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Peek! ‑ Better Replay & Survey
Peek! ‑ Better Replay & Survey
by CartKit
4.8
(579 reviews)
Best suited for stores getting 100 to 10,000 monthly pageviews who want to understand customer behaviour through session replay and surveys.
Probably not for you if your store receives fewer than 100 pageviews a month.
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
FREE
Free
The free plan already covers this volume — you may not need to pay for this yet.
Next step up is GROWTH at $29/mo — $29 more a month.
Analytics
Bottom line
operating cost and staff time
From $29/mo
free plan available · 2 tiers · priced by pageviews/month
39/100
Limited evidence · from 579 reviews
What it does
Convert visitors into customers. Replay full session recordings to understand UX
Easy to read insights and ecommerce specific segmentation
Build a connection with your customers with post-purchase surveys
Easy to read insights take the guesswork out of why a landing is not converting
Centralize survey responses to better understand user feedback
Pricing
Free
$29/month
39
/ 100Limited evidence
Scored on 579 merchant reviews we hold for Peek! ‑ Better Replay & Survey, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 579 reviews read| 2019 | 165 reviews |
|---|---|
| 2020 | 139 reviews |
| 2021 | 54 reviews |
| 2022 | 13 reviews |
| 2023 | 61 reviews |
| 2024 | 84 reviews |
| 2025 | 38 reviews |
| 2026 | 25 reviews |
What merchants say
4.8
6%
of reviews get an answer10%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 579. Open one to read it in full, with the developer's reply where there is one.
While the UI of the app is clean and easy to use, its riddled with bugs. This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated. While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any update. For a $30 / month app - this is not acceptable.
Great app to analyze customer behavior and adjust the website accordingly.
Amazing and quick customer service ! They resolved my issue immediately.
The app is a great tool to have especially for a new business!
good app
Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful. Thank you
Tres bonne appli
Perfect app to see why your customers leave your website or what to do do keep them enaged
Peek! ‑ Better Replay & Survey FAQ
Answered from this app's own listing and its full review record.
Best suited for stores getting 100 to 10,000 monthly pageviews who want to understand customer behaviour through session replay and surveys. Probably not for you if your store receives fewer than 100 pageviews a month.
There is a free plan, paid plans start at $29/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Peek! ‑ Better Replay & Survey's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Peek! ‑ Better Replay & Survey rates 39 out of 100 — limited evidence — read from 579 merchant reviews. The developer has published replies to 35 of 579 reviews. The score reflects what the review record shows, nothing more.
579 merchants have reviewed Peek! ‑ Better Replay & Survey, averaging 4.8 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 579 reviews
4.82 from 38 reviews
38 (was 54)
35 of 579 reviews
21 days
Free plan available. Free trial available.
March 20, 2019
2019 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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