Reco : WhatsApp & AI Chatbot
by Coconut Apps
5.0
(27 reviews)
Best suited for stores using Meta, WhatsApp and WhatsApp Business, which it integrates with and willing to start free and move to $19/mo.
Sell and support on WhatsApp. Recover carts, confirm COD, and reply on WhatsApp with AI 24/7. Reco is a complete WhatsApp platform for Shopify. Add a WhatsApp chat button to your storefront, then automate the messages that drive revenue: recover abandoned carts, confirm cash-on-delivery (COD) orders with a tap, send order and shipping updates, and request reviews after delivery. Grow an opted-in WhatsApp subscriber list with a popup and send WhatsApp broadcast campaigns. An AI chatbot answers product questions on WhatsApp 24/7, in your customer's language, and hands off to your team. Reco is a complete WhatsApp platform for Shopify. Add a WhatsApp chat button to your storefront, then automate the messages that drive revenue: recover abandoned carts, confirm cash-on-delivery (COD) orders with a tap, send order and shipping updates, and request reviews after delivery. Grow an opted-in WhatsApp subscriber list with a popup and send WhatsApp broadcast campaigns. An AI chatbot answers product questions on WhatsApp 24/7, in your customer's language, and hands off to your team. more Add a WhatsApp chat button to your store in one click, no code needed. Recover abandoned carts with automatic WhatsApp reminders and checkout links. Confirm COD orders, then send order and shipping updates on WhatsApp. AI chatbot answers questions 24/7 on WhatsApp and hands off to your team. Grow WhatsApp subscribers with a popup and send broadcast campaigns.
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $19/mo
free plan available · 3 tiers
50/100
Mixed signals · from 27 reviews
What it does
Add a WhatsApp chat button to your store in one click, no code needed.
Recover abandoned carts with automatic WhatsApp reminders and checkout links.
Confirm COD orders, then send order and shipping updates on WhatsApp.
AI chatbot answers questions 24/7 on WhatsApp and hands off to your team.
Grow WhatsApp subscribers with a popup and send broadcast campaigns.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Forever
Free
Unlimited WhatsApp chats
Fully customizable design
Mobile & desktop support
No coding required
WhatsApp Chat widget
Custom icon, position & rules
Lite
$19/month
Everything in Free
Abandoned cart & order flows
Cash-on-delivery confirmations
AI chatbot & live chat inbox
WhatsApp order confirmations
Shipping & delivery updates
Pro
$49/month
Everything in Lite
Integrations: Klaviyo, Zapier, Flow
A/B testing & analytics
Priority support
WhatsApp broadcast campaigns
Opt-in popup & subscribers
Pricing
Free
$19/month
$49/month
50
/ 100Mixed signals
Scored on 27 merchant reviews we hold for Reco : WhatsApp & AI Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2026–2026 · 27 reviews read| 2026 | 27 reviews |
|---|
What merchants say
5.0
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 27. Open one to read it in full, with the developer's reply where there is one.
Reco makes WhatsApp communication easy and effective. The abandoned cart recovery, COD confirmation, and AI chatbot features are really helpful. Great app for engaging customers and growing sales.
A very useful WhatsApp solution for Shopify stores. The combination of cart recovery, COD confirmation, customer support, and broadcasts makes it a valuable addition to our store.”
The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to involve our team when necessary.
Instead of manually messaging every customer, Reco automates important WhatsApp conversations for us. From COD confirmation to shipping updates and cart recovery, everything is much more organized now.
The WhatsApp automations save us a lot of time, especially for order confirmations and customer questions.
Really easy to set up and already recovered a few abandoned carts for us. Works great.
Reco combines several useful WhatsApp features in one app. We use it for abandoned carts, COD confirmations, shipping updates, and customer communication. It has reduced the amount of manual follow-up our team needs to do.
The AI chatbot is a very helpful feature. It can answer common product questions even outside our working hours, and customers can easily reach our team when needed. It has made our customer support much more efficient.
Reco : WhatsApp & AI Chatbot FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Meta, WhatsApp and WhatsApp Business, which it integrates with and willing to start free and move to $19/mo.
There is a free plan, paid plans start at $19/month, and run to $49/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Reco : WhatsApp & AI Chatbot's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Reco : WhatsApp & AI Chatbot rates 50 out of 100 — mixed signals — read from 27 merchant reviews. The developer has published replies to 0 of 27 reviews. The score reflects what the review record shows, nothing more.
27 merchants have reviewed Reco : WhatsApp & AI Chatbot, averaging 5.0 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 27 reviews
5.00 from 27 reviews
27
0 of 27 reviews
2 days
Free plan available. Free trial available.
March 20, 2026
2026 – 2026
Categories
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