Toki is a powerhouse of an app, with very well thought-out and user friendly methods of engaging and retaining customers. The ability to customize the loyalty program so granularly has been incredible. The ease at which Toki integrates with various platforms we operate from to automate and track our loyalty program is invaluable. And the customer service is unmatched - highly recommend Jason and his team!

After trying several loyalty solutions, Toki stands out by a wide margin. The feature set is genuinely the most comprehensive I've come across — from points and rewards to referral programs and tiered memberships, everything is covered and works seamlessly within Shopify. What really sets Toki apart, though, is the support team. They're responsive, knowledgeable, and actually go out of their way to help you get set up properly. Issues get resolved fast, and they treat every question as if it matters — because to them, it clearly does. If you're running a Shopify store and want a loyalty program that actually delivers, Toki is the answer. Highly recommended.

Beyond excellent — this app is in a league of its own. I've tried several loyalty apps for my Shopify store, but Toki is on a completely different level. The level of customization is outstanding — you can truly tailor every detail to match your brand and your business needs, which is exactly what I needed for Piedra de Toque. But what really sets Toki apart is the customer service. Jason has been absolutely incredible throughout the entire setup process. No matter the issue, he was always there with a solution, quick to respond, and genuinely invested in making everything work perfectly. Every single problem I encountered was resolved — and resolved well. What truly impressed me is that if you need something custom or a specific code tweak, their team just does it. No hassle, no back and forth — they get it done quickly and professionally. If you're serious about building a loyalty program that reflects your brand and delivers a great experience to your customers, look no further. Toki and their team are worth every penny. Highly, highly recommend!

Jason and the team at Toki are awesome! Will help you with whatever you need!

Jason, our support point of contact, was absolutely amazing! It took us quite a bit of time to get everything fully set up on our end for our loyalty program, and throughout the entire process, Jason was patient, responsive, and incredibly knowledgeable. He went above and beyond to help us get the Toki side of things configured correctly and running smoothly. Any time we had questions or needed clarification, he was quick to jump in with clear guidance and thoughtful solutions. His support made what could have been a very overwhelming process feel much more manageable. We truly could not have gotten everything up and running as efficiently without his help. We’re very grateful for Jason’s partnership and highly recommend working with him—thank you for the outstanding support!

Great Support

Jason is always prompt and super helpful. I often have alot of questions. He was patient and answered every single one detailed.

If you’re looking for a Shopify rewards app that gives you real creative control, Toki is honestly impressive. The level of customization is huge — from design options to reward rules and point-earning mechanics, it feels less like “using an app” and more like building your own loyalty universe. If you can imagine it, there’s probably a way to make it happen in Toki. That flexibility does come with one small side effect: you may occasionally find yourself thinking, “Wait… I can customize this too?” Thankfully, Jason and the Toki team are incredibly supportive throughout the setup process. They were responsive, patient, and genuinely helpful in turning our ideas into reality. So if you’re the kind of brand that has creative loyalty ideas beyond the standard “earn 1 point per dollar,” Toki is definitely worth trying. Powerful, flexible, and backed by a team that actually helps you succeed — which, in the Shopify app world, deserves reward points on its own.