xpay✦ Commerce
Directory
Shopify apps
SMS marketing
Endear AI‑Powered Clienteling
Endear AI‑Powered Clienteling
by Endear
4.9
(20 reviews)
Best suited for stores using Attentive, Gladly and Gorgias, which it integrates with and with a budget from $350/mo.
The AI-powered clienteling software turning customer relationships into revenue for retail brands Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message. Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message. more AI Opportunity Engine: AI that tells your team who to reach out to and why. Unified customer profiles: orders, loyalty, and CS data in one view. Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked Dynamic segmentation: Segment by behavior, location, spend, or custom attributes Book appointments and manage VIP experiences natively
Copy from the Shopify App Store listing, unedited.SMS marketing
Top line
conversion rate and average order value
From $350/mo
1 tier
54/100
Mixed signals · from 20 reviews
What it does
AI Opportunity Engine: AI that tells your team who to reach out to and why.
Unified customer profiles: orders, loyalty, and CS data in one view.
Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked
Dynamic segmentation: Segment by behavior, location, spend, or custom attributes
Book appointments and manage VIP experiences natively
One plan, no tiers to choose between
This developer publishes a single plan ($350/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$350/month. Free trial available.”.
Pricing
$350/month
54
/ 100Mixed signals
Scored on 20 merchant reviews we hold for Endear AI‑Powered Clienteling, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 20 reviews read| 2019 | 2 reviews |
|---|---|
| 2020 | 3 reviews |
| 2021 | 4 reviews |
| 2022 | 2 reviews |
| 2024 | 4 reviews |
| 2025 | 2 reviews |
| 2026 | 3 reviews |
What merchants say
4.9
10%
of reviews get an answer55%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 20. Open one to read it in full, with the developer's reply where there is one.
Endear has been transformative for our business! The ability to not only see our clients, but communicate with them at a higher level has been a game changer. The visibly has given us the tools to coach our teams on how to truly "Endear" themselves to our clients. A must for any new business
Endear has been an essential part of our tech stack for almost five years, consistently delivering value across both our Ecommerce and Retail businesses. The platform is intuitive and easy for our teams to use, while also driving meaningful results with customers, particularly when it comes to increasing AOV and LTV. The experience of working with the Endear team has also been excellent. They’re responsive, collaborative, and continually improving the product with new updates and features. We’ve had a great experience with the platform and would definitely recommend it.
One of the most impactful tools in our tech stack! We've been with Endear for nearly five years now and continue to see incremental value for both our Ecomm and Retail business. From a staff perspective it's easy to use and from a customer perspective, we've seen a significant impact on AOV and LTV. Working with the Endear team is seamless as well and they are constantly making updates to improve the platform. Highly recommend!
App potential is awesome but a number of basic features require the $300 mo. plan. For example, just being able to create a customer group based on product ordered requires this high tier plan as opposed to the $60 or $160 monthly one. I get software developers invest a lot of money to build out these tools and cannot give the service away, but to put in perspective, SalesForce Enterprise is $165 mo. by comparsion. For this app expect to pay $3600 a year to use most features. At least for us, anything extra we want to do requires the $300 plan. We can at do some extremely basic (but useful) stuff in the app for $60mo and will use this for that until we can evaluate other options.
Endear is a great tool for leveling up brand/client engagement. All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales. The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.
Endear has been a wonderful tool which allowed us to build a personal styling program so we may connect with our customers on a one to one level. The reporting and lookbooks are extremely easy to use and you can customize both areas based on your company needs. We rolled Endear out to our Retail stores when they were closed for Covid and it allowed us to continue to generate additional revenue. The Endear team is also very responsive and always helpful when it comes to my never ending questions and dev suggestions! Highly recommend.
Endear AI‑Powered Clienteling FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Attentive, Gladly and Gorgias, which it integrates with and with a budget from $350/mo.
Paid plans start at $350/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard Endear AI‑Powered Clienteling rates 54 out of 100 — mixed signals — read from 20 merchant reviews. The developer has published replies to 2 of 20 reviews. The score reflects what the review record shows, nothing more.
20 merchants have reviewed Endear AI‑Powered Clienteling, averaging 4.9 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 20 reviews
4.80 from 5 reviews
5
2 of 20 reviews
12 months
$350/month. Free trial available.
March 19, 2019
2019 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Endear AI‑Powered Clienteling
Same categories, by review volume.
