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  1. xpay✦ Commerce

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  5. Shopify apps

  7. Abandoned cart

  9. SMSGo: Abandoned Cart Recovery

SMSGo: Abandoned Cart Recovery

by Zegsu Software Solutions LLP

4.1

(30 reviews)

47/100 · Mixed signalsFree to install
Best suited for stores using Abandoned Cart, Aftership and Cart Recovery, which it integrates with and from $19/mo.

SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app. Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback. Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback. more Send automated cart recovery SMS to customers who have abandoned checkout Set up multiple abandonment protector SMS notifications with automatic discounts Create powerful SMS Marketing flows with targeted customer segmentation Configure short URLs for abandoned cart with your own domain Use custom SMS sender ID for abandonment checkout notifications.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $19/mo

1 tier

How it’s supported
47/100

Mixed signals · from 21 reviews

What it does

Send automated cart recovery SMS to customers who have abandoned checkout

Set up multiple abandonment protector SMS notifications with automatic discounts

Create powerful SMS Marketing flows with targeted customer segmentation

Configure short URLs for abandoned cart with your own domain

Use custom SMS sender ID for abandonment checkout notifications.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Basic
Free to install
You start with

Automated Abandoned Cart Recovery SMS

SMS Marketing Flows

Order Notifications & SMS Upsell

Auto recharge

Short URL

Premium
$19/month
Adds

Everything in Basic

Your Own Private Number

Two Way SMS to Chat with Customers

Aftership Integration for Order Tracking

Listed as “Free to install”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install
Basic

Free to install

Automated Abandoned Cart Recovery SMS
SMS Marketing Flows
Order Notifications & SMS Upsell
Auto recharge
Short URL
Premium

$19/month

Lowest paid plan
Everything in Basic
Your Own Private Number
Two Way SMS to Chat with Customers
Aftership Integration for Order Tracking
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

47

/ 100
Mixed signals
low confidence

Scored on 21 merchant reviews we hold for SMSGo: Abandoned Cart Recovery, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Recent reviews rate below this app's own average
Reviews in the last 12 months average 3.89, 0.44 stars below the lifetime average of 4.33. Worth reading the newest reviews before installing.
Computed from the 21 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2020–2026 · 21 reviews read
Reviews per year
20202 reviews
20215 reviews
20231 reviews
20241 reviews
20253 reviews
20269 reviews
What merchants say

4.1

30 reviews
5★81%
4★0%
3★5%
2★0%
1★14%
Developer replies
38%
of reviews get an answer
Reviewed at 12m+
15%
had used it a year when they wrote
From 21 reviews read. Typical reviewer had used the app for 2.5 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 30. Open one to read it in full, with the developer's reply where there is one.

SMS go support helped me really good, and the ROI is 3500% for me right now

Great service, great ROI, this app is a no brainer!!!

The phone number I applied for cannot receive text messages at all, and I haven't received any response from their customer service either.

great service and app too 10% conversion rate perfect extra money

not recommended. App doens't work for loads of countries. Cost per sms is also very expensive. cs replies once every week, so unable to fix things or ask questions when you need help. Added 30usd as credit, can't get our money back. BAD Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this. About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.

Developer repliedHi, We’re sorry to hear about your experience, and we’d really like the opportunity to resolve this for you. We responded to your queries via email and are happy to help you configure the app so it works correctly for your country and use case. In many cases, issues like this are simply configuration-related and can be resolved quickly with our guidance. Regarding the credit you added, we absolutely do not intend to keep funds from customers who are unable to use the service. Refunds are available, and we’re happy to process one if the app doesn’t meet your needs. It seems this may have been a misunderstanding, and we’d appreciate the chance to assist you directly. Please check your email for our reply or reach out to us again so we can either help you get everything working or arrange the refund. Best regards, SMSGo Support Team Show more

We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business. We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again. This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away. EDIT after their review reply: I kept testing their app while they continuously spammed my mail with several weekly requests to update my review. Once they replied here, they stopped completely offering customer service, confirming once again how unserious and unreliable this app is. Other issues that surfaced and they did not address (as they completely stopped offering support) are: - SMS get sent without the customer's name, even if the customer's name is available. - SMS fail to send with no reason, but the money still gets taken from your balance. So, once again, really stay away from this app.

Developer repliedHi Stefano, Thank you for your feedback. We understand your concerns and agree that SMS marketing consent compliance is critically important. When you first reported this issue, our team immediately investigated and identified a flaw in how consent data from Shopify was being interpreted. Unfortunately, while we initially believed the problem had been resolved, a deployment oversight meant the corrected logic was not fully active in production. We acknowledge that this led to repeated incidents and understandably damaged your confidence in our app. Once the root cause was fully identified, we deployed a permanent fix that validates explicit SMS marketing consent before any SMS is sent. We also added additional safeguards and monitoring to prevent similar issues from recurring. Following the fix, we continued working with you on subsequent questions and edge cases, including consent validation, abandoned cart triggers, customer data synchronization, and SMS delivery behavior. In your later correspondence, you confirmed that the consent issue appeared to be resolved and that the app was functioning correctly again. We sincerely regret the frustration and inconvenience this situation caused. Compliance and merchant trust are priorities for us, and we have used your feedback to improve both our product and our internal release processes. Thank you for giving us the opportunity to investigate and address these issues. — Team Zegsu Show more

Works like it should. no problems so far

I alway use it

SMSGo: Abandoned Cart Recovery FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Abandoned Cart, Aftership and Cart Recovery, which it integrates with and from $19/mo.

Paid plans start at $19/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard SMSGo: Abandoned Cart Recovery rates 47 out of 100 — mixed signals — read from 21 merchant reviews. The developer has published replies to 8 of 21 reviews. The score reflects what the review record shows, nothing more.

30 merchants have reviewed SMSGo: Abandoned Cart Recovery, averaging 4.1 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.1 / 5 · 30 reviews

Rating, last 12 months

3.89 from 9 reviews

New reviews, last 12 months

9

Developer replies

8 of 21 reviews

Typical reviewer had used it

2.5 months

Pricing

Free to install

On the App Store since

April 7, 2020

Review history held

2020 – 2026

Integrates with
Checkout
Shopify Admin
Abandoned Cart
Aftership
Cart Recovery
Order Notifications
Reconvert
SMS Marketing
Categories
Abandoned cartSMS marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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