Census: Customer Surveys
by Vervaunt
5.0
(19 reviews)
Best suited for stores using Swap Commerce who want to gather customer feedback without hiring survey staff.
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
Copy from the Shopify App Store listing, unedited.Analytics
Bottom line
operating cost and staff time
From $25/mo
free plan available · 3 tiers
25/100
Limited evidence · from 19 reviews
What it does
Ask rule-based questions for key ecommerce variables, with sophisticated logic.
Gather valuable feedback on where users first discovered your brand or business.
View reports on submissions and filter based on key variables.
AI-generated actionable recommendations for your store.
Speed tested by Shopify, with officially no performance impact on your store.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Always Plan
Free
Unlimited survey responses
Questions from our large bank
View all responses without limitation
Some core data dashboard metrics
Premium Plan
$25/month
Custom questions
Dynamic rule-based questions
Customise and style forms
AI-generated actionable recommendations
Platinum Plan
$50/month
Everything in the Premium plan
On-site surveys for prospecting data
POS surveys for instore
Export additional data
Pricing
Free
$25/month
$50/month
25
/ 100Limited evidence
Scored on 19 merchant reviews we hold for Census: Customer Surveys, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2025 · 19 reviews read| 2021 | 1 reviews |
|---|---|
| 2022 | 6 reviews |
| 2023 | 4 reviews |
| 2024 | 6 reviews |
| 2025 | 2 reviews |
What merchants say
5.0
0%
of reviews get an answer6%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 19. Open one to read it in full, with the developer's reply where there is one.
I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.
A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend. Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.
This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.
Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.
The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live. The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience. Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend
Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.
Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.
Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.
Census: Customer Surveys FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Swap Commerce who want to gather customer feedback without hiring survey staff.
There is a free plan, paid plans start at $25/month, and run to $50/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Census: Customer Surveys's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Census: Customer Surveys rates 25 out of 100 — limited evidence — read from 19 merchant reviews. The developer has published replies to 0 of 19 reviews. The score reflects what the review record shows, nothing more.
19 merchants have reviewed Census: Customer Surveys, averaging 5.0 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 19 reviews
0
0 of 19 reviews
2 months
Free plan available. Free trial available.
July 22, 2021
2021 – 2025
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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