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  1. xpay✦ Commerce

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  3. Shopify apps

  4. Abandoned cart

  5. Convertway: WhatsApp, SMS, RCS

Convertway: WhatsApp, SMS, RCS

by Shipway

4.5

(241 reviews)

52/100 · Mixed signalsFrom $99/month
Best suited for stores using Checkout Apps, Judge.me - Klaviyo and MoEngage, which it integrates with and from $99/mo.

Abandon cart recovery & increase conversion via WhatsApp Marketing, Chatbots, RCS, & SMS Marketing. Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth. Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth. more Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue Drive conversions with personalized journey, segmentation, & dynamic discounting

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many customers on your list?
1,800
Premium≤ 3,000
Enterpriseno cap

Premium

$99/month

≈ $0.06 per contact

1,800 of 3,000 contacts40% headroom

Next step up is Enterprise at $499/mo — $400 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $99/mo

2 tiers · priced by contacts

How it’s supported
52/100

Mixed signals · from 215 reviews

What it does

Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows

Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email

Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog

Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue

Drive conversions with personalized journey, segmentation, & dynamic discounting

Pricing
From $99/month
Premium

$99/month

Lowest paid plan
SMS/Whatsapp/RCS/Facebook/Instagram
Subscriber Opt-in Tool (3000 Subscriber)
Basic Customer Segmentation
Scheduled Campaigns & Custom Automation
Customized/Carousel Templates
Unified CHAT Inbox (WA,EMAIL,FB,INSTA)++
Agent Support & Auto-Assign
Scratch Card Links
Enterprise

$499/month

All Premium Features + Email Marketing
AI Voice Agent (Checkouts, COD, Support)
AI Chatbots - WhatsApp and Website
Unlimited Subscriber Optins
Segmentation and Analytics
Branding Customizations
Dedicated Account & Onboarding Manager
SMART RETRY - boost delivery on WHATSAPP
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

52

/ 100
Mixed signals
high confidence

Scored on 215 merchant reviews we hold for Convertway: WhatsApp, SMS, RCS, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 215 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2017–2026 · 215 reviews read
Reviews per year
201710 reviews
201811 reviews
201927 reviews
202011 reviews
202123 reviews
20229 reviews
20239 reviews
202455 reviews
202522 reviews
202638 reviews
What merchants say

4.5

241 reviews
5★85%
4★6%
3★1%
2★0%
1★8%
Developer replies
3%
of reviews get an answer
Reviewed at 12m+
19%
had used it a year when they wrote
From 215 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 241. Open one to read it in full, with the developer's reply where there is one.

I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process. She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free. Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!

A special thanks to the ConvertWay support team and KAM for their excellent service. They are very supportive, responsive, and always available whenever we need assistance. Their quick response and guidance have made our overall experience even better. Overall, ConvertWay has been a reliable and effective platform for improving customer communication and engagement.

Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.

We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.

We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.

We have had a great experience using ConvertWay for Emailer , WhatsApp and SMS for remarketing and promotional activities for our Business. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team is also very responsive and helpful whenever assistance is needed. If you learn how to use this CRO you will get better connected with your customers .

Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.

We've been using ConvertWay at MaxiBlink for COD confirmation and abandoned checkout recovery through their AI chatbot and AI telecaller, and it has delivered exactly what we were hoping for. Our COD orders are now verified automatically, and customers who leave at checkout get timely follow-ups without our team having to do it manually. The support team is excellent. They know the product well, understand what an e-commerce brand needs, and are always ready to help. We're very happy with ConvertWay and would recommend it to other D2C brands.

Convertway: WhatsApp, SMS, RCS FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Checkout Apps, Judge.me - Klaviyo and MoEngage, which it integrates with and from $99/mo.

Paid plans start at $99/month, and run to $499/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Convertway: WhatsApp, SMS, RCS's tiers are gated on contacts, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Convertway: WhatsApp, SMS, RCS rates 52 out of 100 — mixed signals — read from 215 merchant reviews. The developer has published replies to 6 of 215 reviews. The score reflects what the review record shows, nothing more.

241 merchants have reviewed Convertway: WhatsApp, SMS, RCS, averaging 4.5 out of 5. We hold the review history from 2017 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.5 / 5 · 241 reviews


Rating, last 12 months

4.56 from 39 reviews


New reviews, last 12 months

39 (was 36)


Developer replies

6 of 215 reviews


Typical reviewer had used it

2 months


Pricing

From $99/month


On the App Store since

January 17, 2017


Review history held

2017 – 2026

Integrates with
Checkout
Checkout Apps
Judge.me - Klaviyo
MoEngage
Review Collection Apps
Shipping & Order Tracking Apps
Stamped.io

Categories
Abandoned cartSMS marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
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Same categories, by review volume.

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Related reading
Guides covering these apps

Klaviyo vs Mailchimp for AI commerce

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