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Abandoned cart
SMSGo: Abandoned Cart Recovery
SMSGo: Abandoned Cart Recovery
by Zegsu Software Solutions LLP
4.0
(18 reviews)
Best suited for stores running SMS marketing campaigns and cart recovery workflows.
SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app. Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback. Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback. more Send automated cart recovery SMS to customers who have abandoned checkout Set up multiple abandonment protector SMS notifications with automatic discounts Create powerful SMS Marketing flows with targeted customer segmentation Configure short URLs for abandoned cart with your own domain Use custom SMS sender ID for abandonment checkout notifications.
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $19/mo
1 tier
47/100
Mixed signals · from 18 reviews
What it does
Send automated cart recovery SMS to customers who have abandoned checkout
Set up multiple abandonment protector SMS notifications with automatic discounts
Create powerful SMS Marketing flows with targeted customer segmentation
Configure short URLs for abandoned cart with your own domain
Use custom SMS sender ID for abandonment checkout notifications.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Basic
Free to install
Automated Abandoned Cart Recovery SMS
SMS Marketing Flows
Order Notifications & SMS Upsell
Auto recharge
Short URL
Premium
$19/month
Everything in Basic
Your Own Private Number
Two Way SMS to Chat with Customers
Aftership Integration for Order Tracking
Pricing
Free to install
$19/month
47
/ 100Mixed signals
Scored on 18 merchant reviews we hold for SMSGo: Abandoned Cart Recovery, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.14, 0.30 stars below the lifetime average of 4.44. Worth reading the newest reviews before installing.Review history
2020–2026 · 18 reviews read| 2020 | 2 reviews |
|---|---|
| 2021 | 5 reviews |
| 2023 | 1 reviews |
| 2024 | 1 reviews |
| 2025 | 3 reviews |
| 2026 | 6 reviews |
What merchants say
4.0
44%
of reviews get an answer17%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 18. Open one to read it in full, with the developer's reply where there is one.
great service and app too 10% conversion rate perfect extra money
not recommended. App doens't work for loads of countries. Cost per sms is also very expensive. cs replies once every week, so unable to fix things or ask questions when you need help. Added 30usd as credit, can't get our money back. BAD Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this. About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business. We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again. This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away. EDIT after their review reply: I kept testing their app while they continuously spammed my mail with several weekly requests to update my review. Once they replied here, they stopped completely offering customer service, confirming once again how unserious and unreliable this app is. Other issues that surfaced and they did not address (as they completely stopped offering support) are: - SMS get sent without the customer's name, even if the customer's name is available. - SMS fail to send with no reason, but the money still gets taken from your balance. So, once again, really stay away from this app.
Works like it should. no problems so far
I alway use it
I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!
very nice app and its very cheap.best app for SMS marketing and abandonded cart messages.i recommend this app to everyone
I use Drip as my abandoned cart email tool and I have really solid results for conversions. Then I started to notice I was getting more and more people that would abandon, but I didn't have an email address....but I did have a phone number. That problem, lead me to this app. I am going to tell you right now, just get this app. It is that simple. If you need more details, read on. I downloaded the app, and had it up and running in less than 10 minutes--that did include my customization. I set it up with 2 text messages. The first text message goes out 10 minutes after a cart is abandoned and offers a 10% discount code (that I can track),. The second goes out 24-hours later and offers free shipping. In the two weeks that I have been using this, I have converted 5 orders for a grand total of $508 in FOUND MONEY. The app suggests that you turn off the email part, but I am comfortable using both Drip and this for my abandons.... Oh, and did I mention it is cheap? The cost for a text message is dirt cheap. I added $10 and think that will last me a good long time. If you are looking for a cart abandonment tool that can send text messages...this is it.
SMSGo: Abandoned Cart Recovery FAQ
Answered from this app's own listing and its full review record.
Best suited for stores running SMS marketing campaigns and cart recovery workflows.
Paid plans start at $19/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard SMSGo: Abandoned Cart Recovery rates 47 out of 100 — mixed signals — read from 18 merchant reviews. The developer has published replies to 8 of 18 reviews. The score reflects what the review record shows, nothing more.
18 merchants have reviewed SMSGo: Abandoned Cart Recovery, averaging 4.0 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.0 / 5 · 18 reviews
4.14 from 7 reviews
7
8 of 18 reviews
2.5 months
Free to install
April 7, 2020
2020 – 2026
Categories
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