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  1. xpay

  2. Shopify apps

  3. Loyalty and rewards

  4. OMNI Memberships & Loyalty CRM

OMNI Memberships & Loyalty CRM

by Wave Commerce

5.0

(19 reviews)

42/100 · Mixed signalsBuilt for ShopifyFrom $5/month. Free trial available.
Best suited for stores using Klaviyo, Oracle Netsuite ERP and Point of Sale, which it integrates with and from $5/mo.

Grow sales & retention w/ loyalty points, VIP, Welcome, Birthdays, member-only rewards & exclusives Drive Sales & Loyalty w/ OMNI Loyalty – A Smarter, Customer Engagement Approach to Loyalty. Tired of basic loyalty points that don’t move the needle? OMNI Loyalty goes beyond “just points” with an advanced rewards engine that offers instant and personalized discounts, gifts, VIP rewards & more. Deliver the right reward to customers at the right time thru the right channel: email, SMS, WhatsApp, or in-store, to maximize customer engagement to drive new and repeat sales. Why choose OMNI Loyalty: Drive Sales & Loyalty w/ OMNI Loyalty – A Smarter, Customer Engagement Approach to Loyalty. Tired of basic loyalty points that don’t move the needle? OMNI Loyalty goes beyond “just points” with an advanced rewards engine that offers instant and personalized discounts, gifts, VIP rewards & more. Deliver the right reward to customers at the right time thru the right channel: email, SMS, WhatsApp, or in-store, to maximize customer engagement to drive new and repeat sales. Why choose OMNI Loyalty: more Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Loyalty and rewards
What it moves
Top line

conversion rate and average order value

What it costs
From $5/mo

4 tiers

How it’s supported
42/100

Mixed signals · from 19 reviews

What it does

Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards

Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships

Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers

Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more

Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Starter
$5/month
You start with

Points Program

Member Rewards Portal*

Welcome Rewards

Birthday Rewards

Points Rewards

Onsite Loyalty Widget

Essential
$45/month
Adds

Everything in Starter, plus

Shopify POS

Apple Wallet

Google Wallet

Shopify Email

Multi-language (integration)

Grow
$195/month
Adds

Everything in Essential, plus

Standard VIP Tiers

Advanced Rewards

Points Campaigns

Shopify Flow Integration

Native CRM Integration (pre-built flows)

Advanced
$495/month
Adds

Everything in Grow, plus

Paid Memberships

Custom VIP Tiers and Custom Rewards

Giveaway Campaigns

Advanced Program Settings

Legacy Customer Account Support

Listed as “From $5/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $5/month. Free trial available.
Starter

$5/month

Lowest paid plan
Points Program
Member Rewards Portal*
Welcome Rewards
Birthday Rewards
Points Rewards
Onsite Loyalty Widget
Essential

$45/month

Everything in Starter, plus
Shopify POS
Apple Wallet
Google Wallet
Shopify Email
Multi-language (integration)
Grow

$195/month

Everything in Essential, plus
Standard VIP Tiers
Advanced Rewards
Points Campaigns
Shopify Flow Integration
Native CRM Integration (pre-built flows)
Advanced

$495/month

Everything in Grow, plus
Paid Memberships
Custom VIP Tiers and Custom Rewards
Giveaway Campaigns
Advanced Program Settings
Legacy Customer Account Support
+$150 for SMS Validation
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

42

/ 100
Mixed signals
low confidence

Scored on 19 merchant reviews we hold for OMNI Memberships & Loyalty CRM, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 19 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2025 · 19 reviews read
Reviews per year
202412 reviews
20257 reviews
What merchants say

5.0

19 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
11%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 19 reviews read. Typical reviewer had used the app for 4 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 19. Open one to read it in full, with the developer's reply where there is one.

Setting up our loyalty program with this application was incredibly easy! The user interface is intuitive, allowing us to quickly create custom rewards and tailor the program to our business needs. Highly recommend for anyone looking for a hassle-free way to launch and manage a loyalty program!

We couldn’t be happier with Wave Commerce’s OMNI loyalty app. It was super easy to set up, and it works perfectly with Shopify POS. Rewarding our customers at checkout is smooth and simple. The Wave Commerce team was incredibly supportive, guiding us through the process, and the app has already made a big difference in customer engagement. Highly recommend it to any new Shopify store owner

OMNI has made managing our customer memberships so much easier. Setting up different membership levels and rewards was straightforward, and our customers love being able to earn and use points both online and in our physical store. The app works smoothly with Shopify and the POS system, so everything stays in sync. Whenever we had questions, the support team was quick and helpful. Overall, OMNI has helped us build stronger relationships with our customers and increase repeat business. Highly recommended!

We are a newcomer in Shopify and found a lot of difficulties when setting up the website, while OMNI supports us in the ways they could offer and helped us to inplement the loyalty system and customer page setup, which are effectively enhanced our website vibes and image to our new customers. The features and visual are great and impressive. I would recommend this app for all the stores.

Developer repliedWe loved supporting the Formulas team! Thank you for the great review! Show more

OMNI is a fantastic tool for managing our membership program. It's very easy and convenient to use, allowing us to quickly create and customize rewards. The standout feature is the exceptional support from Cadence, who always provides fast and helpful responses. Highly recommended!

The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty. The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.

Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!

We are excited to have OMNI loyalty app onboard to our website, the app is an out-of-the-box solution with innovative, clean and user-friendly interface and configuration, it offers seamless integration with Shopify POS and backend systems, enhancing customer experience when checking and updating their profiles and rewards. On a business perspective, we find that the setup is very easy and straightforward which can quickly respond to market demands, and on a customer standpoint, the design is intuitive and simple both on membership account creation and profile page. The team had provided a meticulous support and guidance throughout the whole project from legacy migration to OMNI launch, they were very responsive and organised which ensure that we meet our tight delivery schedule. We are eagered to explore the full potential of this app to boost our business in future.

OMNI Memberships & Loyalty CRM FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Klaviyo, Oracle Netsuite ERP and Point of Sale, which it integrates with and from $5/mo.

Paid plans start at $5/month, and run to $495/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

OMNI Memberships & Loyalty CRM's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard OMNI Memberships & Loyalty CRM rates 42 out of 100 — mixed signals — read from 19 merchant reviews. The developer has published replies to 2 of 19 reviews. The score reflects what the review record shows, nothing more.

19 merchants have reviewed OMNI Memberships & Loyalty CRM, averaging 5.0 out of 5. We hold the review history from 2024 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 19 reviews


New reviews, last 12 months

2 (was 9)


Developer replies

2 of 19 reviews


Typical reviewer had used it

4 months


Pricing

From $5/month. Free trial available.


On the App Store since

August 16, 2023


Review history held

2024 – 2025

Integrates with
Checkout
Customer accounts
Shopify POS
Shopify Flow
Klaviyo
Oracle Netsuite ERP
Point of Sale
ReferralCandy
Salesforce CRM
WhatsApp

Categories
Loyalty and rewards
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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