Rivo: Loyalty Program, Rewards
by Rivo
4.8
(1,391 reviews)
Best suited for stores using Attentive, Fuego and Gorgias, which it integrates with and willing to start free and move to $15/mo.
See why brands choose Rivo to power their loyalty, rewards & referral programs Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2026. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2026. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more A fully customizable loyalty and referrals platform, that moves your metrics. Loyalty, Rewards & Referrals built for fast growing DTC brands. 24/7 world class live chat support Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc. Need more? Unlock full customization with the Rivo Developer Toolkit
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
100% FREE FOREVER
Free
The free plan already covers this volume — you may not need to pay for this yet.
Next step up is Essential at $15/mo — $15 more a month.
Loyalty and rewards
Top line
conversion rate and average order value
From $15/mo
free plan available · 4 tiers · priced by orders/month
42/100
Mixed signals · from 1,393 reviews
What it does
A fully customizable loyalty and referrals platform, that moves your metrics.
Loyalty, Rewards & Referrals built for fast growing DTC brands.
24/7 world class live chat support
Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
Need more? Unlock full customization with the Rivo Developer Toolkit
Pricing
Free
$15/month
$49/month
$499/month
42
/ 100Mixed signals
Scored on 1,393 merchant reviews we hold for Rivo: Loyalty Program, Rewards, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.53, 0.36 stars below the lifetime average of 4.90. Worth reading the newest reviews before installing.Review history
2021–2026 · 1,393 reviews read| 2021 | 179 reviews |
|---|---|
| 2022 | 339 reviews |
| 2023 | 232 reviews |
| 2024 | 388 reviews |
| 2025 | 205 reviews |
| 2026 | 50 reviews |
What merchants say
4.8
92%
of reviews get an answer17%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 1,391. Open one to read it in full, with the developer's reply where there is one.
Very happy with Rivo! The setup process was simple, and the team was extremely helpful with getting everything configured correctly. The app is easy to navigate and integrates smoothly with our store. Support has been quick, professional, and very responsive throughout the setup process.
It was easy to set up my loyalty and referral programs in the app. I faced some issues that were solved quickly and efficiently by the support team. Until now, I am very satisfied with the results.
Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far.
Pete assisted to answer my questions on the birthday point benefits. Great help and clarifications
Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!
THEY JUST DON'T RESPOND TO MY EMAILS FOR SUPPORT. I ONLY RECEIVED 2 SCRIPTED EMAILS IN THE BEGGINING AND NO RESPONSE SINCE THEN 2 WEEKS LATER. I TRIED TO FOLLOW UP BUT NO REPLY.
Support is quick and they do a good job answering questions and problem solving.
Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!
Rivo: Loyalty Program, Rewards FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Attentive, Fuego and Gorgias, which it integrates with and willing to start free and move to $15/mo.
There is a free plan, paid plans start at $15/month, and run to $499/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Rivo: Loyalty Program, Rewards's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Rivo: Loyalty Program, Rewards rates 42 out of 100 — mixed signals — read from 1,393 merchant reviews. The developer has published replies to 1,279 of 1,393 reviews. The score reflects what the review record shows, nothing more.
1,391 merchants have reviewed Rivo: Loyalty Program, Rewards, averaging 4.8 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 1,391 reviews
4.53 from 75 reviews
75 (was 360)
1,279 of 1,393 reviews
2 months
Free plan available. Free trial available.
January 18, 2021
2021 – 2026
Categories
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