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  5. Abandoned cart

  7. WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart

by Appify Creations

4.9

(57 reviews)

82/100 · Well supportedBuilt for ShopifyFree to install. Free trial available.
Best suited for stores using WhatsApp to recover abandoned carts and manage customer conversations.

Probably not for you if you don't have a WhatsApp Business Account set up.

Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders. WhatsApp Marketing & WhatsApp Chat helps merchants recover lost revenue by sending personalized WhatsApp Automation messages to customers who abandon their carts. It simplifies cart recovery with WhatsApp Marketing workflows and quick WhatsApp Automation setup. Merchants can improve sales by leveraging WhatsApp’s engagement rates. Also perfect for businesses looking to use the WhatsApp Order Confirmation and reduce cart abandonment with WhatsApp. Best for WhatsApp Cash on Delivery & WhatsApp COD WhatsApp Marketing & WhatsApp Chat helps merchants recover lost revenue by sending personalized WhatsApp Automation messages to customers who abandon their carts. It simplifies cart recovery with WhatsApp Marketing workflows and quick WhatsApp Automation setup. Merchants can improve sales by leveraging WhatsApp’s engagement rates. Also perfect for businesses looking to use the WhatsApp Order Confirmation and reduce cart abandonment with WhatsApp. Best for WhatsApp Cash on Delivery & WhatsApp COD more WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages Customizable Messaging Templates: Personalize messages with WhatsApp Automation WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come WhatsApp API connection: Send messages directly from your own brand number

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $17.99/mo

2 tiers

How it’s supported
82/100

Well supported · from 56 reviews

What it does

WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages

Customizable Messaging Templates: Personalize messages with WhatsApp Automation

WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat

Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come

WhatsApp API connection: Send messages directly from your own brand number

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

FREE
Free to install
You start with

1 Automated Reminder using WhatsApp API

WhatsApp Analytics message performance

WhatsApp discounts coupon

WhatsApp customer support.

WhatsApp Premium Chat Widget

WhatsApp Cash on Delivery

LITE
$17.99/month
Adds

2 Automated Reminders using WhatsApp API

WhatsApp Analytics dashboard

Advanced WhatsApp support

Send messages from your own brand number

PRO
$34.99/month
Adds

3 Automated Reminders using WhatsApp API

WhatsApp Advanced analytics dashboard

Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze

Track data with Google Analytics

Send messages from your own number

Listed as “Free to install. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install. Free trial available.
FREE

Free to install

1 Automated Reminder using WhatsApp API
WhatsApp Analytics message performance
WhatsApp discounts coupon
WhatsApp customer support.
WhatsApp Premium Chat Widget
WhatsApp Cash on Delivery
Order Confirmation, Order Shipment
WhatsApp Marketing - Abandoned Cart
LITE

$17.99/month

Lowest paid plan
2 Automated Reminders using WhatsApp API
WhatsApp Analytics dashboard
WhatsApp discounts coupon
Advanced WhatsApp support
Send messages from your own brand number
WhatsApp Cash on Delivery
Order Confirmation, Order Shipment
WhatsApp Marketing - Abandoned Cart
PRO

$34.99/month

3 Automated Reminders using WhatsApp API
WhatsApp Advanced analytics dashboard
Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze
WhatsApp customer support
Track data with Google Analytics
Send messages from your own number
WhatsApp Cash on Delivery
WhatsApp Marketing - Abandoned Cart
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

82

/ 100
Well supported
medium confidence

Scored on 56 merchant reviews we hold for WhatsApp Chat & Abandoned Cart, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 56 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 56 reviews read
Reviews per year
202537 reviews
202619 reviews
What merchants say

4.9

57 reviews
5★98%
4★0%
3★0%
2★0%
1★2%
Developer replies
66%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 56 reviews read. Typical reviewer had used the app for 13 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 57. Open one to read it in full, with the developer's reply where there is one.

تطبيق فوق الممتاز والخدمة والدعم اكثر من رائع انصح به الجميع يوفر عليك توظيف عدد للرد على العملاء

Nice app and Support is also good I have word with Alex and he solved my issue in seconds. Grate Job :)

Developer repliedThank you for the wonderful review! We’re thrilled that Alif answered all your questions so quickly. We’re always available to help you with WhatsApp marketing automation, promotional WhatsApp campaigns, abandoned-cart recovery messages, customer notifications, and sales conversions. Your satisfaction means a lot to our support team! Show more

Ahmed has been great help. So far, it is working fine with our store.

Developer repliedThank you for your amazing review! We’re delighted that Alex quickly resolved your issue and helped you get the most out of our WhatsApp marketing app. Our team is always here to support your WhatsApp campaigns, automated messages, abandoned-cart recovery, order notifications, and customer engagement. We truly appreciate your support! Show more

I had an amazing experience with the support team. Alex was incredibly helpful and resolved my issue in record time — Alex is a huge asset to the team

Developer repliedMerci beaucoup pour votre excellente recommandation ! Nous sommes ravis que notre application de WhatsApp Marketing, nos campagnes WhatsApp, nos messages automatisés et nos tarifs compétitifs vous permettent d’obtenir un excellent ROI. Ahmed et toute notre équipe restent disponibles pour vous accompagner dans la récupération des paniers abandonnés, les notifications de commande et l’automatisation WhatsApp. Merci pour votre confiance ! Show more

I had an excellent experience with the customer service team. They were responsive, knowledgeable, and genuinely committed to resolving my issue quickly. It’s rare to find such professionalism and care—highly recommended.

Had a great experience, Alex helped me with the whole setup. Much recommended!

Developer repliedThank you for the fantastic feedback! We’re glad Alex helped you at every step of setting up your WhatsApp marketing and automation. We’re excited to help you run effective WhatsApp campaigns, recover abandoned carts, automate order updates, engage customers, and increase conversions. Thank you for trusting our app and support team! Show more

atendimento ágil e eficiente

Application très efficace et simple à prendre en main. Le support est vraiment au top, très réactif et professionnel. Merci notamment à Alexandre pour son accompagnement lors de la configuration. Je recommande.

WhatsApp Chat & Abandoned Cart FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using WhatsApp to recover abandoned carts and manage customer conversations. Probably not for you if you don't have a WhatsApp Business Account set up.

Paid plans start at $17.99/month, and run to $34.99/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

WhatsApp Chat & Abandoned Cart's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard WhatsApp Chat & Abandoned Cart rates 82 out of 100 — well supported — read from 56 merchant reviews. The developer has published replies to 37 of 56 reviews. The score reflects what the review record shows, nothing more.

57 merchants have reviewed WhatsApp Chat & Abandoned Cart, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 57 reviews

Rating, last 12 months

4.86 from 28 reviews

New reviews, last 12 months

28 (was 28)

Developer replies

37 of 56 reviews

Typical reviewer had used it

13 days

Pricing

Free to install. Free trial available.

On the App Store since

December 31, 2024

Review history held

2025 – 2026

Integrates with
Shopify Admin
Cash on Delivery
Gorgias
Klaviyo
WhatsApp
WhatsApp API
WhatsApp Business API
Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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