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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus Pricing

manageengine.com · Service Desk · refreshed 2026-05-06
Service Desk
Free tier
4 tiers
Public API
Quick answer

ManageEngine ServiceDesk Plus pricing starts at $13/user/mo for the Standard plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · manageengine.com · Tier-based subscription
ManageEngine ServiceDesk Plus pricing page screenshot — https://www.manageengine.com/products/service-desk/pricing.html
Source · live pricing page on 2026-05-06

www.manageengine.com/products/service-desk/pricing.html

Open
Pricing
ManageEngine ServiceDesk Plus pricing
As of 2026-05-09 · www.manageengine.com/products/service-desk/pricing.html
Free
Free
Standard IT help desk
Up to 5 technicians
No asset management
Standard
$13/user/mo
IT help desk
Pay per technician
Professional
$27/user/mo
IT help desk + asset management
Enterprise
$67/user/mo
IT help desk + asset + change + projects
Cost calculator
See your real cost on each plan

Adjust seats to compare ManageEngine ServiceDesk Plus plans side-by-side and check the annual break-even.

How many seats do you need?

5
Standard
$13.00/mo per seat
$65.00/mo
Professional
$27.00/mo per seat
$135/mo
Enterprise
$67.00/mo per seat
$335/mo
Open live pricing pageSee agent-readiness analysis
Frequently asked
ManageEngine ServiceDesk Plus pricing FAQ

ManageEngine ServiceDesk Plus pricing starts at $13/mo per technician for the Standard plan; a free plan is available for up to 5 technicians; paid plans go up to $67/mo for the Enterprise plan. Billed monthly or annually.

ManageEngine ServiceDesk Plus's cheapest business-usable plan is Standard at $13/mo. Lowest paid tier per technician.

Yes — ManageEngine ServiceDesk Plus publishes a free tier. Free for up to 5 technicians.

Yes — ManageEngine ServiceDesk Plus's purchase motion is self-serve. No demo is required.

xpay scored ManageEngine ServiceDesk Plus as agent-ready: every advertised plan is self-serve with public pricing. ManageEngine ServiceDesk Plus publishes a pricing page with 4 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. Public API documentation is reachable without an auth wall. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for ManageEngine ServiceDesk Plus to compare with 3 nearest peers.

Alternatives in Service Desk
Top ManageEngine ServiceDesk Plus alternatives by pricing transparency
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spekco.com
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Suptask pricing
suptask.com
atSpoke pricing
atspoke.com
Vertask pricing
vertask.com
Scopedesk pricing
scopedesk.com
BMC Helix ITSM pricing
bmc.com
SolarWinds Service Desk pricing
solarwinds.com
Browse all Service Desk alternatives →
AI agent readiness
Can an AI agent buy from ManageEngine ServiceDesk Plus?
Partially Agent-Ready

49

/ 100 in xpay's Agent-Ready SaaS Index

ManageEngine ServiceDesk Plus scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift ManageEngine ServiceDesk Plus into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Free for up to 5 technicians


Billing cycle

Monthly or annual


Lowest paid

$13/user/mo


Self-serve checkout

3 tiers


Tier count

4


Pricing model

Tier-based subscription

More Service Desk alternatives
Most agent-ready

Deepser

deepser.com
44

Freshservice

freshworks.com
43

Mint Service Desk

mintsd.com
43

Tikit

tikit.ai
40

Motadata ServiceOps

motadata.com
39

ManageEngine ServiceDesk Plus pricing summary derived from a live read of https://www.manageengine.com/products/service-desk/pricing.html on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for ManageEngine ServiceDesk Plus.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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