Codify ‑ Order Cancel
by Codify Infotech
4.0
(42 reviews)
Best suited for merchants who want to let customers cancel orders themselves after purchase.
An app that makes your order cancel process easy without contacting support, with a reorder option. Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work. Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work. more Allow customers to easily cancel their order. Allow customers to reorder the prior order with a single click. Set a time limit to cancel an order. Automatically restock items after order cancellation. Customize the text as per your needs.
Copy from the Shopify App Store listing, unedited.Order editing
Bottom line
fulfilment cost and post-purchase experience
Free
34/100
Limited evidence · from 42 reviews
What it does
Allow customers to easily cancel their order.
Allow customers to reorder the prior order with a single click.
Set a time limit to cancel an order.
Automatically restock items after order cancellation.
Customize the text as per your needs.
There is no plan to choose
The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.
34
/ 100Limited evidence
Scored on 42 merchant reviews we hold for Codify ‑ Order Cancel, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 3.83, 0.69 stars below the lifetime average of 4.52. Worth reading the newest reviews before installing.Review history
2024–2026 · 42 reviews read| 2024 | 16 reviews |
|---|---|
| 2025 | 19 reviews |
| 2026 | 7 reviews |
What merchants say
4.0
81%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 42. Open one to read it in full, with the developer's reply where there is one.
We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.
Hi, i added it to the online store page but the button is not showing up, can you help me please?
問題很快就被解決，棒
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.
Great function that should be built in in Shopify already! Thank you
Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.
Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.
Codify ‑ Order Cancel FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants who want to let customers cancel orders themselves after purchase.
The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.
On our scorecard Codify ‑ Order Cancel rates 34 out of 100 — limited evidence — read from 42 merchant reviews. The developer has published replies to 34 of 42 reviews. The score reflects what the review record shows, nothing more.
42 merchants have reviewed Codify ‑ Order Cancel, averaging 4.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.0 / 5 · 42 reviews
3.83 from 12 reviews
12 (was 20)
34 of 42 reviews
13 days
Free
December 6, 2023
2024 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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