The initial onboarding and setup call went well, but once we started using the app, we encountered several issues. It took almost two days to receive a response to our support emails, so I scheduled another call for help. I later learned those calls are intended only for initial setup, but a support representative agreed to help with our three issues. Unfortunately, during the troubleshooting, I was trying to understand an issue that occurred, but instead of listening, the representative became angry, raised his voice at me, and abruptly ended the call in an unprofessional manner before our remaining issues were resolved. It was a very hurtful and disappointing customer service experience. As of today, no one from the company has followed up, apologized for what happened, or reached out to help resolve the remaining issues. Based on my experience, I cannot recommend this app.

MyWorks was one of the only affordable apps that would allow us to set up our sync to report only upon order fulfillment from Shopify. That alone is a basic part of our business and it was very frustrating that a solution to the reporting was so elusive. Enter MyWorks! I have been extremely happy with the app and was beyond thrilled in May when they released the option to sync daily journal entries as opposed to individual sales receipts or invoices. It is the perfect balance between enough and too much info flowing through our various systems. The initial set up and mapping was quite easy and I got a very quick response on the few items I needed assistance on.

They have REAL people that respond to questions and concerns. They clearly want to help you and they understand their product. We have been quite happy with using MyWorks to sync our shopify product sales into our QBO and syncing changes from QBO into Shopify. It has made such a difference having it automated. They will schedule a video call to help you walk through setup and their ongoing support has been quick, efficient and friendly. Thank you to MyWorks and Peggy her ongoing support of our business.

If you use Shopify Plus with QuickBooks, this app is among the best for synchronization. It offers extensive customization options and simplifies the process of separating customer orders in QuickBooks.

ChatGPT recommended your app to me, and I’m glad it did. After some initial setup, it’s convenient and easy to use. Thanks to the development team for creating such a great product!

MyWorks has been such a great tool to integrate our Shopify to QuickBooks Online. They are also very quick to respond and help with any support issues you need. I would definitely recommend MyWorks to anyone that is considering using this App.

MyWorks has been a lifesaver when it comes to importing ALL data from Shopify into Quickbooks Online. They respond quickly to email support requests, their customer service team is knowledgeable and always willing to tackle the issue, no matter if it pertains to sales tax sync, purchase orders entered on a third party app, or partial return receipts straight from Shopify. If something does not sync correctly, they have been very helpful in getting the issue resolved in a timely manner. Definitely recommend over "free" apps that end up costing time!

We looked at going zapier and other connectors but this has so many built in features that this is a best cost savings than all the other connectors we have looked at. Setup is fairly straight forward, but the service team is right there to help answer any questions you may have. I highly recommend you give this app a try.