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  5. Sinch Engage: SMS, MMS and RCS

Sinch Engage: SMS, MMS and RCS

by Sinch

4.5

(10 reviews)

29/100 · Limited evidenceFree to install. Additional charges may apply.
Best suited for stores using Klaviyo, Salesforce, HubSpot, or NetSuite to send abandoned cart messages via SMS and MMS.

Turn browsers into buyers with SMS marketing automation, abandoned cart recovery, and 2-way texting Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. more Run SMS, MMS, and RCS marketing campaigns to promote offers and drive more sales Recover abandoned carts with automated, personalized SMS reminders that convert Manage 2-way customer texting for sales, support, & post-purchase conversations Automate SMS workflows using Shopify Flow triggers across key store events Track revenue and ROI with reporting across campaigns, carts, and automations

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it costs
Free to install. Additional charges may apply.
How it’s supported
29/100

Limited evidence · from 10 reviews

What it does

Run SMS, MMS, and RCS marketing campaigns to promote offers and drive more sales

Recover abandoned carts with automated, personalized SMS reminders that convert

Manage 2-way customer texting for sales, support, & post-purchase conversations

Automate SMS workflows using Shopify Flow triggers across key store events

Track revenue and ROI with reporting across campaigns, carts, and automations

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Free

Free to install

Try for free
The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

29

/ 100
Limited evidence
low confidence

Scored on 10 merchant reviews we hold for Sinch Engage: SMS, MMS and RCS, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 10 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2019–2025 · 10 reviews read
Reviews per year
20191 reviews
20203 reviews
20224 reviews
20231 reviews
20251 reviews
What merchants say

4.5

10 reviews
5★90%
4★0%
3★0%
2★0%
1★10%
Developer replies
50%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 10 reviews read. Typical reviewer had used the app for 3 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 10. Open one to read it in full, with the developer's reply where there is one.

These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much

Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Developer repliedThat's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result. I look forward to trying the nut butters! - MessageMedia Show more

This app is great. It's really easy to send out SMS's to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It's also very handy that you send abandoned cart reminders to customers. Highly recommend.

Developer repliedThanks for the kind words, K9 Katering. What a great store! Thanks for sharing your review with us and the community. - MessageMedia Show more

I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.

Developer repliedThanks for the review Furgo. You have a great looking shop and we hope to see the reminders keeping your sales strong. The MessageMedia team Show more

Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to

Sinch Engage: SMS, MMS and RCS FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Klaviyo, Salesforce, HubSpot, or NetSuite to send abandoned cart messages via SMS and MMS.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard Sinch Engage: SMS, MMS and RCS rates 29 out of 100 — limited evidence — read from 10 merchant reviews. The developer has published replies to 5 of 10 reviews. The score reflects what the review record shows, nothing more.

10 merchants have reviewed Sinch Engage: SMS, MMS and RCS, averaging 4.5 out of 5. We hold the review history from 2019 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.5 / 5 · 10 reviews

New reviews, last 12 months

0

Developer replies

5 of 10 reviews

Typical reviewer had used it

3 months

Pricing

Free to install. Additional charges may apply.

On the App Store since

November 4, 2019

Review history held

2019 – 2025

Integrates with
Shopify Flow
HubSpot
Klaviyo
MailJet
Microsoft Dynamics 365
NetSuite
Salesforce
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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