Janet was absolutely exceptional from start to finish. She helped me set up Growave and went above and beyond to ensure everything was configured correctly. She was incredibly knowledgeable, patient, and responsive, taking the time to answer every question thoroughly and explain each step along the way. Nothing ever felt like too much trouble, and her support made what could have been a complicated process feel seamless. Thanks to Janet, my loyalty program, reviews, and overall Growave setup are now running exactly as I had hoped. I genuinely couldn't recommend her highly enough. Thank you, Janet, for your professionalism, expertise, and outstanding support!

We recently started using the Growave app, primarily because we were looking for a wishlist solution for our store. The IT company we work with highly recommended it, and it turns out to be a fantastic one-stop-shop for reviews, loyalty programs, and wishlists, all without exorbitant pricing. So far, we are incredibly impressed with their customer support. They are very fast to respond, communicate clearly, and have been extremely helpful with all of our customization requests.

Generally a good app at a good price. We are using the Klaviyo integration and sending reviews and follow ups with Klaviyo. There was an issue with the way our external email devs set up the Review requests that some reviews were credited to the wrong customers. When first identifying the issue and reaching out to the Growave support team, they were quite defensive looking for reasons that our observation was incorrect and that the reviews were with the correct customers. Instead of being accepting of issue and working together in trouble shooting to find the root cause.

If you want to achieve loyalty, reviews, wishlists, referrals, and UGC in one platform. Growave will be one of the best choices. It's a great experience to work with Growave for 3 years, and the account managers are great to support anything we want to achieve.

I’ve been using this service since 2023, and it’s very user-friendly. Whenever I encountered an issue, the support staff responded immediately. Thank you very much.

I had a very positive experience using Growave, especially thanks to Mario’s support throughout the entire process. The platform is very intuitive and offers excellent tools to improve customer engagement and loyalty, which had a very positive impact on my business. What truly stands out is the level of support. Mario was always extremely available, attentive, and professional, helping me at every stage — from setup to optimization. He made the whole experience much simpler, smoother, and more enjoyable. Overall, I highly recommend Growave, not only for its features but also for the outstanding customer support, which really makes a difference.

We’ve been using Growave since migrating to Shopify 4 years ago, and it has been a great experience. The reviews feature is especially helpful in guiding customers and boosting purchase confidence.

After let's say some technical changes and challenges, the team were able to help me get all the functions of this app working and really well. I have to give the 5 stars for their support and responsiveness. The app itself has some brilliant tools, I need to dive deeper into it so see what other benefits I can find.