I had a very disappointing experience with Cart2Cart. The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating. Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings. Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution. If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important

Cart2Cart is a great service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful.

Great app, so easy to use and transfers all relevant order information over.

There are scammers. I used them, and nothing was done, and they took my money.

We signed up for the service migration package and paid over $1000 to help us speed up and streamline the migration from our magento store, unfortunately we are on day 12 and we have not yet had one full migration, it stops and technical support takes a very long time to be able to respond. We are ready for any help they need from our side, and requested they call anytime. Sales support is quick and 24/7, but it doesn't help because they keep telling you they will give it through to tech support so there is a big lag and delay in communication and execution. We thought they were in Canada or the US as stated on the app page so we can be on the time zone. It appears they are not. Our business is depended on a timely migration because it is a live store, with active customers and sales. We have to disable the firewall and security on our live magento while they run the migration, and it puts our live site at risk and makes the performance very low and slow. We have struggled for almost two weeks now to attempt to communicate that we need them to please prioritise help when a migration starts. It has been very stressful and frustrating. I think they could have a great app, but the practical implementation and available tech support for a live online store with high risk of loss with days of delay this is not an advisable option.

J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet. Dès le début, la migration a généré des dizaines de problèmes critiques : Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop. Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage. Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable. Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine. Les données de commande et les associations de produits étaient totalement peu fiables. Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable. Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production. Cette application crée plus de problèmes qu'elle n'en résout. Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale. Traduit avec DeepL.com (version gratuite)

The best support i ever seen, Thank you very much. It make my work easyer

Cart2Cart has been my go-to for years. It's always fast, safe, and efficient. Danil was extremely helpful this time, and I'm grateful for the assistance so we could complete the project properly. I always feel safe recommending Cart2Cart for store migrations. They have the technical expertise to get the job done properly.