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  4. Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

by Okendo

4.9

(1,311 reviews)

54/100 · Mixed signalsFree plan available. Free trial available.
Best suited for stores running 50–3,500 orders per month that use Klaviyo, Postscript, or Meta for marketing.

Probably not for you if you're doing fewer than 50 orders monthly.

Grow faster with AI-enabled community marketing apps from Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. more AI-powered Review displays and UGC collection automations. Loyalty programs based on points, perks, store credit & direct rewards. Product recommendation quizes, community badges & dynamic surveys and polls. Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps. Hands-on, 24-7 customer support and strategy guidance for all users

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
120
Free≤ 50
Essential≤ 200
Growth≤ 1,500
Power≤ 3,500

Essential

$19/month

≈ $0.16 per order

120 of 200 orders/month40% headroom

Free ($0/mo) will not stretch this far — it caps out on orders/month.

Next step up is Growth at $119/mo — $100 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Loyalty and rewards
What it moves
Top line

conversion rate and average order value

What it costs
From $19/mo

free plan available · 4 tiers · priced by orders/month

How it’s supported
54/100

Mixed signals · from 1,307 reviews

What it does

AI-powered Review displays and UGC collection automations.

Loyalty programs based on points, perks, store credit & direct rewards.

Product recommendation quizes, community badges & dynamic surveys and polls.

Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.

Hands-on, 24-7 customer support and strategy guidance for all users

Pricing
Free plan available. Free trial available.
Free

Free

Free
Up to 50 orders/month
Automated Review Request Emails
Smart Review Form
Review Rewards Engine
Review Displays
Google SEO Snippets
Review Grouping
Review Moderation
Essential

$19/month

Lowest paid plan
Up to 200 orders/month
Everything in Free
Growth

$119/month

Up to 1,500 orders/month
Everything in Essential, plus:
AI Review Summaries
AI Review Keywords
TikTok Shop Integration
Q&A Widget
Many more features...
Power

$299/month

Up to 3,500 orders/month
Everything in Growth, plus:
Review Campaigns
Advanced CSS Editor
Email & SMS Integrations
Advanced Reporting
Managed Onboarding
Many more features...
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

54

/ 100
Mixed signals
high confidence

Scored on 1,307 merchant reviews we hold for Okendo: Reviews & Loyalty, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 1,307 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2018–2026 · 1,307 reviews read
Reviews per year
201824 reviews
20197 reviews
2020109 reviews
2021147 reviews
2022173 reviews
2023118 reviews
2024221 reviews
2025357 reviews
2026151 reviews
What merchants say

4.9

1,311 reviews
5★96%
4★2%
3★1%
2★0%
1★2%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
38%
had used it a year when they wrote
From 1,307 reviews read. Typical reviewer had used the app for 7 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 1,311. Open one to read it in full, with the developer's reply where there is one.

We’ve had a great experience using Okendo Reviews for our brand. Amanda Calderon has been incredibly helpful in showing us how to maximize Okendo Reviews' features and capabilities. The platform has been a valuable tool for collecting and showcasing customer feedback, making it easier for our customers to learn about real experiences with our products. We also appreciate how user-friendly the platform is and how seamlessly it integrates with our store. Overall, we’re very happy with our experience using Okendo, and we truly appreciate Amanda’s guidance and support in helping us make the most of the platform.

We've been using Okendo for several years, and it has become an important part of our business. The platform has been reliable, easy to use, and has continuously introduced features that help us improve the customer experience. I recently had a call with Laura Gomez, and she was fantastic to work with. She took the time to walk us through several new features, explained how they could benefit our business, and even implemented them for us during the call. Laura was knowledgeable, patient, and incredibly efficient, making the entire experience seamless.

I worked with Laura Gomez and she was absolutely great to work with. She provided some great ideas to leverage Okendo on how to improve our metrics. Okendo has been great in general about giving us the time and guidance to help improve our revenue. The platform is really second to none out there if you have enough order volume. I highly recommend!

Okendo is a robust, easy to use review solution for us. Their customer service is quick and very helpful, the platform interface is intuitive and they are always bringing new features online to help us optimize our review process. I also appreciate how proactive they are. They seem to really care about their customers.

Okendo has been a fantastic partner for MiaDonna as we've built out our review program. The platform itself is intuitive and gives us exactly the flexibility we need for buyer-verified reviews, and the team behind it has been just as strong as the product. It's clear the Okendo team cares about their merchants' success, not just the sale. We're grateful for the partnership and would recommend Okendo to any brand looking for a review platform that's both powerful and backed by people who actually show up for you. Special shout-out to André for his time reviewing and optimizing our program.

Highly recommend Okendo as a small but growing business. The platform is easy to navigate and translates to a seamless customer experience. The support team is very responsive and are always happy to answer any questions. Leonardo in particular was a great help with setting up a dedicated review page on my website and was a pleasure to communicate with. Thank you!

Our experience with Okendo has been outstanding from day one. Their team made the entire onboarding and implementation process seamless, and their level of communication and support has exceeded our expectations. A special shoutout to Josh, who has been an incredible partner throughout the process. He is knowledgeable, responsive, and genuinely invested in helping us succeed. No question was too small, and he always took the time to ensure everything was handled quickly and thoroughly. What stood out most was how easy Okendo was to work with. Their team is organized, proactive, and always willing to go the extra mile. It's refreshing to work with a company that combines a powerful platform with such exceptional customer service. We highly recommend Okendo to any brand looking for a review and customer marketing solution backed by a team that truly cares about its clients' success.

Outstanding CSM support. The optimization recommendations made a meaningful impact. We went from collecting just a handful of reviews per day to consistently bringing in two dozen or more. Thanks for all the help, André!

Okendo: Reviews & Loyalty FAQ

Answered from this app's own listing and its full review record.

Best suited for stores running 50–3,500 orders per month that use Klaviyo, Postscript, or Meta for marketing. Probably not for you if you're doing fewer than 50 orders monthly.

There is a free plan, paid plans start at $19/month, and run to $299/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Okendo: Reviews & Loyalty's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Okendo: Reviews & Loyalty rates 54 out of 100 — mixed signals — read from 1,307 merchant reviews. The developer has published replies to 2 of 1,307 reviews. The score reflects what the review record shows, nothing more.

1,311 merchants have reviewed Okendo: Reviews & Loyalty, averaging 4.9 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 1,311 reviews


Rating, last 12 months

4.87 from 264 reviews


New reviews, last 12 months

264 (was 338)


Developer replies

2 of 1,307 reviews


Typical reviewer had used it

7 months


Pricing

Free plan available. Free trial available.


On the App Store since

June 12, 2018


Review history held

2018 – 2026

Integrates with
Checkout
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Google
Gorgias
Klaviyo
Meta
Postscript
TikTok

Categories
Loyalty and rewardsProduct reviews
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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