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Formful – Contact Form Builder
Formful – Contact Form Builder
by HerculesApps
4.6
(94 reviews)
Best suited for stores building contact forms and lead-capture forms, with integrations to email marketing and automation tools like Klaviyo and Mailchimp.
Build multi-language forms with AI — file uploads, captcha, customer sync and B2B automation Create any form with the drag & drop builder — or let the AI assistant build, edit and translate it in chat. Build multi-step forms with conditional logic: warranty claims, product registration, customer and B2B registration. Sync submissions to customer profiles with email, SMS and WhatsApp marketing consent, create B2B companies and fill metafields. Protect forms with hCaptcha, reCAPTCHA or built-in captcha. Every form is WCAG accessible, translated and auto-styled to match your theme. Create any form with the drag & drop builder — or let the AI assistant build, edit and translate it in chat. Build multi-step forms with conditional logic: warranty claims, product registration, customer and B2B registration. Sync submissions to customer profiles with email, SMS and WhatsApp marketing consent, create B2B companies and fill metafields. Protect forms with hCaptcha, reCAPTCHA or built-in captcha. Every form is WCAG accessible, translated and auto-styled to match your theme. more AI assistant – create, edit and translate your forms by chatting Automate – create customers & B2B companies, sync marketing consent & metafields Multi-language – translate forms and emails into all languages of your shop Spam protection – hCaptcha, Google reCAPTCHA or built-in captcha and honeypot Powerful fields – uploads, phone, datepicker, multi-step and conditional logic
Copy from the Shopify App Store listing, unedited.Forms
Top line
conversion rate
From $4.99/mo
free plan available · 3 tiers
42/100
Mixed signals · from 94 reviews
What it does
AI assistant – create, edit and translate your forms by chatting
Automate – create customers & B2B companies, sync marketing consent & metafields
Multi-language – translate forms and emails into all languages of your shop
Spam protection – hCaptcha, Google reCAPTCHA or built-in captcha and honeypot
Powerful fields – uploads, phone, datepicker, multi-step and conditional logic
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free, forever
Free
All basic functionality included
20 submissions/month
ReCAPTCHA
File upload
Shopify Automations
Autoresponder
Starter
$4.99/month
All functions & unlimited forms
200 submissions/month
2 GB total storage & 20 MB file size
Export submissions (Excel/CSV)
Remove branding
Pro
$9.99/month
Everything in Starter
Unlimited submissions
10 GB storage & 50 MB file size
Extensive Analytics
Google Drive
Google Sheets
Pricing
Free
$4.99/month
$9.99/month
42
/ 100Mixed signals
Scored on 94 merchant reviews we hold for Formful – Contact Form Builder, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.42, 0.25 stars below the lifetime average of 4.67. Worth reading the newest reviews before installing.Review history
2023–2026 · 94 reviews read| 2023 | 22 reviews |
|---|---|
| 2024 | 29 reviews |
| 2025 | 34 reviews |
| 2026 | 9 reviews |
What merchants say
4.6
21%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 94. Open one to read it in full, with the developer's reply where there is one.
This app is simple to use, quick to set up, and offers features that are easy to understand right away. The support team has also been excellent—every time I had a question, they replied quickly and provided helpful, straightforward answers. Overall, I’m really happy with the app and the service.
Fantastic form application. Allows us to create a form approval workflow. We are also able to approve and reject customers and notify customers by email if their registration has been approved or rejected by email. Stefano has been most helpful in adding extra features when requested and fixing any errors or glitches when they occur. Formful is a Fantastic application
This app is incredibly easy to use, with a smooth setup and intuitive features. What truly stands out is the outstanding customer support. Anytime I needed help, they responded quickly with clear solutions. I'm very impressed with both the app and the service. 10/10, highly recommend it for any Shopify store!
Form doesn't get emailed to the email addresses - even though it has been configured to. Sent a message to their support over a week ago and no response. This is a paid app and I would expect better. I now have to uninstall this app, find a new one, and rebuild all the forms. Do not recommend.
Had incredibly support in minutes. Worked perfectly for us, especially with hidden fields. We need a tool like this to capture information when a customer wants to order a custom or made-to-order product. This will allow us to do that with ease, and also ease of the customer since we can use the form to capture most information without the customer needing to input it themselves, which saves time for them and speeds up the process.
Fantastic and easy to customize form app. After trying a handful of other form apps, Formful was the solution - big thanks to Stefano for helping us get some specific settings on our form set up and working smoothly!
This is a really nice and easy to use app. I love that the css styling from my theme can be imported automatically. I was having so many issues with Shopify's native forms app and was about to pull my hair out. Then I discovered this app and was really estatic.The developer also has excellent customer service. I had one small bug and the he replied to me within 5 minutes on a Sunday and then fixed my issue in 5 minutes as well. He was super pleasant to communicate with too. And I'm only currently using the free version. If i need more forms or any of the paid features I will have no hesitations paying for it in the future.
A lovely little app which allows you to add multiple forms to your Shopify site. I chose this app as new sign ups are fed directly into my customer base on Shopify and can easily be added into my customer journey without the need to manually export the data. The forms are very much matched to my Shopify theme so they look good and don't look out of place. One of the benefits of this app being build specifically for Shopify stores. I struggled initially to set everything up as I wanted, so was very grateful for the speedy replies and patience of the app founder and developer, Stefano. Also, initially the App could be used with my theme....but Stefano quickly rectified this. Ask you you shall recieve seems to be his mantra :) It is only my first day of using the app, so I am yet to discover the full benefits, but it all looks very promising :)
Formful – Contact Form Builder FAQ
Answered from this app's own listing and its full review record.
Best suited for stores building contact forms and lead-capture forms, with integrations to email marketing and automation tools like Klaviyo and Mailchimp.
There is a free plan, paid plans start at $4.99/month, and run to $9.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Formful – Contact Form Builder's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Formful – Contact Form Builder rates 42 out of 100 — mixed signals — read from 94 merchant reviews. The developer has published replies to 20 of 94 reviews. The score reflects what the review record shows, nothing more.
94 merchants have reviewed Formful – Contact Form Builder, averaging 4.6 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 94 reviews
4.42 from 19 reviews
19 (was 27)
20 of 94 reviews
2 months
Free plan available
July 27, 2023
2023 – 2026
Categories
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