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SolarWinds Service Desk logo

SolarWinds Service Desk Pricing

solarwinds.com · Service Desk · refreshed 2026-05-06
Service Desk
Self-serve checkout
Quick answer

SolarWinds Service Desk pricing starts at $39/user/mo, billed annually for the Essentials plan. 3 tiers total including a free tier. No monthly-only billing option.

Page fetched 2026-05-09 · solarwinds.com · Annual-only tier subscription
SolarWinds Service Desk pricing page screenshot — https://www.solarwinds.com/service-desk/pricing
Source · live pricing page on 2026-05-06

www.solarwinds.com/service-desk/pricing

Open
Pricing
SolarWinds Service Desk pricing
As of 2026-05-09 · www.solarwinds.com/service-desk/pricing
Billed annually only — no monthly option
Essentials
$39/user/mo
billed annually
Incident Management
Knowledge Base
Service Portal
Asset Management
Service Catalog
Advanced
$79/user/mo
billed annually
Everything in Essentials
Custom Fields and Forms
Advanced Automations
Runbooks
Virtual Agent
Premier
$99/user/mo
billed annually
Everything in Advanced
AI Incident Summaries
Intelligent Incident Linking
API Access
Sandbox
Cost calculator
See your real cost on each plan

Adjust seats to compare SolarWinds Service Desk plans side-by-side and check the annual break-even.

How many seats do you need?

5
Essentials
$39.00/mo per seat · $39.00/mo billed annually
$195/mo
Advanced
$79.00/mo per seat · $79.00/mo billed annually
$395/mo
Premier
$99.00/mo per seat · $99.00/mo billed annually
$495/mo
0
Open live pricing pageSee agent-readiness analysis
Frequently asked
SolarWinds Service Desk pricing FAQ

SolarWinds Service Desk pricing starts at $39/mo per technician for the Essentials plan; paid plans up to $99/mo; billed annually, with unlimited users and optional asset pricing.

SolarWinds Service Desk's cheapest business-usable plan is Essentials at $39/mo. Lowest priced tier with core ITSM features, billed annually..

Yes — SolarWinds Service Desk publishes a free tier. 30‑day free trial, unlimited access.

Yes — SolarWinds Service Desk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored SolarWinds Service Desk as agent-ready: every advertised plan is self-serve with public pricing. SolarWinds Service Desk's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for SolarWinds Service Desk to compare with 3 nearest peers.

Alternatives in Service Desk
Top SolarWinds Service Desk alternatives by pricing transparency
spekco pricing
spekco.com
ALVAO Service Desk pricing
alvao.com
Suptask pricing
suptask.com
atSpoke pricing
atspoke.com
ManageEngine ServiceDesk Plus pricing
manageengine.com
Vertask pricing
vertask.com
Scopedesk pricing
scopedesk.com
BMC Helix ITSM pricing
bmc.com
Browse all Service Desk alternatives →
AI agent readiness
Can an AI agent buy from SolarWinds Service Desk?
Partially Agent-Ready

47

/ 100 in xpay's Agent-Ready SaaS Index

SolarWinds Service Desk scores 47/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift SolarWinds Service Desk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

30‑day free trial, unlimited access


Billing cycle

Annual only


Lowest paid

$39/user/mo (billed annually)


Self-serve checkout

3 tiers


Tier count

3


Pricing model

Annual-only tier subscription

More Service Desk alternatives
Most agent-ready

Deepser

deepser.com
44

Freshservice

freshworks.com
43

Mint Service Desk

mintsd.com
43

Tikit

tikit.ai
40

Motadata ServiceOps

motadata.com
39

SolarWinds Service Desk pricing summary derived from a live read of https://www.solarwinds.com/service-desk/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for SolarWinds Service Desk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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