Mulberry Product Protection
by Mulberry
4.6
(27 reviews)
Best suited for stores using Attentive, Emarsys and Klaviyo, which it integrates with.
Offer customers accident protection and extended warranties When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. more Mulberry offers product protection on your existing product catalog. Use the Mulberry SDK to adjust the integration to your store's look and feel. Mulberry handles customer filed claims for products covered by Mulberry.
Copy from the Shopify App Store listing, unedited.Warranties and insurance
Bottom line
fulfilment cost and post-purchase experience
Free to install. Additional charges may apply.
42/100
Mixed signals · from 27 reviews
What it does
Mulberry offers product protection on your existing product catalog.
Use the Mulberry SDK to adjust the integration to your store's look and feel.
Mulberry handles customer filed claims for products covered by Mulberry.
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
42
/ 100Mixed signals
Scored on 27 merchant reviews we hold for Mulberry Product Protection, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2021–2026 · 27 reviews read| 2021 | 17 reviews |
|---|---|
| 2022 | 1 reviews |
| 2024 | 6 reviews |
| 2026 | 3 reviews |
What merchants say
4.6
0%
of reviews get an answer15%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 27. Open one to read it in full, with the developer's reply where there is one.
Mulberry is a great service with an exceptional team backing it. As a brand that offers comfort furniture, insurance to protect it against life accidents has been a huge benefit. The whole customer journey from sales exploration through post-sale care has been amazing. Everyone is responsive and kind. Highly recommend.
The Mulberry team has been great. The onboarding process was smooth, and our account manager, Josh, is extremely responsive and helpful.
Can anyone confirm this app is working? Emails to support to assist with installation would be great, for example, once installed, try to connect for setup but get popup that email is not found. Probably a step we are missing, but cannot reach anyone any ticket or phone for assistance. (Giving a 3 star out of hope and the app looks like it is what we need , if they reach back and all goes well, will return for more stars!)
Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!
Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success. We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.
Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!
Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.
good product and supportive team.
Mulberry Product Protection FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Attentive, Emarsys and Klaviyo, which it integrates with.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard Mulberry Product Protection rates 42 out of 100 — mixed signals — read from 27 merchant reviews. The developer has published replies to 0 of 27 reviews. The score reflects what the review record shows, nothing more.
27 merchants have reviewed Mulberry Product Protection, averaging 4.6 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 27 reviews
3
0 of 27 reviews
4 months
Free to install. Additional charges may apply.
July 20, 2020
2021 – 2026
Categories
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