FAQPRIME: FAQ, WhatsApp, Track
by Oneprime, Inc.
4.8
(26 reviews)
Best suited for stores using WhatsApp or Facebook Messenger to handle customer questions and track orders.
AI Help & Support Bot: FAQs, Track Order, Contact us, WhatsApp, Chat and Social Share Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes. Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes. more 5-Mins to go live. No Coding. 1-click Install. FAQ Help center page comes with AI-powered Q&A templates to choose from. Contact us form with Captcha. Receive support inquiries via Email (helpdesk) Order tracking page (supports both email id and phone number) Add Social Media icons option on your store
Copy from the Shopify App Store listing, unedited.FAQ
Bottom line
fulfilment cost and post-purchase experience
From $10/mo
free plan available · 2 tiers
19/100
Limited evidence · from 26 reviews
What it does
5-Mins to go live. No Coding. 1-click Install.
FAQ Help center page comes with AI-powered Q&A templates to choose from.
Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
Order tracking page (supports both email id and phone number)
Add Social Media icons option on your store
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
FREE FOREVER
Free
Helpbot-FAQ,Track order,Contact us,Chat
FAQ/Help Center page (25 Q&As)
Contact us page
Order Tracking page
Social Share
PRO
$10/month
Everything in FREE FOREVER Plan
Remove Faqprime Branding/Watermark
50 Questions & Answers
Pricing
Free
$10/month
19
/ 100Limited evidence
Scored on 26 merchant reviews we hold for FAQPRIME: FAQ, WhatsApp, Track, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2020–2025 · 26 reviews read| 2020 | 3 reviews |
|---|---|
| 2021 | 17 reviews |
| 2022 | 2 reviews |
| 2023 | 1 reviews |
| 2024 | 2 reviews |
| 2025 | 1 reviews |
What merchants say
4.8
15%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 26. Open one to read it in full, with the developer's reply where there is one.
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.
so easy to use must have and i had no problem using it as well wonderful professional templates as well.
Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.
I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!
Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?
Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!
FAQPRIME: FAQ, WhatsApp, Track FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using WhatsApp or Facebook Messenger to handle customer questions and track orders.
There is a free plan, paid plans start at $10/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
FAQPRIME: FAQ, WhatsApp, Track's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard FAQPRIME: FAQ, WhatsApp, Track rates 19 out of 100 — limited evidence — read from 26 merchant reviews. The developer has published replies to 4 of 26 reviews. The score reflects what the review record shows, nothing more.
26 merchants have reviewed FAQPRIME: FAQ, WhatsApp, Track, averaging 4.8 out of 5. We hold the review history from 2020 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 26 reviews
0
4 of 26 reviews
7 days
Free plan available. Free trial available.
November 12, 2020
2020 – 2025
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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