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Shopify apps
Warranties and insurance
Warranty Registration & Claims
Warranty Registration & Claims
by Dyrect Solutions, Inc
4.9
(17 reviews)
Best suited for stores managing warranty claims and customer support at scale, with integrations into Gorgias, Zendesk, or HubSpot.
Warranty app to register products, manage warranties, and process claims, replacements, and repairs. Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support. Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support. more Easy setup. Go live in under 20 minutes with complete warranty management. Customer Self-serve portal for product registration and warranty claim tracking. Email alerts for digital warranty certificates and claims for customers. Customizable warranty forms with native Shopify product integration. Advanced analytics to spot defects, improve quality, and own first-party data.
Copy from the Shopify App Store listing, unedited.Warranties and insurance
Bottom line
fulfilment cost and post-purchase experience
From $19/mo
free plan available · 4 tiers
85/100
Well supported · from 16 reviews
What it does
Easy setup. Go live in under 20 minutes with complete warranty management.
Customer Self-serve portal for product registration and warranty claim tracking.
Email alerts for digital warranty certificates and claims for customers.
Customizable warranty forms with native Shopify product integration.
Advanced analytics to spot defects, improve quality, and own first-party data.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Forever
Free
✓ Warranty Registrations
✓ Claims Management
✓ Self Serve Customer Warranty Portal
✓ Digital warranty card
✓ Shopify integration
✓ 1 Business users
Registration
$19/month
Everything in Free plus
✓ Bulk Actions (Import/ Export)
✓ Warranty Approval Workflow
✓ Klaviyo integration
✓ 3 business logins
✓ Free 1:1 onboarding
Claims
$49/month
Everything in Registration Plus
✓ Claims tracking in Customer portal
✓ Customer Communication
✓ Fraud Claims Prevention
Claims Pro
$149/month
Everything in Claims plus
✓ Repairs & replacement workflows
✓ Create Shopify Orders (automatically)
✓ Billing, invoices & estimates
✓ Service visibility in customer portal
Pricing
Free
$19/month
$49/month
$149/month
85
/ 100Well supported
Scored on 16 merchant reviews we hold for Warranty Registration & Claims, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 16 reviews read| 2025 | 8 reviews |
|---|---|
| 2026 | 8 reviews |
What merchants say
4.9
94%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 17. Open one to read it in full, with the developer's reply where there is one.
Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended ! Thanks to Abhishek for the excellent customer service!
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently. The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction. Highly recommended!
Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.
This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.
At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.
Warranty Registration & Claims FAQ
Answered from this app's own listing and its full review record.
Best suited for stores managing warranty claims and customer support at scale, with integrations into Gorgias, Zendesk, or HubSpot.
There is a free plan, paid plans start at $19/month, and run to $149/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Warranty Registration & Claims's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Warranty Registration & Claims rates 85 out of 100 — well supported — read from 16 merchant reviews. The developer has published replies to 15 of 16 reviews. The score reflects what the review record shows, nothing more.
17 merchants have reviewed Warranty Registration & Claims, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 17 reviews
5.00 from 9 reviews
9 (was 7)
15 of 16 reviews
16 days
Free plan available
May 26, 2025
2025 – 2026
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