We’ve had a great experience with Skio so far. My CSM, Matt, has been incredibly responsive and supportive of our goals. We’ve recently made significant improvements to our cancellation rate, and he’s consistently bringing thoughtful ideas to enhance the customer experience while staying aligned with our brand goals.

This will be my third time migrating from another subscription provider to SKIO and I would 100% do it again. The set up is easy, the UX for customers is second to none and their team couldn't be more helpful. We have jumped from 2% to 22% cancellation deflections due to their clever multi-step cancel flows, plus the ability to embed quick links within emails as well as via customer support is a great feature (among many others). If you are thinking of migrating, as they say at Nike, JUST DO IT.

Skio is awesome! Matt and Niki went above and beyond a typical software provider, helping us configure a ton of custom solutions for our brand. The platform itself has a ton of great features, and the customer service has been excellent. Highly recommend Skio to any DTC brand running subscriptions.

Skio has surpassed my expectations! The platform itself, Shopify integration + migration, and product capabilities have been perfect for our growing business. Beyond just being a great product- the level of customer support has been exceptional. Our success manager, D'Tanga, is extremely responsive and helpful (we have direct access via Slack, which is super convenient!), and always available to assist with special edge cases and provide thoughtful recommendations to improve our subscription program. Would absolutely recommend- by far the best subscription platform I've used!

5 STARS ALL AROUND From Recharge -> Stay.AI -> to SKIO! and never leaving :) Switching to Skio has been one of the best decisions we've made for our subscription program. The platform itself is powerful, intuitive, and built with DTC brands in mind — everything from passwordless login to the customer portal to the reporting just works the way you'd want it to. Churn tools, swap flexibility, and the ability to actually understand subscriber behavior have made a real difference in how we operate. But honestly, what takes the experience from great to exceptional is our rep, D'Tanga. I genuinely could not do this without him. He's responsive, strategic, and treats our business like it's his own. Whether I'm troubleshooting something mid-launch, brainstorming retention strategy, or trying to push the platform further than I know how, D'Tanga shows up every single time with solutions, ideas, and a level of care you rarely find with SaaS partners. He's become an extension of our team, and the fact that Skio pairs best-in-class tech with a human like D'Tanga is why I recommend them to every brand that asks. If you're evaluating subscription platforms, stop evaluating. Skio is the answer, they rock!

We've been on Skio for a while now, but working with Gabrielle Yang has taken our subscription program to a completely different level. She didn't just show up as a support contact, she came in as a true partner. She proactively dug into our data, surfaced insights, and came to every conversation loaded with ideas that were actually relevant to where we are as a brand. You can tell she genuinely cares about our growth. That kind of rep is rare. If you're on Skio and you have the chance to work with Gabby, consider yourself lucky. She's the real deal.

Skio is hands down the best subscription tool out there. I spent a lot of time researching different options, and since starting with Skio, we’ve been consistently satisfied. The platform is super intuitive and the UX is great. Also, the level of support is honestly outstanding. Their whole team is incredibly responsive, and they’re constantly rolling out thoughtful feature updates that make a real difference (most of the times from customer painpoints, since they love taking in feedback). A special shoutout to Elliot, who has been an amazing account manager: always proactive, helpful, and genuinely invested in our success. If you’re looking for a reliable and high performing subscription solution, I can’t recommend Skio enough.

We’ve had a really smooth experience with Skio so far, it’s helped shift control to the customer in a really clean way, which has taken a lot of pressure off our Customer Support team. New features and improvements are coming through all the time, which is great because it’s clear they’re always working on improvements for us and our customers. Elliot and the team have been great to work with, always approachable and genuinely helpful whenever we need input or want to sense check something. Their support team is also incredibly responsive and really thorough when it comes to digging into more complex issues.