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  5. Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

by Okendo

4.8

(1,443 reviews)

41/100 · Mixed signalsFree plan available. Free trial available.
Best suited for stores doing 50–3,500 orders/month, stores using Google, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $19/mo.

Grow faster with AI-enabled community marketing apps from Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. more AI-powered Review displays and UGC collection automations. Loyalty programs based on points, perks, store credit & direct rewards. Product recommendation quizes, community badges & dynamic surveys and polls. Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps. Hands-on, 24-7 customer support and strategy guidance for all users

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
120
Free≤ 50
Essential≤ 200
Growth≤ 1,500
Power≤ 3,500

Essential

$19/month

≈ $0.16 per order

120 of 200 orders/month40% headroom

Free ($0/mo) will not stretch this far — it caps out on orders/month.

Next step up is Growth at $119/mo — $100 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Loyalty and rewards
What it moves
Top line

conversion rate and average order value

What it costs
From $19/mo

free plan available · 4 tiers · priced by orders/month

How it’s supported
41/100

Mixed signals · from 1,362 reviews

What it does

AI-powered Review displays and UGC collection automations.

Loyalty programs based on points, perks, store credit & direct rewards.

Product recommendation quizes, community badges & dynamic surveys and polls.

Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.

Hands-on, 24-7 customer support and strategy guidance for all users

Pricing
Free plan available. Free trial available.
Free

Free

Free
Up to 50 orders/month
Automated Review Request Emails
Smart Review Form
Review Rewards Engine
Review Displays
Google SEO Snippets
Review Grouping
Review Moderation
Essential

$19/month

Lowest paid plan
Up to 200 orders/month
Everything in Free
Growth

$119/month

Up to 1,500 orders/month
Everything in Essential, plus:
AI Review Summaries
AI Review Keywords
TikTok Shop Integration
Q&A Widget
Many more features...
Power

$299/month

Up to 3,500 orders/month
Everything in Growth, plus:
Review Campaigns
Advanced CSS Editor
Email & SMS Integrations
Advanced Reporting
Managed Onboarding
Many more features...
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

41

/ 100
Mixed signals
high confidence

Scored on 1,362 merchant reviews we hold for Okendo: Reviews & Loyalty, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 1,362 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2018–2026 · 1,362 reviews read
Reviews per year
201824 reviews
20197 reviews
2020109 reviews
2021147 reviews
2022173 reviews
2023118 reviews
2024221 reviews
2025357 reviews
2026206 reviews
What merchants say

4.8

1,443 reviews
5★96%
4★2%
3★1%
2★0%
1★2%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
39%
had used it a year when they wrote
From 1,362 reviews read. Typical reviewer had used the app for 7 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 1,443. Open one to read it in full, with the developer's reply where there is one.

We’ve been using Okendo for over three years on our website and love the features it offers. It’s great to be able to easily collect and display customer reviews, photos, and videos right on our product pages and It’s become an essential part of how we build trust with shoppers

I love it

Okendo has been very helpful in helping our business grow. The customer service is also great and helpful when necessary to set things up and optimize the subscription to get what you need.

Easy to use app with fantastic customer service.

We are very happy with our switch to okendo. The team and customer service are great to work with.

many options for the reviews, it is perfect

Great platform, great support. Okendo is intuitive, easy to use, and scales well with our business. The team is always helpful, and I'd recommend it to any growing brand looking to strengthen customer engagement.

Okendo is so helpful! We use it for reviews and loyalty! They are always coming out with new innovations and technology to make the experience even better! Definitely would recommend!

Okendo: Reviews & Loyalty FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 50–3,500 orders/month, stores using Google, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $19/mo.

There is a free plan, paid plans start at $19/month, and run to $299/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Okendo: Reviews & Loyalty's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Okendo: Reviews & Loyalty rates 41 out of 100 — mixed signals — read from 1,362 merchant reviews. The developer has published replies to 2 of 1,362 reviews. The score reflects what the review record shows, nothing more.

1,443 merchants have reviewed Okendo: Reviews & Loyalty, averaging 4.8 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 1,443 reviews


Rating, last 12 months

4.83 from 256 reviews


New reviews, last 12 months

256 (was 351)


Developer replies

2 of 1,362 reviews


Typical reviewer had used it

7 months


Pricing

Free plan available. Free trial available.


On the App Store since

June 12, 2018


Review history held

2018 – 2026

Integrates with
Checkout
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Google
Gorgias
Klaviyo
Meta
Postscript
TikTok

Categories
Loyalty and rewardsProduct reviews
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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