Outstanding support, worth every star

I cannot recommend Bloom Analytics enough. Their product is incredibly clear, well-structured, and thought out, it’s the first truly useful D2C P&L tool I’ve encountered in years. The data is highly accurate, and the marketing tracking capabilities are amazing. Beyond the excellent product itself, their team goes completely above and beyond. The CS, tech and PM teams have spent hours with me to help solve my issues and actively improve the platform based on my needs. If you want a powerful analytics tool backed by a team that actually cares, this is it!

Excellent App with Outstanding Support! We sell across 13 different platforms, each with its own commission rates and shipping costs, so finding the right solution was important for us. The support team was incredibly helpful from the start. They arranged a meeting right away, took the time to understand our requirements, and got straight to work on a solution tailored to our needs. On top of that, the app offers excellent value for money. We’re really impressed with both the app and the service and would definitely recommend it to other sellers!

We recently started using Bloom, and after my initial review, I felt I had to come back and update it because our experience over the past few days has been nothing short of exceptional. The platform itself is incredibly powerful, offering a huge amount of valuable data and insights that help us make better business and marketing decisions. But what truly sets Bloom apart is the team behind it. During our onboarding, we had quite a few specific requirements for our e-comm business. Not only did their support team patiently guide us through the setup, but they also went above and beyond to accommodate our needs. They implemented custom adjustments, introduced additional metrics, fixed discrepancies, and even developed functionality specifically for our business all within just a few days. What impressed us most was how genuinely invested they were in making sure everything worked exactly as we needed. Every question was taken seriously, every suggestion was welcomed, and they consistently followed through with actual solutions rather than generic support responses. It's rare to come across a company that is this responsive, flexible, and committed to its customers. You can really tell that the team cares about both their product and the businesses using it. We're still relatively new to Bloom, but the experience so far has exceeded all our expectations. An amazing analytics platform backed by an even more amazing team. Couldn't recommend them enough!

About two weeks into using the app. This could be a total breakthrough in the precision of profitably scaling. The automated email analyses are a nice touch for keeping an eye on things, and almost limitless drilldowns to support strategic decisions. Highly customizable and outstanding support.

We’re very happy with the app. The team have been very helpful and responsive whenever we’ve needed anything, and the platform gives us a much clearer picture of how the business is performing. Would definitely recommend them.

Very good! Does exactly what we need, recommended by a friend :)

AMAZING APP AND SUPPORT!!! We reached out to support team because we sell on 13 platforms with various commission rates, shipping cost and the team were very helpful. They arranged a meeting straight away, asked for our specs and started working on it straight away. This is also the best priced app! We would highly recommend this app.