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  5. WooCommerce plugins

  7. GTG – Recesso Online

GTG – Recesso Online

Let customers (including guests) submit a withdrawal request for WooCommerce orders. It records and notifies only; no automatic refunds.

10+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping GTG – Recesso Online running.

WordPress compatibility
Tested to 7.0.3 — 1 branch behind 7.1
Tested against the WordPress branch in use today.
Last updated
2 months ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.2
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how GTG – Recesso Online is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 30 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.3 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
10 / 10
Provides: screenshots, description, homepage
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-09 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

GTG – Recesso Online lets customers (including guests) submit a withdrawal declaration in a simple, traceable way. The plugin RECORDS and NOTIFIES the request: it does NOT issue refunds, cancel orders, change stock, close subscriptions or create return labels automatically. The store administrator reviews every request manually.

Key features:

  • Public page plus shortcodes, accessible without login.
  • Secure verification by order number and billing email (no personal data in URLs: signed nonces/transients are used).
  • Two-step flow with no dark patterns, ending with a clear “Confirm withdrawal” button. Works without JavaScript.
  • Durable receipt (email with full content, date and time) plus a JSON snapshot of the request.
  • Configurable withdrawal period (order/payment/completion/shipping/delivery date) with filters for tracking plugins.
  • Exclusions by category/product/virtual/downloadable plus a product metabox (warnings/manual review only).
  • B2C/B2B handling, duplicate detection, audit trail, CSV export.
  • Emails integrated with WooCommerce (template override, header/footer) plus a wp_mail fallback; compatible with SMTP plugins.
  • Cache/CDN protection, noindex on pages containing personal data, defensive multilingual compatibility (WPML/Polylang/TranslatePress).
  • Privacy: personal-data exporter/eraser plus suggested policy text.
  • HPOS compatible. Compatible with Elementor/WPBakery via shortcode (optional widgets when active).
  • White-label options and a staging mode (disables emails).

WooCommerce is the only functional dependency; without it the plugin degrades gracefully and shows an admin notice.

This plugin is designed to support the consumer right of withdrawal under EU distance-selling rules, but it does not provide legal advice and does not replace your own terms and conditions.

Translations

The interface is fully translatable and ships with a complete Italian translation (it_IT) plus a translation template (.pot) for every other language. Translations for all official EU languages are bundled with the plugin.

Shortcodes

  • [gtg_recesso_form] – the withdrawal form (two steps).
  • [gtg_recesso_link] – a text link to the withdrawal page.
  • [gtg_recesso_button] – a button to the withdrawal page.

Does the plugin issue refunds or cancel orders automatically?

No. It only records and notifies the withdrawal request. Every decision (acceptance, rejection, refund, return) is taken manually by the administrator.

Can guests (customers without an account) submit a request?

Yes. Verification uses the order number and the billing email. No personal data is exposed in URLs.

Is WooCommerce required?

WooCommerce is the only functional dependency. Without it the plugin stays inactive without fatal errors and shows an admin notice.

In which languages is the plugin available?

The plugin is fully translatable. It ships with an Italian translation and translation files for all official EU languages. You can add or refine translations using the included .pot template.

Does the plugin send data to external services?

No. The plugin does not call any external service and does not track users. All data (requests and logs) is stored in your own WordPress database.

Categories
Privacy & performanceOrder managementMarketplaces & channels
Plugin details
Version1.0.2
Last updated2026-07-10 8:01am GMT
Added2026-07-10
Requires WordPress6.2
Tested up to7.0.3
Requires PHP7.4
Tags on WordPress.org
consumer protection
GDPR
returns
withdrawal
woocommerce
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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