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Support Hub logo

Support Hub Pricing

support-hub.io · Help Desk · refreshed 2026-05-06
Help Desk
Free tier
Self-serve checkout
Quick answer

Support Hub pricing starts at $5/mo (or $4.17/mo billed annually) for the Basic plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · support-hub.io · Tier-based subscription
Support Hub pricing page screenshot — https://support-hub.io/#pricing
Source · live pricing page on 2026-05-06

support-hub.io/#pricing

Open
Pricing
Support Hub pricing
As of 2026-05-09 · support-hub.io/#pricing
Basic
$5/mo
or $4.17/mo billed annually
E‑Mail Ticketing
Knowledge Base
1 Support Agent
Custom Domain
Starter
$19/mo
or $15.83/mo billed annually
E‑Mail Ticketing
Knowledge Base
Max 2 Support Agents
Custom Domain
Standard
$39/mo
or $32.5/mo billed annually
E‑Mail Ticketing
Knowledge Base
Max 5 Support Agents
Custom Domain
Elite
$89/mo
or $74.17/mo billed annually
E‑Mail Ticketing
Knowledge Base
Unlimited Support Agents
Custom Domain
Cost calculator
See your real cost on each plan

Adjust seats to compare Support Hub plans side-by-side and check the annual break-even.

Basic
$5.00/mo · $4.17/mo billed annually
$5.00/mo
Save 17% annually → $50.04/yr
Starter
$19.00/mo · $15.83/mo billed annually
$19.00/mo
Save 17% annually → $190/yr
Standard
$39.00/mo · $32.50/mo billed annually
$39.00/mo
Save 17% annually → $390/yr
Elite
$89.00/mo · $74.17/mo billed annually
$89.00/mo
Save 17% annually → $890/yr

Annual vs. monthly: on the Basic plan you save $9.96/yr by committing annually instead of paying month-to-month — but only if you keep using Support Hub for a full 12 months.

Open live pricing pageSee agent-readiness analysis
Frequently asked
Support Hub pricing FAQ

Support Hub pricing starts at $5/mo for the Basic plan; a free 14‑day trial is available; paid plans go up to $89/mo. Billed monthly or annually.

Support Hub's cheapest business-usable plan is Basic at $5/mo. Basic plan provides core features at $5 per month, suitable for small teams.

Yes — Support Hub publishes a free tier. 14‑day free trial, no credit card required.

Yes — Support Hub's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Support Hub as agent-ready: every advertised plan is self-serve with public pricing. Support Hub's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Support Hub to compare with 3 nearest peers.

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helpscout.com
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due.work pricing
due.work
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help.center
Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from Support Hub?
Partially Agent-Ready

46

/ 100 in xpay's Agent-Ready SaaS Index

Support Hub scores 46/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Support Hub into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

14‑day free trial, no credit card required

Billing cycle

Monthly or annual

Lowest paid

$5/mo · $4.17/mo if annual

Self-serve checkout

4 tiers

Tier count

4

Pricing model

Tier-based subscription

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Support Hub pricing summary derived from a live read of https://support-hub.io/#pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Support Hub.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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