CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce

CWILL (FORMERLY PARCELPANEL) SHIPMENT TRACKING FOR WOOCOMMERCE – BEST ORDER TRACKING PLUGIN IN WORDPRESS 💪

“Where is my order?”(WISMO) is the biggest concern of your customers. We created CWILL (formerly ParcelPanel) Shipment Tracking, the ultimate tracking plugin for WordPress, to help WooCommerce merchants get access to the order tracker, improving customer satisfaction and driving more sales by providing the best post-purchase experience.

Free plan still available ✨

• Since our initial launch in 2021, CWILL (formerly ParcelPanel) Tracking has remained 100% FREE up to the present day. However, due to the continuous increase of various costs, we have decided to launch the paid version V3.6 starting in Sept, 2023.
• Free plan Including:
  • 20 orders/month, and provides unlimited order lookups
  • Access to 1,500+ carriers
  • Real-time sync & tracking
  • Branded tracking page
  • …

🥳 Limited Time Hidden Benefit: 50% discount for new users on monthly plans for the first month!

Help Center | Website | Support Forum

Fully GDPR ready

CWILL (formerly ParcelPanel) Tracking is fully GDPR compliant, so you can be confident that your customers’ data is being collected and used in a responsible way. Learn more about our Privacy Policy.

Why do you need an order tracking plugin for WooCommerce?

• More than 5% support tickets for order tracking
  If too many support tickets are about WISMO, then you’re experiencing order tracking and shipment tracking issues. Manually tracking shipments leads to high costs due to repetitive tasks.

• Your customers are jumping through hoops
  Tracking orders and knowing estimated delivery dates should be effortless for customers. Customers often face difficulty manually inputting tracking numbers into third-party tracking sites and find no information available until shipments start. This can lead to a disappointing tracking experience and lost sales due to decreased customer excitement about their orders.

• Consistent brand experience is being challenged
  Before purchase, you control the customer experience. However, after ordering, shipment tracking is handled by a third-party carrier. Problems like a poorly designed tracking page or loading issues can harm your brand.

Why CWILL (formerly Parcel Panel) Order Tracking for WooCommerce?

• CWILL (formerly Parcel Panel) Order Tracking can solve all the above shipment tracking and tracking issues and even bring in additional revenue.
• We’ve been focused on parcel tracking for years, provides advanced shipment tracking, and make sure accurate results for track orders, better than AST (Advanced Shipment Tracking), Trackship, 17track, Aftership, TrackingMore, Yith, Orders tracking, covering 1,500+ carriers worldwide including USPS, Cainiao, Royal Mail, YunExpress, 4PX, YANWEN, etc.
• Perhaps we may not yet be as renowned as those well-known plugins on WordPress, such as Elementor, Yoast SEO, Rank Math SEO, Popup Builder, or the essential WordPress plugins like Contact Form, Classic Editor, Akismet Anti-Spam: Spam Protection, Jetpack, WP Mail SMTP, nor do we fall under the trendy categories like SEO, Email Marketing, Translate, Popup, or Google Analytics. However, our brand is built on being the top eCommerce tracking solution, dedicated to providing the best post-purchase experience for your customers with our ultimate product and service approach.
• Our team believes in efficiency and doing what’s right. We’re here to help merchants with order tracking challenges.
• Discover our exclusive order tracking features and understand why CWILL (formerly ParcelPanel) shipment tracking is possibly the best WooCommerce tracking plugin.

Working Principle

Streamlined Order Fulfillment Workflow

CWILL (formerly ParcelPanel) Tracking offers features to optimize your order fulfillment process, tailored to meet various merchant requirements.

• CWILL (formerly Parcel Panel) Shipment Tracking enables you to add [Partially Shipped], [Shipped], and [Delivered] order statuses, aligning seamlessly with your store’s workflow.
• Automation – CWILL (formerly ParcelPanel) tracking support automatic switching of order status after all shipments reach the ‘Delivered’ status to reduce repetitive tasks.

Auto-sync WooCommerce order data

• Once a WooCommerce order is placed, it syncs up with CWILL (formerly Parcel Panel) Shipment Tracking automatically. From there, tracking your shipments on our branded page is a breeze.

Auto-matching courier

• We ensure accurate tracking results for all orders, covering 1,500+ mainstream carriers worldwide.
• CWILL (formerly Parcel Panel) Shipment Tracking’s smart system automatically identifies the correct couriers, retrieves tracking details from their official websites, and displays them on the tracking page.

Add tracking numbers to orders

• Use the tracking number widget: Individually add tracking numbers on the Edit order page. Once added, they’ll sync to the CWILL (formerly ParcelPanel) Order Tracking Shipments page.
• Bulk import via CSV: Utilize our smart field-mapping tool to import multiple tracking numbers from a CSV file, minimizing repetitive tasks.
• API Integration: Easily manage shipment tracking information in orders through CWILL (formerly ParcelPanel) WooCommerce Tracking API (API). Refer to our API doc for details.
• Third-Party Fulfillment: For dropshipping and shipping plugins, tracking numbers are auto-synced to CWILL (formerly ParcelPanel) Order Tracking without any additional effort required on your part!

Integration

CWILL (formerly Parcel Panel) Shipment Tracking integration includes the following plugins:

• Dropshipping
  • Ali2Woo – AliExpress Dropshipping with Ali2Woo Lite
  • ALD – Dropshipping and Fulfillment for AliExpress and WooCommerce
  • DSers
• Shipping
  • WooCommerce Shipping
  • Shippo
  • Sendcloud
  • ShipStation
  • Dianxiaomi
  • Pirateship
• Email marketing
  • Klaviyo
  • Omnisend
• Payment
  • Paypal
• Translate
  • WPML
  • Weglot
• Email customizer
  • YayMail – WooCommerce Email Customizer
• Custom order number
  • Sequential Order Number for WooCommerce by WebToffee
  • …
• More Integration coming soon…

CWILL (formerly ParcelPanel) Shipment Tracking will continue to integrate with more plugins to improve the user experience. Stay tuned!
Got a plugin you’d like us to add? Let us know through our Feature request page, and we’ll check it out!

The best for WooCommerce dropshipping

• Dropshipping mode hides all Chinese origins seamlessly, offering customers a complete branded shopping experience.
• Seamless integration with WooCommerce dropshipping apps like Ali2Woo, ALD, and DSers. Automatically sync tracking numbers from these apps for easy shipment tracking.
• Stay tuned for more integrated dropshipping plugins coming soon!

Save money & Boost sales

A great order tracking solution not only lets customers track orders on their own, saving you cash, but also creates opportunities to make more money.
CWILL (formerly ParcelPanel) Shipment Tracking offers proactive updates and notifications on parcel progress, enabling customers to view current status.
By offering product recommendations and controlling the customer experience, you can open up new marketing channels and increase sales.

Free to install & Free plan available & No-credit-card trial

• CWILL (formerly ParcelPanel) Shipment Tracking is a Free plan available with key features available and 20 quota/month!

Your brand, Your tracking page

• CWILL (formerly ParcelPanel) Order Tracking automatically creates a branded tracking page under your store domain (SEO friendly) with plenty of customizable elements. No more “Where is my order?” inquiries—bring customers back to your store and boost sales effortlessly.

• Order Lookup Widget
  • Allow customers to effortlessly track their orders using various methods.
  • Track by order number and email/phone number.
  • Track by tracking number only.
  • Unlimited order lookups.
• Shipping progress bar – keep your customers informed of order status.
• Intelligent product recommendation – upsell products on the tracking page to drive additional sales and enhance the tracking experience.
• Custom shipment status – inform customers of your process prior to shipping.
• Estimated delivery time – your customers always know when they can receive their packages.
• Map coordinates – Clear Google Maps to show customers the location of their packages.
• Multilingual Tracking Page – automatically adjust the language on the tracking page based on the store’s language when customers visit. Supports up to 34 languages and integrates seamlessly with translation apps like WPML.
• Universal Integration – Compatible with all themes and devices for a seamless tracking experience. Especially fully optimized for Right-to-Left (RTL) layouts.
• Mobile Optimization – mobile styles fine-tuned for smoother navigation, especially during peak-season promotions.
• Drive Traffic to Your Site – redirect customers to your WooCommerce site instead of the carrier site, increasing organic search traffic.

Account page tracking

• With CWILL (formerly ParcelPanel) Order Tracking, you can easily add a track button to your order history page, enabling your customers to conveniently track their order status with just one click there.

Shipping notifications

Add an order tracking section to WooCommerce email notifications
Automatically insert CWILL (formerly ParcelPanel) Shipment Tracking section to email notifications base on order status, so customers can easily track shipments in their email.

CWILL (formerly ParcelPanel) shipping notifications

• Developed and sent by CWILL (formerly ParcelPanel) tracking
  • Stay informed with 5 smart notifications triggered by key shipping updates, keeping customers up-to-date on order progress.
  • Customize email design and content to match your brand, providing a seamless post-purchase experience.
  • Boost revenue with upsell and product recommendations directly within the email.
  • Automatically CWILL (formerly ParcelPanel) tracking shipping notifications in the customer’s language based on country for a seamless shopping experience worldwide.
• Developed by CWILL (formerly ParcelPanel) Order Tracking but sent by WooCommerce
  • Easily set up WooCommerce’s standard email system wp_mail() or CWILL (formerly ParcelPanel) Order Tracking shipping emails (sent by WooCommerce) if preferred.

Comprehensive dashboard insights

• Order and Shipment Tracking: Access a robust dashboard for easy analysis and export of order and shipment tracking data, providing valuable insights for driving revenue growth.
• In-Depth Analytics: Obtain detailed analysis on Shipments, Transit Time, Tracking Pages, and Shipping Notifications at the Analytics page, empowering you to make informed decisions regarding your shipments.

Shipment management dashboard

• Easily filter shipments by Order number, Tracking number, or Customer name.
• Customize displayed columns including “Order,” “Tracking number,” “Shipment status,” and more to suit your browsing needs.
• Trace shipments regardless of status, including exceptions, and view detailed order information on the shipment page.
• Utilize 8 standardized shipment tracking statuses for clarity.
• Manually update order status, ideal for merchants with their own shipping or local delivery teams.

Shipping providers

• CWILL (formerly ParcelPanel) Order Tracking support 1,500+ carriers worldwide:
  USPS, Yun Express, AliExpress Standard Shipping, 4PX, UPS, DHL, Fedex, Delhivery, DHL Express, Australia Post, YANWEN, Brazil Correios, UK Royal Mail, CNE Express, YDH, China Post, La Poste and many more….

Translations

• The CWILL (formerly ParcelPanel) Order Tracking plugin is localized and translatable by default. we support translation to the following languages: Chinese (Simplified), Chinese Traditional, English – default, French(France), German, Italian, Spanish(Spain), Portuguese(Portugal), Dutch, and Greek.

24/7 Live chat support

• Live chat or email: Need help? Don’t hesitate to contact us via live chat or email at support@parcelpanel.org.
  • CWILL (formerly ParcelPanel) Order Tracking values your privacy. Our live chat, powered by Intercom, is disabled by default. We don’t collect private information about your store or customers without your permission. Click to learn more about our Privacy Policy.
• Support Forum is an excellent resource for discussing and solving problems.
• CWILL (formerly ParcelPanel) Order Tracking help center is another valuable resource where you can find more information and detailed tutorials.

8,000+ Happy Customers

Join over 8,000 happy customers and elevate your post-purchase experience with CWILL (formerly ParcelPanel) Order Tracking today. Here’s what our customers have to say:

⭐⭐⭐⭐⭐

“I’d install this tracking plugin in any store without hesitation. It’s incredibly useful, easy to use, customizable, and does its job perfectly. Plus, the support team is fast and friendly. Give it a try—you won’t regret it!”

⭐⭐⭐⭐⭐

“ParcelPanel Order Tracking is simply the best in the international market. It has no competitor.”

⭐⭐⭐⭐⭐

“I was facing a big problem by searching for custom order tracking module. After some research I got to know about ParcelPanel Order Tracking. It exceeded my expectations for my site and customers. Thank you to the development team!”

⭐⭐⭐⭐⭐

“Top-notch service with no quality alternatives in the WordPress plugin market. Highly recommended for serious shops—it’ll boost customer satisfaction to 100%.”

⭐⭐⭐⭐⭐

“This tracking plugin has everything a small e-commerce website needs. The tracking option simplifies things for both shop managers and customers. Extra settings like a branded tracking page, cross-selling recommendations, and end-to-end tracking make life even easier. Overall, it’s the go-to solution for shipment tracking needs.”

Getting started

CWILL (formerly Parcel Panel) Order Tracking Help Center: While CWILL (formerly Parcel Panel) Shipment Tracking is already easy to set up, our tutorials, guides, and knowledge bases are here to ensure you get started smoothly.
Support Ticket Forum: Our dedicated forum offers support for any issues you encounter with CWILL (formerly Parcel Panel) Shipment Tracking. We prioritize user experience and aim to promptly address all queries on the forum.
Frequently Asked Questions: Find answers to common questions about CWILL (formerly Parcel Panel) Order Tracking, covering features, pricing, and more.