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Mint Service Desk logo

Mint Service Desk

Not Agent-Ready Yet
Agent-Ready SaaS Index · mintsd.com · scored 2026-05-09 · rubric v2.0
Score 43 / 100
Service Desk
Self-serve checkout

Mint Service Desk scores 43/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See Mint Service Desk pricing summaryLive pricing page
Pricing
Mint Service Desk pricing
As of 2026-05-09 · www.mintsd.com/pages/pricing
Cloud Lite
$5/user/mo
Ticket management & queues
Kanban board view
Email & portal communication
Notifications & ticket subscriptions
Grouped reports
Cloud Pro
$5/user/mo
Full ITSM suite
SLA management
Asset tracking
Custom fields
Identity provider integration (SSO/LDAP/Azure AD)
MintSD Lite
Sales
Contact sales
Core ticket management
Unlimited agents
Asset management
Email integration
Customer portal
MintSD Pro
Sales
Contact sales
Complete ITSM & ESM
Automation
Approvals
API access
Advanced reporting
MintSD Enterprise
Sales
Contact sales
Unlimited agents
Custom development
Dedicated SLA
On‑prem deployment
Enterprise‑grade security
Score breakdown · rubric v2.0
How Mint Service Desk scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

4 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
43 / 100
Effective pricing
What it actually costs at typical scale
5 agents on Cloud Lite
$25/mo
· 5 agents at $5 per agent per month· Monthly billing
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 60/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

No

Can cancel online

Yes


Payment methods

card

Human approval recommended

No

Pricing transparency

partial

Purchase motion

self_serve

Demo required

No

Quote required

Yes


Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No


Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown


Trial

14 days (card required)

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Unknown

Competitive intel
Positioning & ecosystem

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Email integration
Agent purchase simulation
Six-step check: can an agent actually buy from Mint Service Desk?
✓

Discover price

✓

Select a plan

✗

Pay per task

✗

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • All advertised tiers route to a sales contact form; an agent cannot complete a purchase autonomously.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Mint Service Desk could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

false

headline_phrasing

Mint Service Desk Pricing: ITSM & Help Desk Software Plans — Mint SD Cloud employs advanced security protocols, data encryption, and regular backups to ensure the protection and privacy of your data. Additionally, we adhere to international standards and regulations regarding data protection.

tier_count

0

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

1

sales_only_tiers

0

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
CTAs (40): Home · LogisticsSupport your logistic processes. · Customer SupportProvide your Clients with a Customer Portal. · EducationEffective ITSM platform for your school. · Mint Service Desk CloudExperience seamless service coordination with Mint SD. · ContractsEfficiently manage contracts in one place, ensuring clear visibility an · SLAMonitor and maintain your service level agreements to meet customer expectati · Email IntegrationSeamlessly integrate your email communication into the service · StatusesDefine and customize ticket statuses to match your organization’s workfl · Customer PortalProvide customers with a self-service portal for faster issue res · Custom FormsCreate tailored forms to capture specific data and optimize your tic · Knowledge BaseBuild and maintain a robust knowledge base to empower users with s
Price tokens (2): $5/agentStart · $5/agentStart
HomeSolutionsLogisticsSupport your logistic processes.Customer SupportProvide your Clients with a Customer Portal.EducationEffective ITSM platform for your school.Mint Service Desk CloudExperience seamless service coordination with Mint SD. FeaturesContractsEfficiently manage contracts in one place, ensuring clear visibility and streamlined operations.SLAMonitor and maintain your service level agreements to meet customer expectations with ease.Email IntegrationSeamlessly integrate your email communication into the service desk for centralized ticket handling.StatusesDefine and customize ticket statuses to match your organization’s workflow and improve clarity.Customer PortalProvide customers with a self-service portal for faster issue resolution and better user experience.Custom FormsCreate tailored forms to capture specific data and optimize your ticket management processes.Knowledge BaseBuild and maintain a robust knowledge base to empower users with self-service solutions.AssetsOrganize, track, and manage IT assets throughout their lifecycle in one centralized system.ReportsGenerate insightful reports to analyze performance and support data-driven decisions.Custom IntegrationsIntegrate Mint Service Desk with other tools for a seamless, tailored ITSM experience.NotificationsKeep users informed with automated notifications for updates, approvals, and reminders.AutomationSimplify workflows with automation, saving time and reducing manual errors.ProductsComplaint ManagementMan…
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Agent-Ready Spec
Mint Service Desk
Not Agent-Ready Yet

43

/ 100 (rubric v2.0)

Category

Service Desk

Pricing model

Not advertised

Tier count

0

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

1 / 0


Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.mintsd.com/pages/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
60/100 · v2.1
Canonical answer

Mint Service Desk pricing starts at $5/mo per agent for the Cloud Lite plan; free trial available; paid plans up to $5/mo. Billed monthly.

Cheapest entry

Cloud Lite plan ($5)

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.mintsd.com/pages/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
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