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  1. xpay

  2. Shopify apps

  3. FAQ

  4. AC ‑ Questions & Answers

AC ‑ Questions & Answers

by Appify Commerce

5.0

(25 reviews)

85/100 · Well supportedBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores building a FAQ section to help shoppers make purchase decisions.

Turn customer questions into confident purchases. Add a powerful Q&A section to your product pages, allowing shoppers to ask questions and get answers instantly. Reduce hesitation, build trust and help customers make faster buying decisions with real-time interaction. Add a powerful Q&A section to your product pages, allowing shoppers to ask questions and get answers instantly. Reduce hesitation, build trust and help customers make faster buying decisions with real-time interaction. more Allow customers to ask questions directly on product pages AI-powered answers for faster and smarter responses Admin control to review, manage and publish Q&A Smart FAQ system with categories and tagging Multi-language support with easy customization

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
FAQ
What it moves
Top line

conversion rate

What it costs
From $1.99/mo

free plan available · 4 tiers

How it’s supported
85/100

Well supported · from 25 reviews

What it does

Allow customers to ask questions directly on product pages

AI-powered answers for faster and smarter responses

Admin control to review, manage and publish Q&A

Smart FAQ system with categories and tagging

Multi-language support with easy customization

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free
You start with

25 Q&A per month

Directly publish Q&A to storefront

Email updates to questions

Basic
$1.99/month
Adds

Unlimited Q&A

Verify before publishing

Questions only from logged-in

Import question (200)

Advanced
$3.99/month
Adds

All Features of Basic Plan

Import questions (2000)

Mailchimp integration

Customize response email templates

Multilanguage support

Professional
$9.99/month
Adds

All Features of Advanced Plan

AI Generated Answer

Unlimited Import/Export

Priority Support

Listed as “Free plan available. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Free trial available.
Free

Free

Free
25 Q&A per month
Directly publish Q&A to storefront
Email updates to questions
Basic

$1.99/month

Lowest paid plan
Unlimited Q&A
Verify before publishing
Questions only from logged-in
Import question (200)
Advanced

$3.99/month

All Features of Basic Plan
Import questions (2000)
Mailchimp integration
Customize response email templates
Multilanguage support
Professional

$9.99/month

All Features of Advanced Plan
AI Generated Answer
Unlimited Import/Export
Priority Support
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

85

/ 100
Well supported
low confidence

Scored on 25 merchant reviews we hold for AC ‑ Questions & Answers, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 25 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2018–2026 · 25 reviews read
Reviews per year
20181 reviews
20191 reviews
20202 reviews
20213 reviews
20224 reviews
20232 reviews
20243 reviews
20256 reviews
20263 reviews
What merchants say

5.0

25 reviews
5★96%
4★4%
3★0%
2★0%
1★0%
Developer replies
56%
of reviews get an answer
Reviewed at 12m+
12%
had used it a year when they wrote
From 25 reviews read. Typical reviewer had used the app for 14 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 25. Open one to read it in full, with the developer's reply where there is one.

This app has been very helpful for our customer base. It gives customers an easy way to ask product questions, allows us to respond quickly and makes those answers available to help other customers who may have the same question. The app is straightforward to use and anytime I have had a question or run into an issue, their support team has responded quickly and helped get it resolved.

Developer repliedThank you so much for your wonderful review! 😊 We're delighted to hear that our app has been helping both your team and your customers by making it easy to ask and answer product questions. It's also great to know you've found the app straightforward to use. Providing fast, reliable support is something we truly value, so we're glad our team has been able to assist whenever needed. Thank you for your support—we're always here if you need anything! Show more

A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you

Developer repliedThank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re really glad to hear that you find the app user-friendly and that both product and tag-based questions are working well for you. Your kind words about our support team truly mean a lot to us 😊 We always strive to provide quick and helpful assistance, so it’s great to know that your experience reflects that. If you ever have any suggestions or need further help, we’re always here for you! Thanks again for your support 🙏 Show more

This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.

Developer repliedThank you so much for your amazing review! 🌟 We’re truly happy to hear that Askify is helping you capture orders that might have otherwise been missed — that’s exactly what we aim for! It also means a lot to know that you’re enjoying our customer support. Your kind words really motivate our team to keep improving and delivering the best experience possible. If you ever need anything or have any suggestions, we’re always here for you 💛 Thanks again for your support! Show more

Kinnari has been incredibly kind and supportive over the past few days, continuously providing feedback and assistance. Of course, the app’s design is simple and easy to view, and it is also very easy to use. It can be used as an FAQ, and separately, it allows customers to submit their own Q&A as well. Highly recommended!

Developer repliedThank you so much for your kind words and recommendation! 🌟 We’re glad to hear that you found the app easy to use and that the Q&A and FAQ features are working well for you. Your feedback motivates us to keep improving and supporting you better every day. 💙 — Team AppifyCommerce Show more

I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!

Developer repliedThank you so much for your kind words! 😊 We’re thrilled to hear that Askify stands out as the best for you and that the setup was seamless. Our team is always happy to go the extra mile to ensure the app fits your needs perfectly. If you ever need further assistance or have any feature suggestions, we’re here to help! AppifyCommerce Support Show more

Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

Developer repliedThank you so much for your kind words! 💙 We’re thrilled to hear that you found the app easy to set up and that our support team could assist you quickly. Your satisfaction means a lot to us, and we’re always here if you need any further help or customization. 🚀 — Team AppifyCommerce Show more

Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

Developer repliedThank you so much for your kind words! 🌟 We’re glad our team could help with your custom adjustments and get everything working just the way you wanted. Your support means a lot to us! 💙 Show more

I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.

Developer repliedThank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and that everything went smoothly. We're glad you're enjoying the Askify App so far — if you ever need further support or customization, we're always here to help. Thanks again for choosing Askify! Show more

AC ‑ Questions & Answers FAQ

Answered from this app's own listing and its full review record.

Best suited for stores building a FAQ section to help shoppers make purchase decisions.

There is a free plan, paid plans start at $1.99/month, and run to $9.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

AC ‑ Questions & Answers's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard AC ‑ Questions & Answers rates 85 out of 100 — well supported — read from 25 merchant reviews. The developer has published replies to 14 of 25 reviews. The score reflects what the review record shows, nothing more.

25 merchants have reviewed AC ‑ Questions & Answers, averaging 5.0 out of 5. We hold the review history from 2018 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 25 reviews


Rating, last 12 months

5.00 from 5 reviews


New reviews, last 12 months

5 (was 6)


Developer replies

14 of 25 reviews


Typical reviewer had used it

14 days


Pricing

Free plan available. Free trial available.


On the App Store since

February 12, 2018


Review history held

2018 – 2026

Integrates with
Shopify Admin
Klaviyo
Mailchimp
Mailgun
SendGrid

Categories
FAQForms
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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