Hulk NPS Post Purchase Survey
by HulkApps
4.8
(65 reviews)
Best suited for merchants who want to collect feedback from customers after purchase using post-purchase surveys.
Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages. Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics. Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics. more Run post purchase surveys on Checkout, Thank You and Order Status pages. Conditional logic personalizes each survey question based on prior answers. NPS and rating scores reveal customer satisfaction, behavior & preferences. Build surveys with drop-downs, radio buttons, checkboxes, text & steppers. Export responses or sync survey answers to Slack and Google Sheets.
Copy from the Shopify App Store listing, unedited.Forms
Top line
conversion rate
From $25/mo
free plan available · 2 tiers
79/100
Solid · from 65 reviews
What it does
Run post purchase surveys on Checkout, Thank You and Order Status pages.
Conditional logic personalizes each survey question based on prior answers.
NPS and rating scores reveal customer satisfaction, behavior & preferences.
Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
Export responses or sync survey answers to Slack and Google Sheets.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Development Plan
Free
Free for all partner development stores
Test the app on development store
Pro Plan
$25/month
Unlimited Responses
White Labeled Forms (No Watermarks)
Export Responses as CSV
Required/Optional Field
Survey Statistics
Conditional Logic
Pricing
Free
$25/month
79
/ 100Solid
Scored on 65 merchant reviews we hold for Hulk NPS Post Purchase Survey, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 65 reviews read| 2019 | 2 reviews |
|---|---|
| 2020 | 20 reviews |
| 2021 | 14 reviews |
| 2022 | 5 reviews |
| 2023 | 14 reviews |
| 2024 | 4 reviews |
| 2025 | 4 reviews |
| 2026 | 2 reviews |
What merchants say
4.8
88%
of reviews get an answer29%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 65. Open one to read it in full, with the developer's reply where there is one.
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.
Works great for us, has lots of customization choices, and is very competitively priced.
Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.
This app has been a great way for us to see where our customers heard about us from. We can customize it as needed and the data exports easily.
Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.
Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.
Hulk NPS Post Purchase Survey FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants who want to collect feedback from customers after purchase using post-purchase surveys.
There is a free plan, paid plans start at $25/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Hulk NPS Post Purchase Survey's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Hulk NPS Post Purchase Survey rates 79 out of 100 — solid — read from 65 merchant reviews. The developer has published replies to 57 of 65 reviews. The score reflects what the review record shows, nothing more.
65 merchants have reviewed Hulk NPS Post Purchase Survey, averaging 4.8 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 65 reviews
4
57 of 65 reviews
2 months
Free plan available. Free trial available.
August 29, 2019
2019 – 2026
Categories
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