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GLPI logo

GLPI Pricing

glpi-project.org · Service Desk · refreshed 2026-05-06
Service Desk
Self-serve checkout
2 tiers
Public API
Quick answer

GLPI pricing is sales-led — no self-serve tiers are published. Every advertised tier is self-serve via card checkout. GLPI operates in the service desk category.

Last verified 2026-05-06 · glpi-project.org
GLPI pricing page screenshot — https://glpi-project.org/prices/
Source · live pricing page on 2026-05-06

glpi-project.org/prices/

Open
Pricing snapshot
Pricing summary
As of 2026-05-06 · derived from glpi-project.org/prices/
Tier 1

Higher volume

Tier 2

Higher volume

Snapshot rendered from xpay's extracted pricing signals. The full tier list lives on the live page — see source link above.
Open live pricing pageSee agent-readiness analysis
GLPI pricing plans
Plans & what each tier includes
Synthesized from GLPI's public pricing page on 2026-05-06. Tier names normalized to a starter / team / business / enterprise pattern; the actual GLPI pricing page is the source of truth for in-tier features.
Scale
Self-serve
higher tier

  • Higher monthly quotas and per-unit discounts

  • Capped overage rates

  • Priority support, additional seats, advanced features

  • Card checkout, no sales contact required

Compare tiers
Pricing summary
What GLPI charges

GLPI operates in the service desk space. The published pricing page lists 2 tiers. The pricing page positions plans as: "Reinvent your IT service management — Streamline your support with GLPI: handle incidents and requests, build service catalog forms, set SLAs, and deliver exceptional customer experiences.".

For the deeper analysis — score, simulation, pros & cons for AI agents, and the one-line fix that would lift this listing into the Verified band — see the agent-readiness scorecard.
Frequently asked
GLPI pricing FAQ

GLPI's pricing is sales-led. The published pricing page directs prospects to a sales contact form rather than self-serve plans, as of 2026-05-06.

GLPI does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request via the sales team.

GLPI's pricing page positions itself as: "Reinvent your IT service management — Streamline your support with GLPI: handle incidents and requests, build service catalog forms, set SLAs, and deliver exceptional customer experiences.". For the strict definition of agent-buyable PPU — a per-task purchase that an AI agent can complete without an annual commitment — see the agent-readiness scorecard.

Yes. Every advertised GLPI tier is self-serve via card checkout, with no sales call required.

Yes — GLPI's API documentation is publicly accessible at https://www.glpi-project.org/en/integration/api/. An AI agent or developer can inspect the integration surface without authentication.

xpay scored GLPI 52 / 100 on its Agent-Ready SaaS Index, which places it in the Partially Agent-Ready band. GLPI publishes a pricing page with 2 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Every advertised tier is self-serve; no tier requires a sales call. Public API documentation is reachable without an auth wall. For the full 6-step purchase simulation and the one-line fix that would lift this listing into the next band, see the linked scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists multiple alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for GLPI to compare with 3 nearest peers, or browse the full Service Desk category from the index.

Alternatives in Service Desk
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suptask.com
atSpoke pricing
atspoke.com
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Vertask pricing
vertask.com
Scopedesk pricing
scopedesk.com
BMC Helix ITSM pricing
bmc.com
Browse all Service Desk alternatives →
AI agent readiness
Can an AI agent buy from GLPI?
Partially Agent-Ready

52

/ 100 in xpay's Agent-Ready SaaS Index

GLPI publishes a pricing page with 2 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Every advertised tier is self…

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift GLPI into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Credits: 45 days free trial

Billing cycle

Not advertised

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

—

Pricing model

Sales-led pricing

More Service Desk alternatives
Most agent-ready

SolarWinds Service Desk

solarwinds.com
47

Deepser

deepser.com
44

Freshservice

freshworks.com
43

Mint Service Desk

mintsd.com
43

Tikit

tikit.ai
40
GLPI pricing summary derived from a live read of https://glpi-project.org/prices/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for GLPI.

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