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  5. AiT: Loyalty, Review & AI Chat

AiT: Loyalty, Review & AI Chat

by AiTrillion

4.9

(294 reviews)

75/100 · SolidFrom $19/month. Free trial available.
Best suited for stores doing up to 5,000 contacts, stores using Affiliate Marketing, Cashback and Email Marketing, which it integrates with and from $19/mo.

Build loyalty and repeat sales with AI chat, reviews, rewards, email, SMS and customer automation. Build customer loyalty and repeat sales with rewards, reviews, email, SMS & AI chat in one app. Create points, VIP tiers, referrals & memberships. Collect product reviews and automate personalized marketing. AI Chat connects with your store data to answer product and order questions, recommend products, remind shoppers about unused loyalty points and offers, request reviews, & promote membership benefits. Also has membership, Whatsapp marketing, Affiliate, product recommendations, popups & more. Build customer loyalty and repeat sales with rewards, reviews, email, SMS & AI chat in one app. Create points, VIP tiers, referrals & memberships. Collect product reviews and automate personalized marketing. AI Chat connects with your store data to answer product and order questions, recommend products, remind shoppers about unused loyalty points and offers, request reviews, & promote membership benefits. Also has membership, Whatsapp marketing, Affiliate, product recommendations, popups & more. more Create loyalty rewards with points, VIP tiers, referrals and cashback AI Chat answers order questions and recommends products using store data Collect photo and video product reviews and automate review requests Automate personalized email, SMS and WhatsApp marketing campaigns Offer memberships and let AI promote rewards, offers and member benefits

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many customers on your list?
1,500
Starter plan≤ 1,000
Basic plan≤ 2,500
Growth Plan≤ 5,000

Basic plan

$49/month

≈ $0.03 per contact

1,500 of 2,500 contacts40% headroom

Starter plan ($19/mo) will not stretch this far — it caps out on contacts.

Next step up is Growth Plan at $99/mo — $50 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Loyalty and rewards
What it moves
Top line

conversion rate and average order value

What it costs
From $19/mo

3 tiers · priced by contacts

How it’s supported
75/100

Solid · from 296 reviews

What it does

Create loyalty rewards with points, VIP tiers, referrals and cashback

AI Chat answers order questions and recommends products using store data

Collect photo and video product reviews and automate review requests

Automate personalized email, SMS and WhatsApp marketing campaigns

Offer memberships and let AI promote rewards, offers and member benefits

Pricing
From $19/month. Free trial available.
Starter plan

$19/month

Lowest paid plan
Full AiTrillion suite
Up to 1000 active contacts
Email SMS & WhatsApp Mass Campaigns
Workflow automations on 100+ triggers
Loyalty Reward Points & Referral Program
Product Video & Photo Reviews
Membership & Affiliate Program
Product recommendations & Upsell
Basic plan

$49/month

Full AiTrillion suite
Up to 2500 active contacts
Email SMS & WhatsApp Mass Campaigns
Workflow automations on 100+ triggers
Loyalty Reward Points & Referral Program
Product Video & Photo Reviews
Membership & Affiliate Program
Product recommendations & Upsell
Growth Plan

$99/month

Full AiTrillion suite
Up to 5,000 active contacts
Email SMS & WhatsApp Mass Campaigns
Workflow automations on 100+ triggers
Loyalty Reward Points & Referral Program
Product Video & Photo Reviews
Membership & Affiliate Program
Product recommendations & Upsell
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

75

/ 100
Solid
high confidence

Scored on 296 merchant reviews we hold for AiT: Loyalty, Review & AI Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.20 stars above the lifetime average of 4.80.
Computed from the 296 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2019–2026 · 296 reviews read
Reviews per year
20194 reviews
202044 reviews
202129 reviews
202231 reviews
202379 reviews
202439 reviews
202542 reviews
202628 reviews
What merchants say

4.9

294 reviews
5★91%
4★4%
3★1%
2★1%
1★3%
Developer replies
53%
of reviews get an answer
Reviewed at 12m+
16%
had used it a year when they wrote
From 296 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 294. Open one to read it in full, with the developer's reply where there is one.

Very professional management and support. The team is always ready to assist and is very generous. This makes you feel like you truly have a partner who is assisting your growth and allows you to focus on other tasks.

The onboarding process was incredibly fast and smooth. I was up and running in no time! I have been using most of the tools available and I am already seeing great results. AiTrillion really does have everything you need in one place. Highly recommend!

Very helpful team that goes beyond just providing an agreed service for a fixed price. I was genuinely pleasantly surprised by the range of features and services they provide. The best all-in-one marketing app on shopify, in my opinion.

Great app with quick and helpful support. The team provided a clear solution and was very responsive and professional throughout the process. Highly recommended for their excellent support and service.

AITrillion is the best tool for WhatsApp messages for any business, they provide a solid communication with customers through WhatsApp with seemless configuration. The support team was perfect, they helped me get my WhatsApp number set within a few minuts, thank you so much.

We've been using AiTrillion for our Shopify store, and it's been a great experience. The platform has everything we need for loyalty rewards, email marketing, product reviews, and customer engagement in one place, so we don't have to manage multiple apps. What impressed us the most was the support team. They guided us through the complete setup process, helped configure everything correctly, and were always available whenever we had questions or needed assistance. Even after the setup, their support has been quick, knowledgeable, and reliable. AiTrillion has definitely helped us improve customer retention and streamline our marketing. Highly recommended for Shopify merchants!

I love this app and the support I get from AiTrillion. They set everything up for me quickly and efficiently so I did not have to do much of anything on my own. What I like about it is that it all just WORKS. Takes a lot of stress off of me. And the team members there are always available and easily accessible by web or phone or WhatsApp or however I need to contact them. Five stars and highly recommended!

AiTrillion has been a fantastic addition to our Shopify store. It brings together so many essential marketing and customer engagement tools in one place, which has helped us simplify our workflow and improve the overall customer experience. What really stands out is their customer support. Ajae has been incredibly helpful, knowledgeable, and patient throughout the setup process. Every question was answered promptly, and they went above and beyond to ensure everything was working exactly as needed. It’s rare to find support that’s this responsive and genuinely invested in your success. Highly recommend AiTrillion to any Shopify store looking for an all-in-one solution backed by an outstanding support team. Thank you, Ajae, for the excellent assistance!

AiT: Loyalty, Review & AI Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing up to 5,000 contacts, stores using Affiliate Marketing, Cashback and Email Marketing, which it integrates with and from $19/mo.

Paid plans start at $19/month, and run to $99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

AiT: Loyalty, Review & AI Chat's tiers are gated on contacts, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard AiT: Loyalty, Review & AI Chat rates 75 out of 100 — solid — read from 296 merchant reviews. The developer has published replies to 158 of 296 reviews. The score reflects what the review record shows, nothing more.

294 merchants have reviewed AiT: Loyalty, Review & AI Chat, averaging 4.9 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 294 reviews


Rating, last 12 months

5.00 from 44 reviews


New reviews, last 12 months

44 (was 35)


Developer replies

158 of 296 reviews


Typical reviewer had used it

2 months


Pricing

From $19/month. Free trial available.


On the App Store since

May 2, 2019


Review history held

2019 – 2026

Integrates with
Checkout
Customer accounts
Shopify POS
Shopify Flow
Affiliate Marketing
Cashback
Email Marketing
Loyalty Points
Loyalty rewards
WhatsApp

Categories
Loyalty and rewardsProduct reviews
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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