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  1. xpay

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  3. Warranties and insurance

  4. Warranty Registration & Claims

Warranty Registration & Claims

by Dyrect Solutions, Inc

4.9

(17 reviews)

85/100 · Well supportedFree plan available
Best suited for stores managing warranty claims and customer support at scale, with integrations into Gorgias, Zendesk, or HubSpot.

Warranty app to register products, manage warranties, and process claims, replacements, and repairs. Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support. Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support. more Easy setup. Go live in under 20 minutes with complete warranty management. Customer Self-serve portal for product registration and warranty claim tracking. Email alerts for digital warranty certificates and claims for customers. Customizable warranty forms with native Shopify product integration. Advanced analytics to spot defects, improve quality, and own first-party data.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Warranties and insurance
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $19/mo

free plan available · 4 tiers

How it’s supported
85/100

Well supported · from 16 reviews

What it does

Easy setup. Go live in under 20 minutes with complete warranty management.

Customer Self-serve portal for product registration and warranty claim tracking.

Email alerts for digital warranty certificates and claims for customers.

Customizable warranty forms with native Shopify product integration.

Advanced analytics to spot defects, improve quality, and own first-party data.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free Forever
Free
You start with

✓ Warranty Registrations

✓ Claims Management

✓ Self Serve Customer Warranty Portal

✓ Digital warranty card

✓ Shopify integration

✓ 1 Business users

Registration
$19/month
Adds

Everything in Free plus

✓ Bulk Actions (Import/ Export)

✓ Warranty Approval Workflow

✓ Klaviyo integration

✓ 3 business logins

✓ Free 1:1 onboarding

Claims
$49/month
Adds

Everything in Registration Plus

✓ Claims tracking in Customer portal

✓ Customer Communication

✓ Fraud Claims Prevention

Claims Pro
$149/month
Adds

Everything in Claims plus

✓ Repairs & replacement workflows

✓ Create Shopify Orders (automatically)

✓ Billing, invoices & estimates

✓ Service visibility in customer portal

Listed as “Free plan available”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available
Free Forever

Free

Free
✓ Warranty Registrations
✓ Claims Management
✓ Self Serve Customer Warranty Portal
✓ Digital warranty card
✓ Shopify integration
✓ 1 Business users
Registration

$19/month

Lowest paid plan
Everything in Free plus
✓ Bulk Actions (Import/ Export)
✓ Warranty Approval Workflow
✓ Klaviyo integration
✓ 3 business logins
✓ Free 1:1 onboarding
Claims

$49/month

Everything in Registration Plus
✓ Claims Management
✓ Claims tracking in Customer portal
✓ Customer Communication
✓ Fraud Claims Prevention
3 business logins
Claims Pro

$149/month

Everything in Claims plus
✓ Repairs & replacement workflows
✓ Create Shopify Orders (automatically)
✓ Billing, invoices & estimates
✓ Service visibility in customer portal
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

85

/ 100
Well supported
low confidence

Scored on 16 merchant reviews we hold for Warranty Registration & Claims, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 16 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 16 reviews read
Reviews per year
20258 reviews
20268 reviews
What merchants say

4.9

17 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
94%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 16 reviews read. Typical reviewer had used the app for 16 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 17. Open one to read it in full, with the developer's reply where there is one.

Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended ! Thanks to Abhishek for the excellent customer service!

Developer repliedThank you for the recommendation! We’re happy to hear Dyrect is useful for managing after-sales service and that our support team could assist you well. We appreciate your feedback. Show more

We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently. The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.

Developer repliedMany thanks for taking the time to write this. It is good to know the setup has been working well on both the admin and customer side, and we are happy to support your team whenever needed. Show more

Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.

Developer repliedThanks for taking the time to share this. Nice to know the setup is helping streamline your warranty workflows. Show more

The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.

Developer repliedThank you for your review. We’re glad Dyrect is supporting your product warranty management and that our team could respond promptly to your questions. We appreciate you sharing your experience. Show more

The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction. Highly recommended!

Developer repliedAppreciate you sharing such detailed feedback. It is good to know the app has helped your team handle warranty tickets more efficiently, and we are happy our support team could be there when needed. Show more

Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.

Developer repliedAppreciate the detailed review. It is nice to know the registration flow has been easy for your customers and that the Shopify connection has been working smoothly for your team. We are also happy our support team could help when needed. Show more

This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.

Developer repliedAppreciate the thoughtful review. Happy to hear the setup, customer emails, and admin visibility are working well for your team. It was a pleasure working with you during onboarding. Show more

At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.

Developer repliedReally appreciate you sharing how you’re using it. Good to hear the form setup and on-site embedding worked well for your flow, and that adding proof of purchase helped with validation. Always here if you want to refine things further. Show more

Warranty Registration & Claims FAQ

Answered from this app's own listing and its full review record.

Best suited for stores managing warranty claims and customer support at scale, with integrations into Gorgias, Zendesk, or HubSpot.

There is a free plan, paid plans start at $19/month, and run to $149/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Warranty Registration & Claims's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Warranty Registration & Claims rates 85 out of 100 — well supported — read from 16 merchant reviews. The developer has published replies to 15 of 16 reviews. The score reflects what the review record shows, nothing more.

17 merchants have reviewed Warranty Registration & Claims, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 17 reviews


Rating, last 12 months

5.00 from 9 reviews


New reviews, last 12 months

9 (was 7)


Developer replies

15 of 16 reviews


Typical reviewer had used it

16 days


Pricing

Free plan available


On the App Store since

May 26, 2025


Review history held

2025 – 2026

Integrates with
Gorgias
HubSpot
Klaviyo
MailChimp
Zendesk
Zoho Desk

Categories
Warranties and insurance
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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