xpay
Shopify apps
Subscriptions
Recurly Commerce Subscriptions
Recurly Commerce Subscriptions
by Recurly, Inc.
3.9
(23 reviews)
Best suited for merchants running subscription services who use marketing tools like Klaviyo or Gorgias to reach customers.
Powerful subscriptions for enterprise brands Recurly Commerce is built for Shopify brands that have outgrown basic subscription apps. Launch sophisticated programs, reduce churn with intelligent retention tools, and gain the insights your team needs to make smarter decisions—all with Shopify-native checkout and a partner committed to helping your business grow. Recurly Commerce is built for Shopify brands that have outgrown basic subscription apps. Launch sophisticated programs, reduce churn with intelligent retention tools, and gain the insights your team needs to make smarter decisions—all with Shopify-native checkout and a partner committed to helping your business grow. more Payment recovery: retries and dunning backed by 15+ years of machine learning Digital subscriptions: purpose-built for digital, physical, and hybrid models Subscription bundles: gift boxes, fixed bundles, build-a-box Customer portal: low-code portal for skips, swaps, and gifts Churn control: reduce cancellations w/ retention flows, pausing, and incentives
Copy from the Shopify App Store listing, unedited.Subscriptions
Top line
average order value and catalog reach
Free to install. Additional charges may apply.
59/100
Mixed signals · from 23 reviews
What it does
Payment recovery: retries and dunning backed by 15+ years of machine learning
Digital subscriptions: purpose-built for digital, physical, and hybrid models
Subscription bundles: gift boxes, fixed bundles, build-a-box
Customer portal: low-code portal for skips, swaps, and gifts
Churn control: reduce cancellations w/ retention flows, pausing, and incentives
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
59
/ 100Mixed signals
Scored on 23 merchant reviews we hold for Recurly Commerce Subscriptions, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2022–2026 · 23 reviews read| 2022 | 3 reviews |
|---|---|
| 2023 | 10 reviews |
| 2024 | 6 reviews |
| 2025 | 3 reviews |
| 2026 | 1 reviews |
What merchants say
3.9
57%
of reviews get an answer14%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 23. Open one to read it in full, with the developer's reply where there is one.
Recurly acquired Prive and completely ruined it. I don't understand the purpose of the acquisition if they just completely ignore Prive customers until they leave. Truly a terrible experience after the acquisition. Nobody at Recurly wanted to help or had any idea what was going on. Stay away!
The Recurly team is great to work with! They know how to balance both tactical and strategic conversations. We've had a few bumps in the past couple months, but they do come back with root issues and future preventions. I think the improvements in their pipeline will really help us to level up too.
The Recurly Commerce team is dedicated to helping your shop succeed. As a new Shopify user, the Recurlly Commerce team helped us set up the flow that made sense for the HeatSense shop. The feature set is robust and the set up was easy. We will be using them for both our D2C and B2B offerings. I highly recommend the team and product.
If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year.
Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.
We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one. Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready. While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.
An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform. Highly recommend Prive - you won't regret the transition!
We transitioned to Prive from Recharge. This app is MUCH better integrated. The team helped us through the transition and we've had no issues since we switched. We have yet to check out the affiliate marketing function, but are excited to transition that as well.
Recurly Commerce Subscriptions FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants running subscription services who use marketing tools like Klaviyo or Gorgias to reach customers.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard Recurly Commerce Subscriptions rates 59 out of 100 — mixed signals — read from 23 merchant reviews. The developer has published replies to 13 of 23 reviews. The score reflects what the review record shows, nothing more.
23 merchants have reviewed Recurly Commerce Subscriptions, averaging 3.9 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
3.9 / 5 · 23 reviews
3
13 of 23 reviews
4 months
Free to install. Additional charges may apply.
April 11, 2022
2022 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Recurly Commerce Subscriptions
Same categories, by review volume.
