We have been using Weglot for our multilingual Shopify store for quite some time now, and the app has been an excellent investment for our international SEO strategy. What really stands out is the support team. We recently outgrew our current plan due to the expansion of our website with many new technical pages, blogs and multilingual content. Instead of simply pointing us to a much more expensive standard plan, the Weglot team took the time to understand our situation and came back with a custom Pro+ plan that perfectly fits our current needs. Fanny was extremely helpful, responsive and proactive throughout the entire process. The upgrade was completed within minutes, everything was clearly explained, and she even offered advice on optimizing our translated word count. If you are looking for a translation solution with SEO-friendly URLs, excellent Shopify integration and outstanding customer support, I can highly recommend Weglot.

Real salvation, we were looking for a way to solve the language translation problem, and their help, as well as individual adjustments, really helped our website. Highly recommended.

Impossible to give more than one star. I spent over an hour trying to set up this app. Even after following all the instructions, the warning messages kept appearing despite everything being correctly enabled in Shopify. The interface is confusing, the setup process is not intuitive, and the app feels full of bugs. It's impossible to tell whether the issue comes from the app or the configuration. To make things worse, there isn't even a live chat. If you need help, you're told to send an email and wait. Very disappointing first experience. I've uninstalled the app and will be looking for another solution. Goodbye.

By far the best support team, always available and ready to help. Beyond its features, it’s the best app for taking the headache out of managing multiple languages. It’s been a pleasure working with Weglot for years.

Weglot has been an excellent solution for managing translations across our Shopify Markets setup. The platform itself is powerful and intuitive but what really stands out is the support. Manon and Antoine have been absolutely legendary. Their responsiveness, technical knowledge and willingness to go above and beyond to troubleshoot complex issues made a huge difference for us. They didn’t just provide answer, they genuinely helped us move forward. Highly recommend Weglot, especially if you value strong, reliable support behind the product!

Very proactive customer service :)

I had the pleasure of being assisted by Manouchka, who was incredibly responsive, patient, and knowledgeable throughout the setup of Weglot on my Shopify store. She took the time to resolve every issue I encountered, including translating dynamic content, images, and reviews, configuring subdirectory URLs, and ensuring seamless navigation between languages. Even when my requests were very specific, she always found a solution and handled every adjustment with the utmost professionalism. Beyond the quality of the app itself, it’s this level of customer support that truly makes the difference. I felt supported from start to finish, with fast, clear, and consistently friendly responses. A huge thank you to Manouchka for her patience, efficiency, and kindness. I highly recommend Weglot without any hesitation!