Umbrella: In‑house Warranties
by Umbrella
5.0
(11 reviews)
Best suited for stores using API, which it integrates with and willing to start free and move to $249/mo.
Umbrella enables merchants to sell and manage extended warranties and protection plans 100% in house Easily upsell & manage unlimited "AppleCare style" protection plans, 100% in-house. Create custom plans and display them automatically on product pages, cart, checkout, and post-purchase, with a natively integrated claim form linked to your customers order history. No more third-party warranty providers eating into your margins or taking your customer data. Umbrella powers white-labelled protection plans, automated claims, and customer self-service—all with your own rules, rates, and policies. Easily upsell & manage unlimited "AppleCare style" protection plans, 100% in-house. Create custom plans and display them automatically on product pages, cart, checkout, and post-purchase, with a natively integrated claim form linked to your customers order history. No more third-party warranty providers eating into your margins or taking your customer data. Umbrella powers white-labelled protection plans, automated claims, and customer self-service—all with your own rules, rates, and policies. more Create unlimited protection plans and automatically promote them in your store Easily sell warranties through your product, cart, checkout and thank you pages Provide a native customer experience with a seamlessly embedded customer portal Review & approve claims, or auto-approve eligible claims with AI fraud detection Track program performance & optimize premiums via detailed reporting & analytics
Copy from the Shopify App Store listing, unedited.Warranties and insurance
Bottom line
fulfilment cost and post-purchase experience
From $249/mo
free plan available · 3 tiers
85/100
Well supported · from 10 reviews
What it does
Create unlimited protection plans and automatically promote them in your store
Easily sell warranties through your product, cart, checkout and thank you pages
Provide a native customer experience with a seamlessly embedded customer portal
Review & approve claims, or auto-approve eligible claims with AI fraud detection
Track program performance & optimize premiums via detailed reporting & analytics
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free Forever
Free
Unlimited Protection Upsells
Unlimited Terms
Unlimited Orders
In-House Shipping Protection +$0.50/sale
100% customizable
Growth
$249/month
Unlimited Shipping Protection Included
Unlimited Policies
Checkout & Post Purchase Widgets
AI contract generator
Auto-Resolutions
OEM Registrations +$0.20/registration
Scale
$999/month
Everything in Growth, plus
Unlimited OEM Registrations Included
Dedicated Success Manager
White Glove Onboarding
Custom Development
API Integrations
Pricing
Free
$249/month
$999/month
85
/ 100Well supported
Scored on 10 merchant reviews we hold for Umbrella: In‑house Warranties, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 10 reviews read| 2025 | 7 reviews |
|---|---|
| 2026 | 3 reviews |
What merchants say
5.0
60%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 11. Open one to read it in full, with the developer's reply where there is one.
Great App. Great Support. Answer emails in 30 seconds.
I was having a hard time getting everything working between Shopify and Umbrella. As someone new to Shopify app integrations, I quickly realized there are a lot of moving parts, and getting everything to function the way you want can be challenging. Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. Our customers like having the option and it has actually turned into a solid revenue stream for us. Easy to set up, simple to manage, and truly adds value.
I rarely leave app reviews, but this one has been such a game changer. Our store was previously using Mulberry for warranty coverage, but we wanted more control of coverage specifics and managing claims. Our customers were not to fond of having to submit claims through a 3rd party company. We then tried Webkul as a self-managed solution. The app technically worked, but not without bugs and a frustrating back and forth with their support. We then came across this app and were hesitant at first since it is a newer app. I reached out to Umbrella's support team and was connected with Feliks, who was a huge help! He walked us through everything and helped us get setup properly. We have been using this app for a week now and it is exactly what we were looking for. We can now fully customize warranties for each product or collection and manage claims internally. If you are in a similar position, reach out to the Umbrella Support and ask for Feliks, he is the man!
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
After trying a few other options to offer a protection plan to our customers, I found Umbrella. The product is very clean and easy to use. Best of all is their customer support. It is top tier! I don't generally do reviews, but this product is well deserving. Good Luck Umbrella team and thanks for the help!
Great app, easy to implement. Support team is very helpful.
Umbrella: In‑house Warranties FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using API, which it integrates with and willing to start free and move to $249/mo.
There is a free plan, paid plans start at $249/month, and run to $999/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Umbrella: In‑house Warranties's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Umbrella: In‑house Warranties rates 85 out of 100 — well supported — read from 10 merchant reviews. The developer has published replies to 6 of 10 reviews. The score reflects what the review record shows, nothing more.
11 merchants have reviewed Umbrella: In‑house Warranties, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 11 reviews
5.00 from 6 reviews
6
6 of 10 reviews
22 days
Free plan available. Free trial available.
June 16, 2025
2025 – 2026
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