Fantastic support. We have a slightly different Shopify setup with multiple inventory locations and the team took the time to understand exactly how our business operates. They explained the limitations clearly, tested different options, and found a workable solution for us. Ankit was incredibly helpful throughout the process and never rushed the conversation. We contacted ShipZip support before and have always had the same great experience. Responsive, knowledgeable, and genuinely focused on helping. Highly recommend both the app and the support team.

The app allows for some fairly complex shipping structuring and does exactly what it is supposed to. When we were having an issue with capturing a particular data-point, the development team went above and beyond with a quick reply and even extended app functionality to accommodate our request. Highly recommended if you need something more complex than the out-of-the-box shipping solution offered. Especially if you want an app that you know is actively supported.

Excellent Support and Great App We have been using this app to manage our shipping rates, and it has been very helpful for our business requirements. The support team went above and beyond in helping us resolve some complex shipping cost issues. A special thanks to Ankit, who was extremely professional, responsive, and patient throughout the process. He worked closely with us, provided all possible solutions, and ensured that our shipping setup was working exactly as needed. The level of customer support we received was outstanding, and the team's dedication to solving our issues made a significant difference. Thank you, Ankit, and the entire team, for your excellent service and support. Highly recommended!

The team at ShipZip are amazing! They’re always willing to assist and consistently go above and beyond to ensure any issues are resolved quickly and professionally. No request is ever too difficult, and everything is handled with great communication and attention to detail. What really stands out is how fast and efficient the team is while still maintaining such a high level of service. It’s rare to find a company that combines reliability, responsiveness, and genuine care for their customers so well. Highly recommend ShipZip to anyone looking for a dependable and supportive team to work with!

We’ve had a great experience using ShipZip on our Shopify store. The app makes shipping configuration incredibly straightforward, especially when dealing with complex rate setups and multiple regions. It’s reliable, efficient, and has helped streamline our entire checkout experience. What really stands out is the flexibility it offers—custom rules, precise control, and smooth integration without slowing down the store. On top of that, the support team is responsive and genuinely helpful whenever needed. If you're looking for a solid shipping solution on Shopify, ShipZip is definitely worth considering.

The app itself is VERY comprehensive. It was the ONLY app that could be what my client required ( which was all very complicated ). 100000/10 The best customer service I've EVER seen on an app. I worked closely with them, and especially Ankit went ABOVE and beyond. They got on calls with me, tweaked things when I didn't know how.

Customer service is great, they always respond quickly on the chat when I need any assistance. App seems to be very versatile and has a lot of features. Great value for the price. Definitely recommend

Great app with lots of options for different rules at checkout and super fast response from help. Love it.