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  7. Retention X: Grow Profit & LTV

Retention X: Grow Profit & LTV

by RetentionX

5.0

(122 reviews)

82/100 · Well supportedFrom $49/month. Free trial available.
Best suited for stores using Attentive, Google Ads and Klaviyo, which it integrates with and from $49/mo.

E-Commerce Growth OS: Customer Analytics, Tracking, Attribution & Marketing Automation. RetentionX unifies customer analysis, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, customer lifetime value, aov, retention, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer analysis, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, customer lifetime value, aov, retention, acquisition, and grow profitably while simplifying tech stacks. more Customer Intelligence: LTV, cohorts, RFM, attribution & product insights Identity & Tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Sort products & collections based on real conversion data Conversion API: Push enriched events to ad platforms for to optimize spend

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Analytics
What it moves
Top line

conversion rate and average order value

What it costs
From $49/mo

3 tiers

How it’s supported
82/100

Well supported · from 123 reviews

What it does

Customer Intelligence: LTV, cohorts, RFM, attribution & product insights

Identity & Tracking: Server-side, cross-device. Resolve anonymous sessions

Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok

Auto Merchandising: Sort products & collections based on real conversion data

Conversion API: Push enriched events to ad platforms for to optimize spend

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Starter
$49/month
You start with

Customer & Analytics

Product Analytics

Customer Segmentation: 30 Segments

Audience Builder

Data Enhancer

Custom Dashboard

Core
$149/month
Adds

Everything in Starter

Customer Segmentation: 50 Segments

Marketing Attribution

Conversion API

Site Merchandising

Email & SMS Flows

Growth
$249/month
Adds

Everything in Core

Customer Segmentation: 100 Segments

Lifetime Value & Churn Risk Prediction

Revenue Forecasting

AI-Powered Product Recommendations

Quarterly Strategy Review

Listed as “From $49/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $49/month. Free trial available.
Starter

$49/month

Lowest paid plan
Customer & Analytics
Product Analytics
Customer Segmentation: 30 Segments
Audience Builder
Data Enhancer
Custom Dashboard
Core

$149/month

Everything in Starter
Customer Segmentation: 50 Segments
Marketing Attribution
Conversion API
Site Merchandising
Email & SMS Flows
Growth

$249/month

Everything in Core
Customer Segmentation: 100 Segments
Lifetime Value & Churn Risk Prediction
Revenue Forecasting
AI-Powered Product Recommendations
Quarterly Strategy Review
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

82

/ 100
Well supported
medium confidence

Scored on 123 merchant reviews we hold for Retention X: Grow Profit & LTV, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 123 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2020–2026 · 123 reviews read
Reviews per year
20201 reviews
202113 reviews
202222 reviews
202314 reviews
202427 reviews
202540 reviews
20266 reviews
What merchants say

5.0

122 reviews
5★99%
4★1%
3★0%
2★0%
1★0%
Developer replies
86%
of reviews get an answer
Reviewed at 12m+
22%
had used it a year when they wrote
From 123 reviews read. Typical reviewer had used the app for 4 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 122. Open one to read it in full, with the developer's reply where there is one.

Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.

Developer repliedThank you so much for your review! We are happy to hear you are enjoying the platform so far and that your strategist has been supportive each step of the way. We look forward to continuing our support for DeemedFit! Show more

Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.

Developer repliedThank you so much for your thoughtful review! We are happy to hear you are enjoying the platforms features and integrations so far. We appreciate your kindness towards our support team and are committed to helping you meet your goals every step of the way! Show more

Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.

Developer repliedThank you so much for your kind words! We are thrilled to hear you find our platform to be robust and that you've enjoyed working with our success team. We look forward to a continued collaboration! Show more

A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.

Developer repliedThank you for your kind words! We are grateful for your support, and even more thrilled to hear that you've found the platform to be insightful. It's great to hear that you've found success with your Account Strategist as well. Our goal is to support your growth every step of the way! Show more

We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.

Developer repliedThank you so much for sharing your experience with us! We are so grateful for your support and we're happy to hear you've found RetentionX to be full of actionable insights and capabilities. We're also glad to hear your experience with your Account Manager has been helpful! We look forward to supporting you along your journey to growth and success. Show more

A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.

Developer repliedWe're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward. Show more

Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy. Nadine is always super helpful too for any queries.

Developer repliedWe're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success! Show more

Excellent insights and great support team We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy. Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business. - Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)

Developer repliedThank you so much for your amazing review! We are so thankful for your support and thrilled to hear you have found so many impactful insights for your business. We appreciate you giving our support team a shout out as well. We are excited to continue collaborating together to help you reach your goals! Show more

Retention X: Grow Profit & LTV FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Attentive, Google Ads and Klaviyo, which it integrates with and from $49/mo.

Paid plans start at $49/month, and run to $249/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Retention X: Grow Profit & LTV's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Retention X: Grow Profit & LTV rates 82 out of 100 — well supported — read from 123 merchant reviews. The developer has published replies to 106 of 123 reviews. The score reflects what the review record shows, nothing more.

122 merchants have reviewed Retention X: Grow Profit & LTV, averaging 5.0 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 122 reviews

Rating, last 12 months

5.00 from 19 reviews

New reviews, last 12 months

19 (was 42)

Developer replies

106 of 123 reviews

Typical reviewer had used it

4 months

Pricing

From $49/month. Free trial available.

On the App Store since

December 11, 2020

Review history held

2020 – 2026

Integrates with
Attentive
Google Ads
Klaviyo
Meta
Recharge
TikTok
Categories
AnalyticsCustomer loyalty - Other
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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