Hextom: WhatsApp, SMS & Push
by Hextom
4.8
(264 reviews)
Best suited for stores using WhatsApp and Facebook to recover abandoned carts through messaging.
Boost sales with omni-channel marketing via WhatsApp, SMS, and Web Push campaigns & automations Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates. Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates. more Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push Auto recover abandoned cart, abandoned checkout, and abandoned browser Auto send back in stock and price drop reminders automatically to drive new sale Send messages to every subscriber via the optimal channels, avoiding duplicates
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $15/mo
2 tiers
34/100
Limited evidence · from 264 reviews
What it does
Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
Auto recover abandoned cart, abandoned checkout, and abandoned browser
Auto send back in stock and price drop reminders automatically to drive new sale
Send messages to every subscriber via the optimal channels, avoiding duplicates
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Plan
Free to install
Unlimited subscribers
1000 free monthly Web Push
WhatsApp marketing
Campaign
Back in stock, price drop automation
Subscriber collection tool
Business Plan
$15/month
Free plan+
10,000+ free monthly Web Push
SMS marketing
Abandoned cart & checkout recovery
Abandoned browser recovery
Campaign scheduling
Enterprise Plan
$50/month
Business plan+
50,000+ free monthly Web Push
Campaign sent and delivery scheduling
Unique discount code
Pricing
Free to install
$15/month
$50/month
34
/ 100Limited evidence
Scored on 264 merchant reviews we hold for Hextom: WhatsApp, SMS & Push, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2018–2026 · 264 reviews read| 2018 | 32 reviews |
|---|---|
| 2019 | 66 reviews |
| 2020 | 23 reviews |
| 2021 | 4 reviews |
| 2022 | 1 reviews |
| 2023 | 4 reviews |
| 2024 | 60 reviews |
| 2025 | 62 reviews |
| 2026 | 12 reviews |
What merchants say
4.8
0%
of reviews get an answer10%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 264. Open one to read it in full, with the developer's reply where there is one.
Great App with fantastic features. All marketing solutions in one place.
I
ON THE PROBLEMS > No option to import/migrate current push subscribers. > No option to import subscribers from Shopify. > Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened. > Push won't work on iOS, according to tech support. > Nuisance banner to leave app review barely 5 minutes into launching the app - banner appears every time you edit the widget. > Incorrect message is the first thing displayed in the app dashboard saying that the widget is not installed even though it is installed. > Tech support contacted 2 days ago for importing existing push and SMS subscribers and followed up two more times for outstanding issues - no response. ON THE PLUS SIDE > It is nice that they have both the push and SMS options (if they worked as advertised) instead of taking the approach of including email marketing. > Well thought-out options for automation - drip campaigns, abandoned cart follow-up with 3 time intervals to send messages, on-demand campaigns, abandoned browser notification, back-in-stock alerts, price-drop alerts, win back > middle-of-the-line pricing Overall, not recommended due to poor implementation and tech support.
Really a great app. using since last some days. their customer supper is really awesome.
Good Reporting and easy to grab customers with the features provided
So far so good! Very easy to set up. Love that it's free to use and have high hopes for its success!
Outstanding app to drive sales! I would recommend to any business of any size. Seamless integration!
Omg sooo simple!!! I have had the app for a day and I'm already seeing the benefits of having them!
Hextom: WhatsApp, SMS & Push FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using WhatsApp and Facebook to recover abandoned carts through messaging.
Paid plans start at $15/month, and run to $50/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Hextom: WhatsApp, SMS & Push's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Hextom: WhatsApp, SMS & Push rates 34 out of 100 — limited evidence — read from 264 merchant reviews. The developer has published replies to 1 of 264 reviews. The score reflects what the review record shows, nothing more.
264 merchants have reviewed Hextom: WhatsApp, SMS & Push, averaging 4.8 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 264 reviews
4.83 from 29 reviews
29 (was 74)
1 of 264 reviews
19 days
Free to install
September 26, 2018
2018 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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