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Shopify apps
Loyalty and rewards
AiT Loyalty, Email & WhatsApp
AiT Loyalty, Email & WhatsApp
by AiTrillion
4.9
(291 reviews)
Best suited for stores building loyalty programs with up to 5,000 contacts, using email and WhatsApp to engage repeat customers.
Probably not for you if you have more than 5,000 contacts in your loyalty program.
Loyalty Rewards Program w/ WhatsApp, Email Marketing, Review, Membership, Recommendation & AI bot. All-in-one Loyalty Rewards Program w/ WhatsApp, AI Chatbot, Email Marketing, SMS, Reviews & Membership. Launch a complete Loyalty Program with loyalty points, VIP tiers, referrals, memberships, cashback, & product reviews. Your Loyalty Rewards Program works w/ AI Chatbot, WhatsApp, Email, & Membership to automate engagement. Build a smarter Loyalty Program to increase repeat purchases, customer retention, & revenue. Drive personalization & repeat purchases w/ AI Search & product recommendations. All-in-one Loyalty Rewards Program w/ WhatsApp, AI Chatbot, Email Marketing, SMS, Reviews & Membership. Launch a complete Loyalty Program with loyalty points, VIP tiers, referrals, memberships, cashback, & product reviews. Your Loyalty Rewards Program works w/ AI Chatbot, WhatsApp, Email, & Membership to automate engagement. Build a smarter Loyalty Program to increase repeat purchases, customer retention, & revenue. Drive personalization & repeat purchases w/ AI Search & product recommendations. more Easily setup loyalty rewards program with points, Cashbacks & VIP tiers. Send WhatsApp mass messages, chat & Automation with Email & SMS. Recurring Membership with perks (discounted price, free shipping, early access) Setup Affiliate program with branded portals, signup pages & tracking links Collect and manage product reviews, photos, videos & give loyalty point rewards.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many customers on your list?
Basic plan
$49/month
≈ $0.03 per contact
Starter plan ($19/mo) will not stretch this far — it caps out on contacts.
Next step up is Growth Plan at $99/mo — $50 more a month.
Loyalty and rewards
Top line
conversion rate and average order value
From $19/mo
3 tiers · priced by contacts
75/100
Solid · from 290 reviews
What it does
Easily setup loyalty rewards program with points, Cashbacks & VIP tiers.
Send WhatsApp mass messages, chat & Automation with Email & SMS.
Recurring Membership with perks (discounted price, free shipping, early access)
Setup Affiliate program with branded portals, signup pages & tracking links
Collect and manage product reviews, photos, videos & give loyalty point rewards.
Pricing
$19/month
$49/month
$99/month
75
/ 100Solid
Scored on 290 merchant reviews we hold for AiT Loyalty, Email & WhatsApp, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.21 stars above the lifetime average of 4.79.Review history
2019–2026 · 290 reviews read| 2019 | 4 reviews |
|---|---|
| 2020 | 44 reviews |
| 2021 | 29 reviews |
| 2022 | 31 reviews |
| 2023 | 79 reviews |
| 2024 | 39 reviews |
| 2025 | 42 reviews |
| 2026 | 22 reviews |
What merchants say
4.9
54%
of reviews get an answer16%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 291. Open one to read it in full, with the developer's reply where there is one.
I love this app and the support I get from AiTrillion. They set everything up for me quickly and efficiently so I did not have to do much of anything on my own. What I like about it is that it all just WORKS. Takes a lot of stress off of me. And the team members there are always available and easily accessible by web or phone or WhatsApp or however I need to contact them. Five stars and highly recommended!
AiTrillion has been a fantastic addition to our Shopify store. It brings together so many essential marketing and customer engagement tools in one place, which has helped us simplify our workflow and improve the overall customer experience. What really stands out is their customer support. Ajae has been incredibly helpful, knowledgeable, and patient throughout the setup process. Every question was answered promptly, and they went above and beyond to ensure everything was working exactly as needed. It’s rare to find support that’s this responsive and genuinely invested in your success. Highly recommend AiTrillion to any Shopify store looking for an all-in-one solution backed by an outstanding support team. Thank you, Ajae, for the excellent assistance!
We've had a great experience with AiTrillion. The platform offers a wide range of features for loyalty, email marketing, reviews, memberships, and customer engagement, making it easy to manage everything from one place. What stands out the most is the support team. They are responsive, knowledgeable, and genuinely committed to helping resolve issues quickly. A special thanks to Support Lead for providing excellent guidance throughout the setup and implementation process. His proactive communication, technical expertise, and willingness to go the extra mile made the onboarding experience smooth and stress-free. Overall, AiTrillion has been a reliable partner, and we highly recommend it to any business looking for a comprehensive customer engagement and marketing solution backed by outstanding customer support.
I have been working with AiTrillion for a few weeks now and am really impressed with their product, price and customer service. I have been in search for apps to provide Loyalty Programs, Email marketing, Reviews etc. for my site and am really happy to have found a single app that incorporates all of this - and much more. So far, the back end has been really easy to navigate, allowing me to create emails and workflows, and the customer service has been exceptional. I have had numerous Zoom meetings with members of the team and have access to some of them directly via WhatsApp whenever I have an issue or query. Our business is still in its early stages but I am really impressed by what I have seen of AiTrillion so far and hope that it carries on as we grow as a company. I look forward to any future features they create.
I spent weeks evaluating different retention platforms before choosing AITrillion, and I'm genuinely glad I did. What stood out immediately was how intuitive and thoughtfully designed the platform is. Everything feels clean, organised and easy to navigate. Having loyalty, email marketing, WhatsApp marketing, announcement bars and other essential ecommerce tools under one roof makes managing customer retention remarkably simple. The product got my attention. The team earned my trust. Ajay and Hritik have been exceptional - knowledgeable, approachable, responsive and genuinely invested in helping us succeed. Every interaction has been prompt, professional and solution-oriented. The onboarding experience deserves a special mention. It was systematic, methodical and incredibly well organised. The implementation workbook was one of the clearest I've worked with, making what could have been a complex setup feel effortless. I'm still at the beginning of my AITrillion journey, so I'll happily come back and share another review after a month or two of using it in a live business environment. But based on the product, onboarding and support alone, my experience has been a solid 10/10, and I'd confidently recommend AITrillion to any e-commerce brand looking for a powerful yet easy-to-manage retention + marketing + automation platform.
We've had a great experience with AiTrillion. The app offers a wide range of useful modules and features that help manage customer engagement from one platform. The best part has been the excellent support team and the setup process—they are responsive, knowledgeable, and always willing to help with implementation and customization. Overall, it's been a smooth experience, and we highly recommend AiTrillion to anyone looking for an all-in-one customer engagement solution.
Working with AI Trillion Services has been a great experience. Their support team is incredibly responsive and always quick to reply whenever help is needed. What impressed me most is how they don’t just solve problems—they also provide smart suggestions that genuinely improve the overall experience. Every issue I had was handled quickly, professionally, and with real attention to detail. If you're looking for a team that offers fast support, expert guidance, and efficient problem-solving, I highly recommend AI Trillion Services.
This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed
AiT Loyalty, Email & WhatsApp FAQ
Answered from this app's own listing and its full review record.
Best suited for stores building loyalty programs with up to 5,000 contacts, using email and WhatsApp to engage repeat customers. Probably not for you if you have more than 5,000 contacts in your loyalty program.
Paid plans start at $19/month, and run to $99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
AiT Loyalty, Email & WhatsApp's tiers are gated on contacts, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard AiT Loyalty, Email & WhatsApp rates 75 out of 100 — solid — read from 290 merchant reviews. The developer has published replies to 158 of 290 reviews. The score reflects what the review record shows, nothing more.
291 merchants have reviewed AiT Loyalty, Email & WhatsApp, averaging 4.9 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 291 reviews
5.00 from 38 reviews
38 (was 35)
158 of 290 reviews
2 months
From $19/month. Free trial available.
May 2, 2019
2019 – 2026
Categories
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