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C2 ATOM logo

C2 ATOM

Not Agent-Ready Yet
Agent-Ready SaaS Index · c2enterprise.com · scored 2026-05-09 · rubric v2.0
Score 24 / 100
Service Desk

C2 ATOM scores 24/100 on xpay's Agent-Ready Index v2: partial pricing visibility; checkout requires assistance.

See C2 ATOM pricing summaryLive pricing page
Pricing
C2 ATOM pricing
As of 2026-05-09 · www.c2enterprise.com/en/pricing
Named license
Sales
$57/user/mo
ITIL service desk
Incident management
Change management
Concurrent license
Sales
$80/user/mo
ITIL service desk
Incident management
Change management
Score breakdown · rubric v2.0
How C2 ATOM scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

9 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

0 / 7

No sales call required

0 / 7

Card / wallet / x402 payment

0 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
24 / 100
Effective pricing
What it actually costs at typical scale
10 users, Named license
$570/mo
· 10 named user seats· monthly billing
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 45/100

Can create account

Yes

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

full

Purchase motion

assisted_checkout

Demo required

Yes

Quote required

Yes

Annual commit required

No

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Yes

Audit logs

Yes

Data residency

US
Canada

Competitive intel
Positioning & ecosystem
Headline

“C2 is the most accessible ITSM platform featuring ITIL‑certified processes.”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Azure
Agent purchase simulation
Six-step check: can an agent actually buy from C2 ATOM?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How C2 ATOM could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Pricing — Reduce manual tasks and accelerate your workflows with tailored automations designed to save time and simplify daily operations.

tier_count

1

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Pricing
CTAs (40): Skip to content · Menu · Solutions · Education · IT service management for MSPs · Municipalities · Public sector service management · Healthcare IT Service Management · Administrative department · IT support center · IT department · Human resources
Skip to content MenuSolutionsBy industryEducationIT service management for MSPsMunicipalitiesPublic sector service managementHealthcare IT Service ManagementBy departmentAdministrative departmentIT support centerIT departmentHuman resourcesProcurement managementResource guideAdministrator guideC2 videosC2 newsletter Use casesBusiness process automationReduce manual tasks and accelerate your workflows with tailored automations designed to save time and simplify daily operations. Service centersCentralize requests, streamline response handling, and deliver a smooth, efficient service experience that keeps your users supported. Service performance managementTrack your commitments in real time to maintain service quality, meet SLAs, and continuously improve performance. Asset management and CMDBGain complete visibility into your assets to monitor, optimize, and maintain full traceability across your organization. Change managementPlan and deploy changes smoothly with a structured, ITIL-aligned process that minimizes risk and ensures full control. Incident and problem managementReduce service interruptions and resolve incidents faster with a centralized, efficient service management approach. PricingResourcesDocumentationsKnowledge baseResource centerC2 video librarySystem statusDiscover C2 in actionSee how C2 simplifies service management for your teams, from requests to reports. Book your personalized demoBlogResource guideAdministrator guideTag guideService level agreements gui…
You work at C2 ATOM?
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Service Desk stack up.

Evaluating C2 ATOM?
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Are you C2 ATOM? Something off in this listing?
Agent-Ready Spec
C2 ATOM
Not Agent-Ready Yet

24

/ 100 (rubric v2.0)
Category

Service Desk

Pricing model

Not advertised

Tier count

1

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.c2enterprise.com/en/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Human-assisted
45/100 · v2.1
Canonical answer

C2 ATOM pricing starts at $57 /mo for the Named license; a Concurrent license is $80 /mo. Billed monthly.

Cheapest entry

Named license ($57) · sales-led

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.c2enterprise.com/en/pricing.
Agent-friendly features2 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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