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  1. xpay

  2. Shopify apps

  3. Accounting

  4. Dynamics 365 Business Central

Dynamics 365 Business Central

by Microsoft

2.3

(23 reviews)

70/100 · SolidFree to install
Best suited for stores looking to integrate their Shopify accounting with Dynamics 365 Business Central.

Comprehensive business management solution that helps small and midsized companies. Increase financial visibility: get overview of your profit and costs, be in control of your tax calculation and reporting. Optimize inventory: deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, inventory, and warehouses. Unlock business insights: get overview of your inventory value, use AI to predict future sales, setup automatic ordering of products and be in control of costs. Increase financial visibility: get overview of your profit and costs, be in control of your tax calculation and reporting. Optimize inventory: deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, inventory, and warehouses. Unlock business insights: get overview of your inventory value, use AI to predict future sales, setup automatic ordering of products and be in control of costs. more Support for more than one Shopify shop, sales channel, location. Bi-directional synchronization of items or products. Synchronization of inventory levels. Bi-directional synchronization of customers and companies. Import of orders from Shopify and send fulfillment information to Shopify.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Accounting
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
Free

1 tier

How it’s supported
70/100

Solid · from 23 reviews

What it does

Support for more than one Shopify shop, sales channel, location.

Bi-directional synchronization of items or products.

Synchronization of inventory levels.

Bi-directional synchronization of customers and companies.

Import of orders from Shopify and send fulfillment information to Shopify.

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install”.

Pricing
Free to install
Free

Free

Free
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

70

/ 100
Solid
low confidence

Scored on 23 merchant reviews we hold for Dynamics 365 Business Central, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 2.22, 0.60 stars below the lifetime average of 2.83. Worth reading the newest reviews before installing.
Computed from the 23 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2023–2026 · 23 reviews read
Reviews per year
20234 reviews
20248 reviews
20253 reviews
20268 reviews
What merchants say

2.3

23 reviews
5★26%
4★9%
3★17%
2★17%
1★30%
Developer replies
100%
of reviews get an answer
Reviewed at 12m+
48%
had used it a year when they wrote
From 23 reviews read. Typical reviewer had used the app for 12 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 23. Open one to read it in full, with the developer's reply where there is one.

Trash. Especially reconciliation, and even more so when dealing with orders(sales orders) where there are multiples of the same item and discount is present on one of them: The item gets broken down into two item lines, and when you sync the shipment back to Shopify, the connector doesn’t know what to do with two or more of the same item on different item lines.

Developer repliedThank you for your feedback. We understand the frustration with how discounted and non-discounted lines for the same item are handled during shipment synchronization back to Shopify. We are really happy to share that we found a way to solve this problem and released a fix as part of the 2026 release wave 1 update, which is already available. We encourage you to upgrade to the latest version of Business Central to benefit from it. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

Really good integration, there are some limitations, but for a free addon I feel it's very stable. There are alot of quality of life things that make it easier, but there are some downsides, like BOM handling and syncing lead times (for out of stock items) doesn't work out-of-the-box.

Developer repliedThank you for your kind words and for using the Shopify Connector! We are glad to hear that the integration has been stable for you. We appreciate the feedback on BOM handling and lead time synchronization. If you would like to see these capabilities added, we encourage you to submit your suggestions at https://aka.ms/BCIdeas. This helps us prioritize future improvements based on customer demand. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

We have been using the system without any issues for a few months, but after the recent product synchronization, Business Central is no longer mapping the products correctly. We are still receiving orders; however, they come through without SKUs—only product titles. As a result, sales orders are not being created automatically. What’s more, the system is not showing any errors in the log entries, even though some products are not mapped and others are not synchronized at all. At this point, we’ve reached a dead end and had to manually map all 600 SKUs, which is extremely time-consuming and frustrating.

Developer repliedThank you for taking the time to share this feedback. We are sorry to hear about the product mapping issue. We recommend reaching out to your Microsoft partner so they can review your Shopify Shop Card configuration and sync log entries to help identify why SKUs are no longer mapping correctly after the product synchronization. If you have suggestions for improving error visibility in these scenarios, please share them at https://aka.ms/BCIdeas. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

Hasta ahora no habíamos tenido problemas con la APP, pero tras realizar un downgrade de licencia en Shopify, la APP ha dejado de funcionar correctamente indicándonos en un mensaje de error que dice: "[{"message":"Access denied for staffMember field. Required access: `read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app.","locations":[{"line":1,"column":1188}],"extensions":{"code":"ACCESS_DENIED","documentation":"https://shopify.dev/api/usage/access-scopes","requiredAccess":"`read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app."},"path"" En ningún caso se indica en las caracteristicas de la APP que no funcionará correctamente si no es Advance o Plus. Según Shopify, el problema lo debe solucionar MS como desarrollador, no tengo constancia todavía de que se haya hecho nada

Developer repliedThank you for reporting that. We understand the issue you are experiencing. After a Shopify plan downgrade, the connector may still reference fields that are no longer accessible on your current plan, resulting in the "Access denied for staffMember field" error. To resolve this, please toggle the Enabled switch off and then back on in the Shopify Shop Card within Business Central. This refreshes the stored plan information and will stop the connector from requesting fields that require a higher-tier plan. We are also working on a fix to ensure the connector automatically detects plan changes so that this manual step will no longer be necessary. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

When we enter the Shop URL in Business Central and click Enable, the system starts the OAuth authorization process but gets stuck on “Waiting for a response – do not close this page.” After some time, we receive the error “No Access token for the store. Please request an access token for this store.” This issue occurs even when the Shopify Store Owner attempts the connection. We have already checked browser settings, pop-ups, cookies, and tried different browsers and incognito mode, but the OAuth authorization still does not complete. We would like assistance in resolving the OAuth authentication issue so that the Shopify store can successfully generate the access token and be enabled in Business Central.

Developer repliedThank you for reaching out, The symptoms you are observing are usually related to an incorrect Shopify Admin URL. Recently, we have noticed this occurring with trial stores after merchants configure a new URL. To address this, we are rolling out an enhancement that will detect the use of redirect URLs and provide better guidance. In the meantime, please try the workaround provided below. The trial stores (in the past we saw similar behavior with Shopify Plus Sandboxes) are pre-provisioned by Shopify with some interim URL, like xxxxxx-xx.myshopify.com (where x is any letter or number), the fact that store gets new URL later doesn't change the fact that inside it is still considered as xxxxxx-xx. The biggest challenge is to figure out the url to use in the Shopify Connector. I suggest to open Shopify Admin, navigate to Setting and then to Domains. You will see all domains associated with your store. If you see something like xxxxxx-xx.myshopify.com - it worth trying it out. As a side note, do you work with a Microsoft partner? They are a valuable resource and can assist at different stages of implementation. If there is a problem that the partner cannot resolve, they can submit a support request to Microsoft. Kind regards, Business Central Development Team Show more

Directamente no funciona, aunque te dice que si, que esta todo "completado", tipico Microslop

Developer repliedThank you for trying the Shopify Connector for Business Central. We are sorry to hear that your experience has not been as expected. We recommend reaching out to your Microsoft partner who can help review the configuration and resolve synchronization issues. If you have suggestions for improving the product, we would love to hear them at https://aka.ms/BCIdeas. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

We’ve had a great experience with the integration. A big part of the success is thanks to an excellent Shopify partner and their ability to configure everything correctly. Since switching to this integration, our experience has been consistently good and stable.

Developer repliedThank you for sharing your experience! We are glad to hear that the integration has been working well and that your partner helped you get everything set up smoothly. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

Dynamics BC auto updated to version 26.0 this morning and since then orders are no longer automatically synced from Shopify. I have to run the Sync Orders manually which is not ideal.

Developer repliedThank you for reporting that. We would like to share that the issue you encounter will be fixed in an upcoming release (26.1). We notice that you mentioned “auto updated” and would like to state that Microsoft is committed to delivering predictable updates to the service. Updates are continuous, touchless updates that provide new features and functionality. They eliminate the need to do expensive upgrades every few years. Administrators can set a maintenance window for each environment that determines when Microsoft is allowed to update that environment. For more information, see Managing Updates in the Business Central Admin Center (https://learn.microsoft.com/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management). Scheduled minor and major updates, and unscheduled critical fixes, respect the maintenance window set on each environment. You are in control and manage how your organization receives these updates. Admins can schedule environment updates to any version higher than the current environment version within the environment's current or next major version from the Business Central administration center. You can also utilize sandbox environments to verify critical processes before updating your production environment. For more information, see https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies. Kind regards, Microsoft Dynamics 365 Business Central engineering team Show more

Dynamics 365 Business Central FAQ

Answered from this app's own listing and its full review record.

Best suited for stores looking to integrate their Shopify accounting with Dynamics 365 Business Central.

There is a free plan across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Dynamics 365 Business Central rates 70 out of 100 — solid — read from 23 merchant reviews. The developer has published replies to 23 of 23 reviews. The score reflects what the review record shows, nothing more.

23 merchants have reviewed Dynamics 365 Business Central, averaging 2.3 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

2.3 / 5 · 23 reviews


Rating, last 12 months

2.22 from 9 reviews


New reviews, last 12 months

9


Developer replies

23 of 23 reviews


Typical reviewer had used it

12 months


Pricing

Free to install


On the App Store since

April 29, 2022


Review history held

2023 – 2026

Categories
AccountingERP
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