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  1. xpay

  2. Shopify apps

  3. FAQ

  4. RT: Instant FAQ, Help Center

RT: Instant FAQ, Help Center

by RoarTheme

4.9

(29 reviews)

50/100 · Mixed signalsFree
Best suited for stores handling customer questions across multiple messaging platforms who want to centralize FAQ responses.

Displays a list of frequently asked questions with the answers. Reduces the number of questions. Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales. Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales. more Quickly and easily add an unlimited amount of FAQs to your website Instantly give your customers the answers they're looking for and reduce support WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Copy from the Shopify App Store listing, unedited.
View on ShopifySee the scorecard
Who it’s for
FAQ
What it moves
Bottom line

operating cost and staff time

What it costs
Free
How it’s supported
50/100

Mixed signals · from 29 reviews

What it does

Quickly and easily add an unlimited amount of FAQs to your website

Instantly give your customers the answers they're looking for and reduce support

WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Plan fit
There is no plan to choose

The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.

50

/ 100
Mixed signals
low confidence

Scored on 29 merchant reviews we hold for RT: Instant FAQ, Help Center, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 29 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 29 reviews read
Reviews per year
202110 reviews
20226 reviews
20236 reviews
20243 reviews
20253 reviews
20261 reviews
What merchants say

4.9

29 reviews
5★93%
4★0%
3★7%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 29 reviews read. Typical reviewer had used the app for 10 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 29. Open one to read it in full, with the developer's reply where there is one.

The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

This app is exactly what I was looking for. It was super easy to setup and provided all the options I need for my customers. Thank You!

Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!

Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!

Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!

works well and does the essential. would appreciate it if there was more language support as some of us need to change buttons, themes and a lot of words in local languages other than English

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

RT: Instant FAQ, Help Center FAQ

Answered from this app's own listing and its full review record.

Best suited for stores handling customer questions across multiple messaging platforms who want to centralize FAQ responses.

The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.

On our scorecard RT: Instant FAQ, Help Center rates 50 out of 100 — mixed signals — read from 29 merchant reviews. The developer has published replies to 0 of 29 reviews. The score reflects what the review record shows, nothing more.

29 merchants have reviewed RT: Instant FAQ, Help Center, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 29 reviews


New reviews, last 12 months

3


Developer replies

0 of 29 reviews


Typical reviewer had used it

10 days


Pricing

Free


On the App Store since

February 8, 2021


Review history held

2021 – 2026

Integrates with
Facebook Messenger
Gmail
Skype
Telegram
Viber
WhatsApp

Categories
FAQ
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of RT: Instant FAQ, Help Center

Same categories, by review volume.

Chatty AI Chatbot & Live Chat
4.91,782 reviews

Moose AI Chatbot & Live Chat
5.0447 reviews

HelpLab FAQ Page, Product FAQs
5.0200 reviews

EasySlide Accordion tabs & FAQ
5.0155 reviews

StoreFAQ: Product FAQ Chatbot
4.9144 reviews

D: AI FAQ Page
4.6130 reviews
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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