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  1. xpay

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  4. PMO: ProtectMyOrder

PMO: ProtectMyOrder

by ProtectMyOrder

5.0

(12 reviews)

47/100 · Mixed signalsFree to install. Additional charges may apply.
Best suited for stores selling physical products that want to offer order protection plans at checkout and post-purchase.

Upsell premium services at checkout: increase AOV and improve customer experience ProtectMyOrder enables merchants to upsell premium services at checkout. Sell services such as shipping protection, carbon neutral shipping and free returns. You keep 80% of the upsell revenue and handle all claims yourself. ProtectMyOrder enables merchants to upsell premium services at checkout. Sell services such as shipping protection, carbon neutral shipping and free returns. You keep 80% of the upsell revenue and handle all claims yourself. more With 9 clicks, start selling premium services like package protection Show to 50% of site traffic to see impact on conversion rate Customise everything: pricing, titles, text and images

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Warranties and insurance
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
Free to install. Additional charges may apply.
How it’s supported
47/100

Mixed signals · from 12 reviews

What it does

With 9 clicks, start selling premium services like package protection

Show to 50% of site traffic to see impact on conversion rate

Customise everything: pricing, titles, text and images

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Free

Free to install

The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

47

/ 100
Mixed signals
low confidence

Scored on 12 merchant reviews we hold for PMO: ProtectMyOrder, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 12 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2023–2024 · 12 reviews read
Reviews per year
20235 reviews
20247 reviews
What merchants say

5.0

12 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
33%
of reviews get an answer
Reviewed at 12m+
10%
had used it a year when they wrote
From 12 reviews read. Typical reviewer had used the app for 3 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 12. Open one to read it in full, with the developer's reply where there is one.

ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%. The support is excellent and the team set it all up. I highly recommend this app.

The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise. Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It also means we do not have to wait on postal carriers getting back to us when parcels go missing which can be really tedious. I would highly recommend this to all online stores, it's a great feature.

Developer repliedThank you so much and we are happy you have found the app useful. Let us know if we can help with anything Show more

We have been dealing with a couple of shipping protection companies, we ended up filing claims for our customers and doing research before asking our customers to reach out to the company. With ProtectMyOrder we are able to keep the revenue for the work we are already doing, we do not have to discuss and rely on somebody else to decide if to accept or deny a claim. The dev teams worked quickly to have the gadget up.

PMO: ProtectMyOrder FAQ

Answered from this app's own listing and its full review record.

Best suited for stores selling physical products that want to offer order protection plans at checkout and post-purchase.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard PMO: ProtectMyOrder rates 47 out of 100 — mixed signals — read from 12 merchant reviews. The developer has published replies to 4 of 12 reviews. The score reflects what the review record shows, nothing more.

12 merchants have reviewed PMO: ProtectMyOrder, averaging 5.0 out of 5. We hold the review history from 2023 to 2024, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 12 reviews


New reviews, last 12 months

0


Developer replies

4 of 12 reviews


Typical reviewer had used it

3 months


Pricing

Free to install. Additional charges may apply.


On the App Store since

June 14, 2023


Review history held

2023 – 2024

Integrates with
Checkout
Bundles
Klaviyo
Order Editing
Rebuy
Recharge
Stockly

Categories
Warranties and insurance
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of PMO: ProtectMyOrder

Same categories, by review volume.

Xcotton Post Purchase Guard
5.0463 reviews

Navidium Shipping Protection
4.8327 reviews

Captain Shipping Protection
4.9272 reviews

Simply Shipping Protection
4.6120 reviews

Sam Shipping Protection Upsell
4.992 reviews

Shipping Protection —Shipcheck
5.075 reviews
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