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  1. xpay

  2. Shopify apps

  3. Abandoned cart

  4. Convertway: WhatsApp, SMS, RCS

Convertway: WhatsApp, SMS, RCS

by Shipway

4.4

(204 reviews)

27/100 · Limited evidenceFrom $99/month. Free trial available.
Best suited for stores building customer contact lists and running multi-channel cart recovery through WhatsApp, SMS, or RCS.

Abandon cart recovery & increase conversion via WhatsApp Marketing, Chatbots, RCS, & SMS Marketing. Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth. Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth. more Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue Drive conversions with personalized journey, segmentation, & dynamic discounting

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many customers on your list?
1,800
Premium≤ 3,000
Enterpriseno cap

Premium

$99/month

≈ $0.06 per contact

1,800 of 3,000 contacts40% headroom

Next step up is Enterprise at $499/mo — $400 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $99/mo

2 tiers · priced by contacts

How it’s supported
27/100

Limited evidence · from 204 reviews

What it does

Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows

Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email

Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog

Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue

Drive conversions with personalized journey, segmentation, & dynamic discounting

Pricing
From $99/month. Free trial available.
Premium

$99/month

Lowest paid plan
SMS/Whatsapp/RCS/Facebook/Instagram
Subscriber Opt-in Tool (3000 Subscriber)
Basic Customer Segmentation
Scheduled Campaigns & Custom Automation
Customized/Carousel Templates
Unified CHAT Inbox (WA,EMAIL,FB,INSTA)++
Agent Support & Auto-Assign
Scratch Card Links
Enterprise

$499/month

All Premium Features + Email Marketing
AI Voice Agent (Checkouts, COD, Support)
AI Chatbots - WhatsApp and Website
Unlimited Subscriber Optins
Segmentation and Analytics
Branding Customizations
Dedicated Account & Onboarding Manager
SMART RETRY - boost delivery on WHATSAPP
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

27

/ 100
Limited evidence
high confidence

Scored on 204 merchant reviews we hold for Convertway: WhatsApp, SMS, RCS, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.33, 0.27 stars below the lifetime average of 4.60. Worth reading the newest reviews before installing.
Computed from the 204 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2017–2026 · 204 reviews read
Reviews per year
201710 reviews
201811 reviews
201927 reviews
202011 reviews
202123 reviews
20229 reviews
20239 reviews
202455 reviews
202522 reviews
202627 reviews
What merchants say

4.4

204 reviews
5★85%
4★5%
3★1%
2★0%
1★8%
Developer replies
3%
of reviews get an answer
Reviewed at 12m+
19%
had used it a year when they wrote
From 204 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 204. Open one to read it in full, with the developer's reply where there is one.

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.

I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past 1 years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance

Very easy to set up and use. We’ve seen solid improvements in conversions and repeat purchases through WhatsApp automation. What really stands out is the support team—they’re always available to help, no matter what. We say this after trying out other tools available in the market! Easily one of the better tools out there for retention and engagement.

The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent. Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently. Great work by the ConvertWay team

Using ConvertWay for WhatsApp automation has been a great experience so far. The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues. Special mention to Dhananjay — super helpful and responsive whenever we needed support. Overall, a solid platform if you’re serious about scaling WhatsApp marketing.

We’ve had a great experience using Convertway so far. The onboarding was smooth and the platform is very easy to set up and manage. A big shoutout to the team for being incredibly supportive and always available when needed. One of the standout results for us has been the improvement in conversions—we saw a noticeable uplift in abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands looking to scale efficiently.

Easy to use and requires minimal effort, We have seen repeat purchases increase by around 15% which is exactly what we were aiming for. Highly recommended for other brands, The team has been seamless, responsive , and quick to assist.

Convertway: WhatsApp, SMS, RCS FAQ

Answered from this app's own listing and its full review record.

Best suited for stores building customer contact lists and running multi-channel cart recovery through WhatsApp, SMS, or RCS.

Paid plans start at $99/month, and run to $499/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Convertway: WhatsApp, SMS, RCS's tiers are gated on contacts, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Convertway: WhatsApp, SMS, RCS rates 27 out of 100 — limited evidence — read from 204 merchant reviews. The developer has published replies to 6 of 204 reviews. The score reflects what the review record shows, nothing more.

204 merchants have reviewed Convertway: WhatsApp, SMS, RCS, averaging 4.4 out of 5. We hold the review history from 2017 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.4 / 5 · 204 reviews


Rating, last 12 months

4.33 from 30 reviews


New reviews, last 12 months

30 (was 46)


Developer replies

6 of 204 reviews


Typical reviewer had used it

2 months


Pricing

From $99/month. Free trial available.


On the App Store since

January 17, 2017


Review history held

2017 – 2026

Integrates with
Checkout
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Shipping & Order Tracking Apps
Stamped.io

Categories
Abandoned cartSMS marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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Related reading
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