompt for ID verification before, during or after checkout. JS SDK available.

Remember repeat customers so ID verification is only required once per customer.

Trigger ID verification automatically on certain products or high risk orders.

Securely review ID check photos & results directly from your Shopify dashboard

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Flex
$34.99/month
You start with

5 ID checks included per month

Automatically verify high risk orders

View IDs directly in your Shopify orders

Selfie capture & biometric verification

Optionally capture proof of address, 2FA

Override A.I. decisions

Essential
$99.99/month
Adds

Unlimited ID checks

Remember repeat verified customers

Automatic age verification

Verify before, during or after checkout

Limit verification based on collections

Protect
$499.99/month
Adds

Everything in Essential

Advanced triggers

Staff permissions

Shopify Flow triggers & actions

Custom subdomain (verify.yoursite.com)

Automate with API, JS SDK and Webhooks

Listed as “From $34.99/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $34.99/month. Free trial available.
Flex

$34.99/month

Lowest paid plan
5 ID checks included per month
Automatically verify high risk orders
View IDs directly in your Shopify orders
Selfie capture & biometric verification
Optionally capture proof of address, 2FA
Override A.I. decisions
Cross check ID vs shipping and billing
Essential

$99.99/month

Unlimited ID checks
Remember repeat verified customers
Automatic age verification
Verify before, during or after checkout
Limit verification based on collections
Override A.I. decisions
View IDs directly in your Shopify orders
Protect

$499.99/month

Everything in Essential
Advanced triggers
Selfie capture & biometric verification
Staff permissions
Shopify Flow triggers & actions
Custom subdomain (verify.yoursite.com)
Automate with API, JS SDK and Webhooks
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

67

/ 100
Solid
low confidence

Scored on 30 merchant reviews we hold for Real ID ‑ ID verification, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.23 stars above the lifetime average of 4.77.
Computed from the 30 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2020–2026 · 30 reviews read
Reviews per year
20202 reviews
20212 reviews
20221 reviews
20235 reviews
202410 reviews
20257 reviews
20263 reviews
What merchants say

4.9

30 reviews
5★93%
4★0%
3★0%
2★3%
1★3%
Developer replies
10%
of reviews get an answer
Reviewed at 12m+
14%
had used it a year when they wrote
From 30 reviews read. Typical reviewer had used the app for 4 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 30. Open one to read it in full, with the developer's reply where there is one.

This is a great tool to help prevent fraud but a lot of times I would be paying $100 per month even if I barely needed the app and they charge about a $1-$2 per verification. Great app just above my budget. Update: The owner Dylan reached out to me and offered a plan for $20/mo which is way more convenient. The fact that he even reached out and offered something to still allow me to keep the app means a lot and shows how much he cares about the consumer. Thank you Dylan !

We've been really impressed with both the app and the level of service Dylan provides. I have recommended it to other stores that require ID verification as well.

Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.

Strongly recommend if you need ID verification services. It integrated well with our Shopify template. And due to a few unique requirements of our site, we needed some extra assistance and a few small adjustments, which the Real ID team were super fast and helpful to provide. Finally, it does what it promises, which is validate IDs as smoothly as one could hope.

Using Real ID has made the identity verification process seemless. Real ID support team helped set it up with Shopify flow so its a fully automated process now. Very easy to set up and start using. Highly recommend for all ID checks required.

We are super impressed with Dylan and the Real ID team and functionality. From the start they have been responsive and supportive to help get the software implemented and running smoothly, from introduction/demo and installation support. Recently we requested that they build a Military ID verification feature so that we could verify service peoples for a lifetime discount. A few weeks later the Real ID team had successfully created this feature and yesterday a long standing customer of ours utilized it and now gets the lifetime discount. Again we cant say enough how great the support has been....this is not the case with many apps as we all know.

Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term

This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!

Real ID ‑ ID verification FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Checkout Extensibility, Flow and POS, which it integrates with and from $34/mo.

Paid plans start at $34.99/month, and run to $499.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Real ID ‑ ID verification's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Real ID ‑ ID verification rates 67 out of 100 — solid — read from 30 merchant reviews. The developer has published replies to 3 of 30 reviews. The score reflects what the review record shows, nothing more.

30 merchants have reviewed Real ID ‑ ID verification, averaging 4.9 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 30 reviews


Rating, last 12 months

5.00 from 6 reviews


New reviews, last 12 months

6 (was 6)


Developer replies

3 of 30 reviews


Typical reviewer had used it

4 months


Pricing

From $34.99/month. Free trial available.


On the App Store since

October 6, 2020


Review history held

2020 – 2026

Integrates with
Checkout
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Checkout Extensibility
Customer Accounts
Flow
POS
REST API
Webhooks

Categories
Fraud
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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