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  1. xpay✦ Commerce

  2. Directory

  3. Shopify apps

  4. Email marketing

  5. Shopify Messaging

Shopify Messaging

by Shopify

4.7

(4,443 reviews)

57/100 · Mixed signalsFree to install. Additional charges may apply.
Best suited for stores using Shopify Forms, which it integrates with.

Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels. Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs. Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs. more Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create branded emails faster by describing changes for Sidekick to make. Automate your email and SMS marketing to reach customers at the right time. Track results like click-through rates, conversion rates, and more.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Email marketing
What it moves
Top line

conversion rate and average order value

What it costs
Free to install. Additional charges may apply.
How it’s supported
57/100

Mixed signals · from 4,261 reviews

What it does

Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify.

Use templates for timely updates, exclusive offers, product tips, and more.

Create branded emails faster by describing changes for Sidekick to make.

Automate your email and SMS marketing to reach customers at the right time.

Track results like click-through rates, conversion rates, and more.

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Free

Free to install

The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

57

/ 100
Mixed signals
high confidence

Scored on 4,261 merchant reviews we hold for Shopify Messaging, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 4,261 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2020–2026 · 4,261 reviews read
Reviews per year
2020206 reviews
2021117 reviews
202219 reviews
202346 reviews
2024703 reviews
20251686 reviews
20261484 reviews
What merchants say

4.7

4,443 reviews
5★80%
4★13%
3★3%
2★1%
1★3%
Developer replies
3%
of reviews get an answer
Reviewed at 12m+
43%
had used it a year when they wrote
From 4,261 reviews read. Typical reviewer had used the app for 9 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 4,443. Open one to read it in full, with the developer's reply where there is one.

goed

very easy to work with for our webshop Jouwlingerie.nl

Shopify Messaging FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Shopify Forms, which it integrates with.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard Shopify Messaging rates 57 out of 100 — mixed signals — read from 4,261 merchant reviews. The developer has published replies to 134 of 4,261 reviews. The score reflects what the review record shows, nothing more.

4,443 merchants have reviewed Shopify Messaging, averaging 4.7 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.7 / 5 · 4,443 reviews


Rating, last 12 months

4.77 from 2,135 reviews


New reviews, last 12 months

2,135 (was 1,233)


Developer replies

134 of 4,261 reviews


Typical reviewer had used it

9 months


Pricing

Free to install. Additional charges may apply.


On the App Store since

April 14, 2020


Review history held

2020 – 2026

Integrates with
Shopify Flow
Shopify Admin
Shopify Forms

Categories
Email marketingSMS marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of Shopify Messaging

Same categories, by review volume.

Shopify Flow
4.711,469 reviews

Pop Convert ‑ Pop Ups, Banners
4.98,565 reviews

SendWILL Popup Email Marketing
4.97,467 reviews

Privy ‑ Email, SMS & Pop Ups
4.53,973 reviews

Omnisend Email Marketing & SMS
4.72,939 reviews

Klaviyo: Email Marketing & SMS
4.72,930 reviews
Related reading
Guides covering these apps

Klaviyo vs Mailchimp for AI commerce

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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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