Propel Replay, Survey, Heatmap
by Propel Commerce
4.9
(672 reviews)
Best suited for stores doing 750–80,000 pageviews/month, stores using Google Ads, Meta Ads and Microsoft Ads, which it integrates with and willing to start free and move to $9/mo.
Stop losing sales: AI, replays, heatmaps, surveys & checkout recording optimize conversions fast Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix the friction. Record checkout sessions on Shopify Plus, understand replays with AI, use heatmaps to spot ignored buttons, and run surveys to learn why shoppers didn't buy. Running ads? Identify bots and competitors draining your budget. AI insights flag conversion drops before they hurt revenue. CRO from real customer behavior. Installs in minutes. Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix the friction. Record checkout sessions on Shopify Plus, understand replays with AI, use heatmaps to spot ignored buttons, and run surveys to learn why shoppers didn't buy. Running ads? Identify bots and competitors draining your budget. AI insights flag conversion drops before they hurt revenue. CRO from real customer behavior. Installs in minutes. more Watch LIVE & recorded session replays to spot friction & cart abandonment No time to watch replays? Ask the AI Assistant what's costing you sales Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts Run on-site surveys to learn why shoppers didn't buy or abandoned checkout Spot bots & competitor clicks draining your ad spend with IP & traffic source
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
Basic
$9.90/month
≈ $0.0008 per pageview
Free Sampler ($0/mo) will not stretch this far — it caps out on pageviews/month.
Next step up is Plus at $14.90/mo — $5 more a month.
Analytics
Top line
conversion rate
From $9.90/mo
free plan available · 4 tiers · priced by pageviews/month
90/100
Well supported · from 636 reviews
What it does
Watch LIVE & recorded session replays to spot friction & cart abandonment
No time to watch replays? Ask the AI Assistant what's costing you sales
Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
Run on-site surveys to learn why shoppers didn't buy or abandoned checkout
Spot bots & competitor clicks draining your ad spend with IP & traffic source
Pricing
Free
$9.90/month
$14.90/month
$39.90/month
90
/ 100Well supported
Scored on 636 merchant reviews we hold for Propel Replay, Survey, Heatmap, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 636 reviews read| 2021 | 18 reviews |
|---|---|
| 2022 | 53 reviews |
| 2023 | 45 reviews |
| 2024 | 104 reviews |
| 2025 | 186 reviews |
| 2026 | 230 reviews |
What merchants say
4.9
86%
of reviews get an answer5%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 672. Open one to read it in full, with the developer's reply where there is one.
Great, I like it
A must have app for customer analysis.
Love this app. On it 24 7!
Propel Replay, Survey, Heatmap FAQ
Answered from this app's own listing and its full review record.
Best suited for stores doing 750–80,000 pageviews/month, stores using Google Ads, Meta Ads and Microsoft Ads, which it integrates with and willing to start free and move to $9/mo.
There is a free plan, paid plans start at $9.90/month, and run to $39.90/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Propel Replay, Survey, Heatmap's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Propel Replay, Survey, Heatmap rates 90 out of 100 — well supported — read from 636 merchant reviews. The developer has published replies to 544 of 636 reviews. The score reflects what the review record shows, nothing more.
672 merchants have reviewed Propel Replay, Survey, Heatmap, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 672 reviews
4.88 from 286 reviews
286 (was 157)
544 of 636 reviews
21 days
Free plan available. Free trial available.
June 17, 2021
2021 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Propel Replay, Survey, Heatmap
Same categories, by review volume.
