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Loyalty and rewards
Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
by Okendo
4.9
(1,311 reviews)
Best suited for stores running 50–3,500 orders per month that use Klaviyo, Postscript, or Meta for marketing.
Probably not for you if you're doing fewer than 50 orders monthly.
Grow faster with AI-enabled community marketing apps from Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. more AI-powered Review displays and UGC collection automations. Loyalty programs based on points, perks, store credit & direct rewards. Product recommendation quizes, community badges & dynamic surveys and polls. Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps. Hands-on, 24-7 customer support and strategy guidance for all users
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
Essential
$19/month
≈ $0.16 per order
Free ($0/mo) will not stretch this far — it caps out on orders/month.
Next step up is Growth at $119/mo — $100 more a month.
Loyalty and rewards
Top line
conversion rate and average order value
From $19/mo
free plan available · 4 tiers · priced by orders/month
54/100
Mixed signals · from 1,307 reviews
What it does
AI-powered Review displays and UGC collection automations.
Loyalty programs based on points, perks, store credit & direct rewards.
Product recommendation quizes, community badges & dynamic surveys and polls.
Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
Hands-on, 24-7 customer support and strategy guidance for all users
Pricing
Free
$19/month
$119/month
$299/month
54
/ 100Mixed signals
Scored on 1,307 merchant reviews we hold for Okendo: Reviews & Loyalty, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2018–2026 · 1,307 reviews read| 2018 | 24 reviews |
|---|---|
| 2019 | 7 reviews |
| 2020 | 109 reviews |
| 2021 | 147 reviews |
| 2022 | 173 reviews |
| 2023 | 118 reviews |
| 2024 | 221 reviews |
| 2025 | 357 reviews |
| 2026 | 151 reviews |
What merchants say
4.9
0%
of reviews get an answer38%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 1,311. Open one to read it in full, with the developer's reply where there is one.
We’ve had a great experience using Okendo Reviews for our brand. Amanda Calderon has been incredibly helpful in showing us how to maximize Okendo Reviews' features and capabilities. The platform has been a valuable tool for collecting and showcasing customer feedback, making it easier for our customers to learn about real experiences with our products. We also appreciate how user-friendly the platform is and how seamlessly it integrates with our store. Overall, we’re very happy with our experience using Okendo, and we truly appreciate Amanda’s guidance and support in helping us make the most of the platform.
We've been using Okendo for several years, and it has become an important part of our business. The platform has been reliable, easy to use, and has continuously introduced features that help us improve the customer experience. I recently had a call with Laura Gomez, and she was fantastic to work with. She took the time to walk us through several new features, explained how they could benefit our business, and even implemented them for us during the call. Laura was knowledgeable, patient, and incredibly efficient, making the entire experience seamless.
I worked with Laura Gomez and she was absolutely great to work with. She provided some great ideas to leverage Okendo on how to improve our metrics. Okendo has been great in general about giving us the time and guidance to help improve our revenue. The platform is really second to none out there if you have enough order volume. I highly recommend!
Okendo is a robust, easy to use review solution for us. Their customer service is quick and very helpful, the platform interface is intuitive and they are always bringing new features online to help us optimize our review process. I also appreciate how proactive they are. They seem to really care about their customers.
Okendo has been a fantastic partner for MiaDonna as we've built out our review program. The platform itself is intuitive and gives us exactly the flexibility we need for buyer-verified reviews, and the team behind it has been just as strong as the product. It's clear the Okendo team cares about their merchants' success, not just the sale. We're grateful for the partnership and would recommend Okendo to any brand looking for a review platform that's both powerful and backed by people who actually show up for you. Special shout-out to André for his time reviewing and optimizing our program.
Highly recommend Okendo as a small but growing business. The platform is easy to navigate and translates to a seamless customer experience. The support team is very responsive and are always happy to answer any questions. Leonardo in particular was a great help with setting up a dedicated review page on my website and was a pleasure to communicate with. Thank you!
Our experience with Okendo has been outstanding from day one. Their team made the entire onboarding and implementation process seamless, and their level of communication and support has exceeded our expectations. A special shoutout to Josh, who has been an incredible partner throughout the process. He is knowledgeable, responsive, and genuinely invested in helping us succeed. No question was too small, and he always took the time to ensure everything was handled quickly and thoroughly. What stood out most was how easy Okendo was to work with. Their team is organized, proactive, and always willing to go the extra mile. It's refreshing to work with a company that combines a powerful platform with such exceptional customer service. We highly recommend Okendo to any brand looking for a review and customer marketing solution backed by a team that truly cares about its clients' success.
Outstanding CSM support. The optimization recommendations made a meaningful impact. We went from collecting just a handful of reviews per day to consistently bringing in two dozen or more. Thanks for all the help, André!
Okendo: Reviews & Loyalty FAQ
Answered from this app's own listing and its full review record.
Best suited for stores running 50–3,500 orders per month that use Klaviyo, Postscript, or Meta for marketing. Probably not for you if you're doing fewer than 50 orders monthly.
There is a free plan, paid plans start at $19/month, and run to $299/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Okendo: Reviews & Loyalty's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Okendo: Reviews & Loyalty rates 54 out of 100 — mixed signals — read from 1,307 merchant reviews. The developer has published replies to 2 of 1,307 reviews. The score reflects what the review record shows, nothing more.
1,311 merchants have reviewed Okendo: Reviews & Loyalty, averaging 4.9 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 1,311 reviews
4.87 from 264 reviews
264 (was 338)
2 of 1,307 reviews
7 months
Free plan available. Free trial available.
June 12, 2018
2018 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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