Be very careful before using this app for free or paid plan (No Matter what) I upgraded my plan because I urgently needed more translation capacity. After paying, I found out that the new plan's credits would not be available until the next billing cycle. This was not clearly communicated before the purchase. Support did not provide a practical solution. They simply told me to buy even more credits or wait until next month, even though I had already paid for a new subscription. This is a very poor customer experience. I use Hextom across multiple Shopify stores, and unless this issue is resolved, I will be moving to another translation app. I cannot recommend this app based on my experience.

I’m very satisfied with both the functionality and the user interface of this app. What stands out the most is the support team’s quick response and efficient problem-solving. They addressed my issues promptly and professionally. I highly recommend this app to anyone looking for a reliable solution and excellent customer support.

Absolutly don't take this app !!! I do translate (with IA) the website, everything where good, until they (WITHOUT OUR PERMISSION) rolled back completly the URL translation. Our website is currently under 404 for all our market, and they absolutly don't care. We are currently taking legal action.

I’ve tried several translation apps over the years, and Hexcom stands out as my preferred choice. The interface is clear and easy to use, the support is excellent, and purchasing additional credits is simple and transparent—you always know exactly what you’re paying for.

I would 100% recommend Hextom for language translation. their support team are excellent and very responsive

amazing app. thanks henry for your quick and efficient help

Great app! Already doing translations into several languages

MESSED UP THE CODE