Freshservice Pricing
freshworks.com · Service Desk · refreshed 2026-05-06Freshservice pricing starts at $19/user/mo, billed annually for the Starter plan. 4 tiers total including a free tier.
Page fetched 2026-05-09 · freshworks.com · Tier-based subscription
www.freshworks.com/freshservice/pricing/
Freshservice pricing
Starter
$19/user/mo
billed annuallyGrowth
$49/user/mo
billed annuallyPro
$99/user/mo
billed annuallyEnterprise
Contact sales
See your real cost on each plan
Adjust seats to compare Freshservice plans side-by-side and check the annual break-even.
How many seats do you need?
Starter
$19.00/mo per seat · $19.00/mo billed annually$95.00/mo
Growth
$49.00/mo per seat · $49.00/mo billed annually$245/mo
Pro
$99.00/mo per seat · $99.00/mo billed annually$495/mo
Freshservice pricing FAQ
Freshservice pricing starts at $19/agent/mo for the Starter plan; paid plans up to $99/agent/mo. Billed annually.
Freshservice's cheapest business-usable plan is Starter at $19/mo. Lowest paid tier suitable for small teams.
Yes — Freshservice publishes a free tier. 14-day free trial.
Yes — Freshservice's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.
xpay scored Freshservice as human-assisted: some plans are self-serve, others require sales contact. Freshservice publishes a pricing page with 3 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.
In the Service Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Freshservice to compare with 3 nearest peers.
Top Freshservice alternatives by pricing transparency
Can an AI agent buy from Freshservice?
43
/ 100 in xpay's Agent-Ready SaaS IndexFreshservice scores 43/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Freshservice into the Agent-Ready Verified band.At a glance
14-day free trial
Monthly or annual
$19/user/mo (billed annually)
3 tiers
4
Tier-based subscription
Most agent-ready
Freshservice pricing summary derived from a live read of https://www.freshworks.com/freshservice/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Freshservice.
Explore SaaS pricing across categories
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.