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Kayako Pricing

kayako.com · Help Desk · refreshed 2026-05-06
Help Desk
Quick answer

Kayako is a pay-as-you-go API.

Page fetched 2026-05-09 · kayako.com · Pay-as-you-go API
Kayako pricing page screenshot — https://kayako.com/pricing/
Source · live pricing page on 2026-05-06

kayako.com/pricing/

Open
Pricing
Kayako pricing
As of 2026-05-09 · kayako.com/pricing/
Pay-as-you-go API
Sign up, get an API key, pay per call

Self-serve checkout with public pricing — an autonomous agent can complete the purchase without a sales call.

Signup: email
Instant use
Open live pricing pageSee agent-readiness analysis
Frequently asked
Kayako pricing FAQ

Kayako pricing starts at $1 per resolved ticket with no seat or setup fees; there is no free plan, and usage is billed per resolution.

Kayako is priced per usage rather than per seat.

Kayako does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Yes — Kayako's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Kayako as agent-ready: every advertised plan is self-serve with public pricing. Kayako's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Kayako to compare with 3 nearest peers.

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Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from Kayako?
Partially Agent-Ready

56

/ 100 in xpay's Agent-Ready SaaS Index

Kayako scores 56/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Kayako into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised

Billing cycle

Pay-as-you-go

Lowest paid

Pay-as-you-go

Self-serve checkout

Open access

Tier count

1

Pricing model

Pay-as-you-go API

More Help Desk alternatives
Most agent-ready

SAAS First

saasfirst.com
69

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65
Kayako pricing summary derived from a live read of https://kayako.com/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Kayako.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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Available pay-per-run on xpay.tools
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