Sage Accounting by Combidesk
by Combidesk
4.2
(10 reviews)
Best suited for stores using Sage Accounting and Sage Business Cloud, which it integrates with and from $18/mo.
Send orders, refunds and customers to Sage Accounting automatically. Stop retyping sales. Combidesk connects your Shopify store to Sage Accounting. Orders are booked as sales invoices or sales entries, refunds as credit notes, and new buyers are added as Sage customers. You decide whether to sync all orders or only paid ones, which ledger account sales are booked on and which bank account receives payments. Shopify tax rates are matched to your Sage VAT rates. Standard syncs every 60 minutes, Pro and Premium sync almost in real time. Combidesk connects your Shopify store to Sage Accounting. Orders are booked as sales invoices or sales entries, refunds as credit notes, and new buyers are added as Sage customers. You decide whether to sync all orders or only paid ones, which ledger account sales are booked on and which bank account receives payments. Shopify tax rates are matched to your Sage VAT rates. Standard syncs every 60 minutes, Pro and Premium sync almost in real time. more Book Shopify orders in Sage as sales invoices or sales entries Refunds are added as credit notes, so revenue and VAT stay correct New Shopify buyers are created as customers in Sage automatically Choose to sync all or only paid orders, your ledger and your bank account Book Shopify Payments payouts in Sage for easier bank reconciliation
Copy from the Shopify App Store listing, unedited.Accounting
Bottom line
fulfilment cost and post-purchase experience
From $18/mo
4 tiers
39/100
Limited evidence · from 10 reviews
What it does
Book Shopify orders in Sage as sales invoices or sales entries
Refunds are added as credit notes, so revenue and VAT stay correct
New Shopify buyers are created as customers in Sage automatically
Choose to sync all or only paid orders, your ledger and your bank account
Book Shopify Payments payouts in Sage for easier bank reconciliation
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Standard
$18/month
Orders as sales entries or invoices
Process refunds
Customers (Debtors)
One-time export (price based on volume)
Shopify Payments not included
Synchronization every 60 minutes
Pro
$24/month
Everything in BASIC
Synchronizes nearly in real time
Chat support (PRO)
Including Payments
$36/month
Including Shopify Payments
Chose between BASIC, PRO or PREMIUM
Premium
$36/month
Everything in PRO
Highest priority support
Support via chat, email & phone (PREMIUM
Pricing
$18/month
$24/month
$36/month
$36/month
39
/ 100Limited evidence
Scored on 10 merchant reviews we hold for Sage Accounting by Combidesk, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2020–2026 · 10 reviews read| 2020 | 2 reviews |
|---|---|
| 2021 | 2 reviews |
| 2022 | 1 reviews |
| 2023 | 2 reviews |
| 2025 | 1 reviews |
| 2026 | 2 reviews |
What merchants say
4.2
20%
of reviews get an answer33%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 10. Open one to read it in full, with the developer's reply where there is one.
Just doesn't work and customer support is non-existent!
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code. The 'support' has been non-existent. You just talk to Bots... So frustrating...
Abysmal. The integration does not work - our Shopify payouts have not pulled into Sage - new invoices have not pulled through into Sage - Void orders still show as payment outstanding in Sage I f only I'd read all the reviews, here on Shopify and via Google, as to how terrible people's experience has been, I would not have bothered with the trial. I think a previous comment seems quite accurate - probably a data harvest and not a real app company at all. I expect both Sage and Shopify to pay better attention to who they are allowing API access and more careful monitoring of the outcomes. This has been a huge waste of time and quite concerning now our finances need resorting.
Really struggling with the app and my Shopify account. Have reached out to their help desk with no luck (zero reply). Does not integrate POS at all. Does not transfer over 100% of sales - the odd one or 2 a day seems to go missing. Does not process refunds (credit notes) properly; bases the credit amount on the value of removed line items instead of actual refund amount. No alternative at present so trying to keep at it. Nightmare.
Dissapointing that South Africa is not able to access this function even though we use both Sage and Shopify.
Sage Accounting by Combidesk FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Sage Accounting and Sage Business Cloud, which it integrates with and from $18/mo.
Paid plans start at $18/month, and run to $36/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Sage Accounting by Combidesk's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Sage Accounting by Combidesk rates 39 out of 100 — limited evidence — read from 10 merchant reviews. The developer has published replies to 2 of 10 reviews. The score reflects what the review record shows, nothing more.
10 merchants have reviewed Sage Accounting by Combidesk, averaging 4.2 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.2 / 5 · 10 reviews
2
2 of 10 reviews
7 months
From $18/month. Free trial available.
November 26, 2019
2020 – 2026
Categories
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