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  7. Signals Dispatch for WooCommerce

Signals Dispatch for WooCommerce

Send WooCommerce order notifications via WhatsApp Business Cloud API with automatic queueing, delivery logs, and webhook status updates.

20+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Signals Dispatch for WooCommerce running.

WordPress compatibility
Tested to 7.1
Tested against the WordPress branch in use today.
Last updated
1 month ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.0
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
20+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Signals Dispatch for WooCommerce is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 23 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.1 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
7 / 10
Provides: screenshots, description
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-09-13 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

Signals Dispatch for WooCommerce integrates your WooCommerce store with the WhatsApp Business Cloud API, enabling automated order notification messages to customers.

Free Features

  • Automated Order Notifications – Send WhatsApp messages when order status changes (processing, completed, on-hold, cancelled)
  • Template-Based Messaging – Use pre-approved WhatsApp message templates with dynamic order variables
  • Message Queue – Reliable message delivery using WooCommerce Action Scheduler with automatic retries for transient failures
  • Delivery Tracking – Real-time message status updates via webhooks (sent, delivered, read, failed)
  • Comprehensive Logs – Full message history with payload and response details
  • Guided Setup Wizard – 8-step onboarding with credential verification, webhook instructions, and a built-in API connection test
  • Checkout Opt-in – When Require Consent is enabled, a WhatsApp opt-in checkbox is shown at checkout (classic and block checkout)
  • Manual Send – Send a template message from any WooCommerce order page
  • Consent Enforcement – Only send messages to customers who opted in, with locally stored consent records

Pro Features (Coming Soon)

  • COD Confirmation – Automated Cash on Delivery order confirmations
  • Scheduled Log Cleanup – Automatically purge old logs on a configurable schedule
  • Priority Support – Dedicated support channel

Requirements

  • WordPress 6.0 or higher
  • WooCommerce 7.0 or higher (provides Action Scheduler)
  • PHP 7.4 or higher
  • WhatsApp Business Account with Cloud API access

Third-Party Services

This plugin connects to the Meta WhatsApp Business Cloud API to send messages. By using this plugin, you agree to Meta’s terms of service:

  • WhatsApp Business Platform
  • Meta Terms of Service
  • Meta Privacy Policy

What WhatsApp templates can I use?

You can use any approved WhatsApp message templates from your WhatsApp Business Account. The plugin supports utility templates with dynamic variable substitution.

How do I map order data to template variables?

In Dispatch Rules, specify a JSON array of variable names that correspond to your template’s placeholders:

["billing_first_name", "order_number", "order_total"]

Available variables include: order_id, order_number, order_total, order_currency, billing_first_name, billing_last_name, billing_phone, billing_email, shipping_first_name, shipping_last_name, status, site_name.

Why aren’t messages being sent?

Check the following:
1. Verify your API credentials are correct in Signals → Setup
2. Ensure the customer has a valid phone number in their billing details
3. Check that dispatch rules are enabled for the order status
4. Verify that Action Scheduler is running (provided by WooCommerce)

How do I receive delivery status updates?

Configure your WhatsApp Business App to send webhooks to your site’s endpoint. The plugin will automatically update message status as sent, delivered, read, or failed.

Does the plugin support customer consent management?

Yes. When Require Consent is enabled in Settings, a WhatsApp opt-in checkbox is shown at checkout and messages are only sent to customers who opted in. Consent records are stored locally for GDPR compliance.

Can I manually send a WhatsApp message from an order?

Yes. A “Send WhatsApp Message” meta box appears on the WooCommerce order page. Choose a dispatch rule and click “Send Now” to send a template message immediately.

Categories
Email & SMSChat & messaging
Plugin details
Version1.1.0
Last updated2026-08-21 2:27pm GMT
Added2026-04-16
Requires WordPress6.0
Tested up to7.1
Requires PHP7.4
Tags on WordPress.org
business-api
Notifications
order notifications
whatsapp
woocommerce
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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